How to Fix Diablo 4 Error Code 395002? A Step-by-Step Guide
by Janani
Updated Jun 06, 2023
What is Diablo 4 Error Code 395002?
The Diablo 4 error code 395002 is an error code that comes with a notification that states "Your account is currently locked." However, there's no need to panic. Based on our experience, this error message typically indicates a server overload, which is preventing you from successfully logging into the game. The servers are currently overwhelmed with activity, resulting in a temporary lock on your account.
Rest assured that this issue is related to server congestion rather than any problem with your account itself. Simply be patient and wait for the server load to decrease, and you will be able to access your account and resume playing Diablo 4.
How to Fix Diablo 4 Error Code 395002? A Step-by-Step Guide
The Diablo 4 error code 395002 can be resolved by patiently waiting for approximately five to ten minutes, allowing the servers to stabilize. Once the waiting period is over, you can attempt to log in again without encountering the error. It is important to give the servers sufficient time to stabilize before making another login attempt.
However, to temporarily fix Diablo 4 error code 395002, you can follow these step-by-step instructions:
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Check Server Status: Start by verifying the server status for Diablo 4. Visit the official Diablo 4 website or check the game's social media channels for any announcements or updates regarding server maintenance or downtime.
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Restart the Game: Close Diablo 4 completely and restart it. Sometimes, a simple restart can resolve temporary issues or glitches that may be causing the error.
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Check Internet Connection: Ensure that your internet connection is stable and working properly. Disconnect and reconnect to your network to refresh the connection.
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Disable Background Applications: Close any unnecessary background applications or programs running on your computer. Some applications can interfere with Diablo 4 and cause errors. Disable or exit these applications before launching the game.
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Update Game and Drivers: Make sure that your game client is up to date. Check for any available patches or updates and install them. Additionally, update your graphics card drivers to the latest version as outdated drivers can lead to compatibility issues.
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Verify Game Files: If you are playing Diablo 4 through a platform like Battle.net, use the repair tool or verify the integrity of the game files. This process will check for any corrupted or missing files and repair them if needed.
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Temporary Firewall and Antivirus Disablement: Temporarily disable your firewall and antivirus software to see if they are causing any conflicts with Diablo 4. Remember to re-enable them once you have tested the game.
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Contact Support: If the error persists after trying the above steps, reach out to the official Diablo 4 support team. Provide them with detailed information about the error code and any troubleshooting steps you have already taken. They can provide further assistance and guidance tailored to your specific situation.
By following these steps, you can increase the chances of resolving Diablo 4 error code 395002 and enjoy a smoother gaming experience.
Causes of Diablo 4 Error Code 395002
Diablo 4 Error Code 395002 shows up the message "Your account is currently locked". A server overload stopping you to log in will be the immediate cause of Diablo 4 Error Code 395002.
However, various causes could be considered for this error. Diablo 4 error code 395002 can occur due to various reasons. Here are some potential causes of this error:
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Server Issues: The error may be caused by server-related issues, such as server overload or maintenance. If the game servers are experiencing high traffic or undergoing maintenance, it can result in the error code 395002.
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Internet Connection Problems: Instability or poor internet connection can lead to connectivity issues with the Diablo 4 servers. If your internet connection is weak or experiencing disruptions, it can trigger the error code 395002.
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Firewall or Antivirus Interference: Sometimes, firewall or antivirus software may block the necessary network connections required for Diablo 4 to function properly. Overly restrictive firewall settings or aggressive antivirus scans can cause the error code to appear.
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Outdated Game Client: Using an outdated version of the game client can lead to compatibility issues and trigger error codes like 395002. It is essential to keep your game client updated to the latest version to avoid such errors.
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Corrupted Game Files: If certain game files have become corrupted or damaged, it can result in error code 395002. This can happen due to various reasons, such as incomplete downloads, file modifications, or system errors.
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Third-Party Software Interference: Certain third-party software or applications running in the background can interfere with Diablo 4 and cause the error code to appear. This includes overlays, recording software, or performance-enhancing tools that may conflict with the game.
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Hardware or Driver Issues: In some cases, hardware or driver-related problems can trigger error code 395002. Outdated or incompatible hardware drivers, especially graphics card drivers, can lead to issues with the game.
By understanding these potential causes, you can troubleshoot and resolve Diablo 4 error code 395002 more effectively.
Diablo IV
Diablo IV, developed and published by Blizzard Entertainment, is an action role-playing game that serves as the fourth main installment in the renowned Diablo series. The game was officially announced at BlizzCon 2019 and was released on June 5, 2023, following an early access period that commenced on June 1. Prior to the release, public betas were made available in March 2023, allowing players to experience a taste of the game's features.
Diablo IV retains the beloved elements of the series, including re-playable dungeons that are generated procedurally and a strong emphasis on character-building through loot acquisition. However, it also introduces exciting new additions. One of the notable features is the inclusion of an open world, expanding the scope of exploration and adventure for players. Additionally, Diablo IV introduces player-versus-player (PVP) interactions, allowing players to engage in thrilling combat against each other.
How to Fix Diablo 4 Error Code 395002? - FAQ
Diablo IV is an action role-playing game developed and published by Blizzard Entertainment. It is the fourth main installment in the Diablo series, offering players an immersive gaming experience in a dark fantasy world filled with quests, combat, and character-building.
Diablo IV was announced at BlizzCon 2019 and was officially released on June 5, 2023. Early access to the game started on June 1, allowing players to dive into the Diablo universe before the official release.
Yes, public betas for Diablo IV were released in March 2023. These betas provided players with a chance to test and experience the game's features, providing valuable feedback to the developers before the official launch.
Diablo IV will retain beloved series features such as re-playable and procedurally generated dungeons, as well as a loot-focused character-building system. Additionally, new features have been introduced, including an open world that expands the game's exploration aspect and player versus player (PVP) interactions for competitive gameplay.
Players can create their character from a selection of five playable classes: Barbarian, Druid, Necromancer, Rogue, and Sorcerer. Each class offers unique playstyles, abilities, and character progression options. Players can choose their preferred class and embark on quests and combat in the world of Sanctuary, which faces new challenges following the resurrection of the demon Lilith.