How to Fix Fortnite Match Custom Key Not Supported 401 Error?

Fortnite gamers are unaware of how to fix Fortnite match custom key not supported 401 error, and here are a few potential solutions to fix Fortnite match custom key not supported 401 error.

by T Santhosh

Updated Apr 01, 2023

Advertisement
How to Fix Fortnite Match Custom Key Not Supported 401 Error?
Fresherslive

What is Fortnite Match Custom Key Not Supported 401 Error? 

Like any other game, Fortnite is prone to errors and bugs that can cause frustration for players. These errors can occur on various devices such as Windows PCs, Xbox One, and Nintendo Switch.. However, today we will focus on Error Code 401, which can prevent players from joining or creating custom games.

Article continues below advertisement

If you have encountered Error Code 401, there is no need to worry because there are several solutions you can try to fix it. By following the solutions provided for Error Code 401, you can resume playing Fortnite with your favorite Marvel skins or any other skins you desire. Don't let an error code get in the way of your gaming experience and take the necessary steps to resolve it. The Fortnite matchmaking error has become a frequent issue for players, hindering them from entering their favorite battle royale game. It's similar to the frustrating Fortnite unexpected error, which can be disheartening for players attempting to join a new game. However, we have some solutions to help you avoid this issue, and you won't have to deal with any Fortnite lag. 

How to Fix Fortnite Match Custom Key Not Supported 401 Error? 

Restart Fortnite and Device

One way to address Fortnite Error Code 401 is to restart both the game and your device, which has helped some players resolve the issue, although it may not work in all cases. This is a simple fix for a complex problem. To fully restart the game, you can exit the game and open the Task Manager by right-clicking on the Taskbar. Then, go to the Processes tab in the Task Manager and locate any Fortnite or Epic Games apps. End the task for each of them. Afterward, you can reopen the game and try setting up a custom game to see if the error is resolved. If the error persists, try restarting your device and launching the game through the Epic Games launcher.

If you're able to enter a custom game without encountering the error code, then you can proceed to set up a custom game mode and play as desired. However, if the error code persists, it's possible that the issue may be related to your region.

Change Matchmaking Region 

Another way to resolve the Fortnite 401 error code is to switch to the region of the game creator. This solution is particularly helpful for players attempting to access a custom game. Here are the steps to change your region within the game:

  • To begin, open the Fortnite game and click on your profile picture, which is located on the top left. Then, click on the gear icon, which is situated a bit lower on the left-hand side, and select Settings.

  • Next, go to the Gear icon, which is the second option to the right, and modify the Matchmaking Region to the same region as the creator of the custom game.

  • After completing these steps, you should be able to access the custom game and enjoy playing with the best anime skins. If the error code persists, however, it's possible that the issue may not be related to your actions.

Article continues below advertisement

Check Fortnite Server Status

The third method you can attempt to fix the Fortnite 401 error code involves checking the game's server status on Epic Games' web server. The issue may originate from a server-side problem or glitch, causing players to be unable to join or create custom games in Fortnite. To check the status of the Fortnite servers, you can visit either the official Fortnite Server Status Twitter account or the Epic Games status website. Click here for the Fortnite Server Status.  If the servers are down, there is nothing much you can do other than waiting until the problem is resolved and you can continue leveling up your game. However, if the servers are running correctly, and the matchmaking error persists, it is essential to consider other potential solutions. Suppose you are the one attempting to host a custom game, in that case, the next solution may be critical to resolving the matchmaking error.

Check Epic Games Creator Code Eligibility

It is possible for Epic Games to remove your creator code for various reasons. However, if you are encountering the 401 error code while attempting to join another player's custom game, this solution may not be applicable. Your creator code may have been removed due to inactivity or violating the rules of the Support-A-Creator program. To check if your authentication is still valid, there are a few ways to go about it:

  • Firstly, you can go to the Support-A-Creator website and click on the "Sign In" button located on the top right. Click here for the Support-A-Creator website. After logging in with your Epic Games username and password, you can check your authentication credentials and see if you still have your creator code.
    Another option is to open the Epic Games launcher and click on your profile on the top right, then select "Account." This will open your web browser and take you to a new website. On the left-hand side, you can find the Support-A-Creator option, select it and check if your creator code is still present. If you have your creator code, you can start playing Fortnite again and enjoy using the best bows available. You can also share your code and receive a play button on YouTube. However, if your creator code is missing, you can try applying for it again or contact Epic Games support to see if the issue can be resolved.

Article continues below advertisement

Contact Epic Games Support 

If you're facing any issues with Fortnite, including error codes related to custom games, the Epic Games support team is available to assist you. They can provide solutions to a variety of problems that may arise when playing Fortnite, from authentication issues to matchmaking errors and other game-related issues. Click here for Epic Games Support. It's important to stay up to date with error code-related posts and information, such as solutions for Error Code 15, in order to ensure that you can continue to play Fortnite without any issues. With the help of the Epic Games support team and by staying informed about error codes and their solutions, you can enjoy playing Fortnite safely and with minimal disruptions.

Cause of Fortnite Match Custom Key Not Supported 401 Error

The Fortnite matchmaking error is a problem that doesn't have a specific, clear cause. However, there are a few potential reasons why this issue might occur. This error, also known as Fortnite Error Code 401, typically arises when attempting to access a custom game. The error message often reads “match.custom key not_supported.401” or “Custom matchmaking key is not supported”. The root causes behind this Fortnite matchmaking error can vary, including issues with your game or device attempting to access the custom game code, mismatches between the match-making region and the players attempting to join, or server issues on Fortnite's end.

It is worth noting that to create a custom game without encountering this Fortnite matchmaking error, you must have an Epic Games creator code, which can be obtained by meeting certain requirements, such as being a content creator with at least 1,000 social media subscribers or followers. Without this code, you won't be able to create a custom game in Fortnite. However, if you're only attempting to join a custom game, the solutions below will address any issues you may encounter The matchmaking error can prevent players from joining matches, and in some cases, it can even prevent the game from launching altogether. While the exact cause of the error is unclear, the tips provided in this article should help most players resolve the issue.

Fortnite 

Epic Games developed and launched Fortnite, an online video game in 2017. It is composed of three game modes: Fortnite Battle Royale, a free-to-play game that involves up to 100 players fighting until there is only one player left standing; Fortnite: Save the World, a cooperative tower defense-shooter and survival game that involves up to four players fighting zombie-like creatures and defending objects using fortifications and traps they build; and Fortnite Creative, which allows players to create worlds and battle arenas freely.

Although Save the World and Battle Royale were early access titles released in 2017, Creative was released on December 6, 2018. While all three game modes were successful, Battle Royale was particularly successful, drawing more than 125 million players in less than a year and becoming a cultural phenomenon. It has earned hundreds of millions of dollars per month. Fortnite as a whole generated $9 billion in gross revenue up until December 2019. Save the World is available for Windows, macOS, PlayStation 4, and Xbox One, while Battle Royale and Creative were released for all those platforms as well as for Nintendo Switch, iOS, and Android devices. It was also launched with the release of the ninth-generation PlayStation 5 and Xbox Series X/S consoles.



Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

How to Fix Fortnite Match Custom Key not Supported 401 Error - FAQ

1. What platforms can I play Fortnite on?

Fortnite is available to play on Windows, macOS, PlayStation 4, PlayStation 5, Xbox One, Xbox Series X/S, Nintendo Switch, iOS, and Android devices.

2. Is Fortnite a free-to-play game?

Yes, Fortnite Battle Royale is free to play, and players can purchase in-game items using real money.

3. Can I play Fortnite alone, or do I need a team?

Fortnite Battle Royale can be played alone or in teams of up to four players. Fortnite: Save the World is a cooperative game, and players are encouraged to play with others.

4. Can I cross-play with players on different platforms?

Yes, Fortnite supports cross-platform play, which means players on different platforms can play together in the same game.

5. Are there any age restrictions for playing Fortnite?

Fortnite is rated T for Teen by the Entertainment Software Rating Board (ESRB) and is recommended for players ages 13 and up. However, parents should use their discretion and supervise their children's gaming habits.

Advertisement