How to Fix DJI Error Code 30064? A Step-by-Step Guide Here
by Alaguvelan M
Updated Apr 01, 2023
DJI Error Code 30064
If you encounter the "Unable to take-off Code: 30064" error, it is likely caused by a software issue. To address it, you can start by refreshing the firmware of both the drone and the controller using DJI Assistant. Then, calibrate the compass in an open area and attempt to take off from a different location. If the error persists, the drone may require service from DJI. There are a variety of factors that could be contributing to this error, including both hardware and software issues. This issue can have various causes, including both hardware and software problems. Some potential reasons for this error are:
Interestingly, this issue did not exist before the last firmware update in 2019. Many people had been using their drones without any problems until DJI introduced this feature, which has caused some inconvenience. DJI claims that this update is intended to alert users to any internal damage and to prevent accidents.
How to Fix DJI Error Code 30064?
Determining whether a problem is caused by hardware issues or software glitches can be challenging. The good news is that, in most cases, the issue is simply a software problem that can be resolved with a straightforward firmware refresh or factory reset using DJI assistant. If you face this issue you must try this procedure.
After this procedure, if you face the problem again, follow the below steps.
Flash Light on the Front Sensors and Camera
Although I'm not entirely sure how I stumbled upon a video that initially didn't seem relevant, it turned out to be the solution to my problem. The video seemed unrelated to the issue, but upon trying the steps outlined in it, I was able to resolve the problem I was experiencing. It just goes to show that sometimes unexpected solutions can be the most effective.
Refresh the Drone's Firmware in DJI Assistant 2
Update/ Refresh Controller Firmware
After updating or refreshing your drone's firmware, it is essential to do the same for your controller separately to ensure that the firmware of both devices is matching.
Downgrade Firmware
If you are facing issues with the latest firmware, you can consider downgrading it until the next update is released. However, it's important to note that even if the issue is resolved after downgrading the firmware, it might still exist but won't be visible in the DJI Go 4 app. This can lead to bigger problems later on.
To downgrade your firmware, you can use either DJI Assistant or DJI Go 4. It is recommended to exercise caution and only perform the downgrade if necessary, as it may have consequences that could impact the performance and stability of your drone.
Recalibrate the Compass
Factory Reset your Drone and Controller
You may consider factory resetting the drone before replacing the propellers, but it is not crucial if you have already updated the firmware. This step is just to ensure that no software issues are remaining, and you can skip it if you are confident that the firmware update has resolved the problem.
DJI
Shenzhen-based SZ DJI Technology Co., Ltd. (also known as Shenzhen DJI Sciences and Technologies Ltd. or DJI) is a Chinese technology company that produces commercial unmanned aerial vehicles, including drones, camera gimbals, and camera stabilizers, among other products. DJI, which is backed by several state-owned entities, holds a dominating 76% share of the global consumer drone market as of March 2021. Its camera drone technology is widely used in the entertainment industry, while militaries and police forces have also adopted the company's products. However, DJI has taken steps to limit access to its products by terrorist groups. The US government has prohibited the internal use of DJI products, although various local and federal agencies continue to use them. In December 2021, the United States Department of the Treasury banned investment in DJI by U.S. individuals and entities, accusing the company of aiding the Uyghur genocide. Moreover, both parties involved in the Russian invasion of Ukraine have used DJI drones as weapons.
How to Fix DJI Error Code 30064 - FAQs
This error message indicates that there is an issue with the drone's compass sensor. It may require calibration or there may be a hardware problem. You should calibrate the compass in an open area away from any interference, and if the issue persists, contact DJI customer support for assistance.
This error message means that the drone's gimbal motor is under excessive load and cannot operate properly. It may be caused by a mechanical obstruction or a software issue. Try removing any obstructions and recalibrating the gimbal, or refresh the firmware using the DJI Assistant 2 app. If the error persists, contact DJI customer support.
This warning indicates that the drone's battery is running low and the drone should be brought back to the home point immediately. Failing to do so may result in the drone automatically landing or crashing due to lack of power.
This message indicates that the drone's firmware is out of date and needs to be updated using the DJI Assistant 2 app. Failure to update the firmware may result in the drone malfunctioning or crashing.