How to Fix Messenger Photos and Videos Not Loading? Fix Messenger Not Loading Photos Or Videos

How To Fix Messenger Photos And Videos Not Loading Meta Platforms developed Messenger and it is a proprietary instant messaging app and platform. It was originally known as Facebook Chat in 2008 and underwent a major revamp in subsequent years. The messengers users are curious to know How To Fix Messenger Photos And Videos Not Loading, if you are the one who facing this issue then start reading this article and get to know How To Fix Messenger Photos And Videos Not Loading

by Swetha P

Updated Feb 18, 2023

How to Fix Messenger Photos and Videos Not Loading? Fix Messenger Not Loading Photos Or Videos
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How To Fix Messenger Photos And Videos Not Loading?

Messenger is a proprietary instant messaging platform developed by Meta Platforms, originally launched as Facebook Chat in 2008. The messaging service was revamped in 2010, and standalone iOS and Android apps were released in 2011. In 2018, standalone Facebook Portal hardware was released for Messenger calls. In April 2015, Facebook launched Messenger.com, a dedicated website interface for messaging, and separated the messaging functionality from the main Facebook app. This allowed users to use the web interface or download one of the standalone apps. In April 2020, Facebook released a Messenger desktop app for Windows and macOS, enabling users to access the platform on their computers.

If you are searching for why Messenger Photos Videos Not Loading. Here is the information provided, there could be several reasons why Messenger photos and videos are not loading. Here are some troubleshooting steps given in the following section. Check out further to Fix Messenger Not Loading Photos Or Videos.

Reference: Wiki

Fix Messenger Not Loading Photos Or Videos

Messenger is a messaging platform that enables users to send messages, photos, videos, stickers, audio, and files to one another. It also allows users to react to messages and interact with bots. Additionally, Messenger supports voice and video calling. The standalone apps provide support for using multiple accounts, having conversations with optional end-to-end encryption, and playing games. 

Overall, Messenger is a versatile platform that offers a range of features to its users. Check out in the following section it might help you to solve the issue occurring on messenger and Fix Messenger Not Loading Photos Or Videos, keep reading and check out the following upcoming section and get to know How To Fix Messenger Photos Not Loading.

Reference: wiki

How To Fix Messenger Photos Not Loading?

Try to solve and fix the Messenger photos not loading issue on Messenger :

  • Restart Messenger app
  • Reinstall the Messenger app
  • Update Messenger app
  • Reset Wi-Fi connection
  • Clear browsing data and cache

Restart Messenger App

  • Restarting the Messenger app is the first step to fixing the error loading media issue and the Facebook Messenger problem.
  • This method is compatible with various phone models, including Samsung Galaxy S7, iPhone X, LG, Nexus, and iPhones.
  • If restarting the app does not work, restarting your device is also an option to try.

Reinstall Messenger App

  • The second solution to fix the Messenger photos not loading issue is to reinstall the Messenger app.
  • This issue can occur when a Facebook user uses a corrupt installation file.
  • Reinstalling the Messenger app from iOS or Messenger can be the best solution in such situations.
  • To reinstall the app, you will first need to delete the current app.

Update Messenger

  • To apply the third solution for the Messenger photos not loading issue, update the Messenger app.
  • Messenger frequently releases updates and bug fixes, so it's important to use the latest version of the app.
  • Visit the Google Play Store or iTunes to download and install the latest version of the Messenger app and avoid using an older version.

Reset Wi-Fi Connection

If you're experiencing Messenger photos not loading error, resetting the Wi-Fi connection can be a solution. An unstable internet connection may cause Messenger to fail in loading the shared media files. It is also important to ensure that you're within the range of the Wi-Fi router. If you're outside the range, the internet connection to your phone may be unstable, which can trigger the Messenger photos not loading error.

 Reference: kidsnclicks

How To Fix Messenger Videos Not Loading?

Check your internet connection: Slow internet speeds or poor connectivity can cause videos to not load or buffer slowly. Make sure you have a strong and stable internet connection.

Clear cache and data: Clearing the cache and data for Messenger can help fix the issue. To do this, go to your device settings, select “Apps,” find Messenger, and then select “Storage.” Here, you can clear the cache and data.

Update Messenger: Check if there is an update available for Messenger. If there is, update the app to the latest version. Sometimes, an outdated version of Messenger can cause videos to not load.

Restart your device: Sometimes, simply restarting your device can fix issues with Messenger videos not loading.

Enable autoplay videos: Make sure that autoplay videos are enabled in the Messenger app. To do this, go to your Messenger settings, select “Videos and Photos,” and then toggle on “Autoplay Videos.”

Disable data saver mode: If your device has data saver mode enabled, this can cause videos to not load or buffer slowly. Disable data saver mode to see if it fixes the issue.

Uninstall and reinstall Messenger: If none of the above steps work, try uninstalling and reinstalling Messenger. This can help fix any software-related issues that might be causing the problem.

Contact Facebook Support: If none of the above steps work, it’s possible that the issue is with Facebook's servers. In this case, you can contact Facebook support for further assistance.

Reference: techvocast/guidingtech

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How To Fix Messenger Photos And Videos Not Loading - FAQs

1. Who developed Messenger?  

Messenger is a proprietary instant messaging platform developed by Meta Platforms

2. What can I do if Messenger videos are not loading?  

Check your internet connection, clear cache and data, update Messenger, restart your device, enable autoplay videos, disable data saver mode, uninstall and reinstall Messenger, or contact Facebook support.

3. What should I do if Messenger photos are not loading?  

Check your internet connection, clear cache and data, update Messenger, restart your device, uninstall and reinstall Messenger, or contact Facebook support.

4. How can I fix Messenger not loading photos or videos?  

Check your internet connection, clear cache and data, update Messenger, restart your device, enable autoplay videos, disable data saver mode, uninstall and reinstall Messenger, or contact Facebook support.

5. How to Reset Wi-Fi Connection?

Resetting the Wi-Fi connection can be a solution. An unstable internet connection may cause Messenger to fail in loading the shared media files. The internet connection to your phone may be unstable, which can trigger the Messenger photos not loading error.