How to Fix Playstation Error Code Ws-37398-0? What is Error Code Ws-37398-0?

What is Error Code Ws-37398-0?

Error Code WS-37398-0 is an issue that prevents users from accessing the PlayStation Network. This error can occur on both the PS5 and PS4 consoles, irrespective of the model. Most often, it arises due to server-related complications or glitches within user accounts. When faced with this error, the primary question that arises is whether the PSN servers are experiencing downtime. This is because the error presents itself when attempting to log into the PlayStation Network, thereby hindering access to online features, multiplayer gaming, and other PSN-related activities.

Users encountered difficulties in downloading games, engaging in online multiplayer gameplay, managing accounts, and accessing the PlayStation Store. The impact was felt across both PS4 and PS5 platforms. Fortunately, the issue was resolved within an hour of its emergence, assuaging the disruption caused by the WS-37398-0 error and restoring normal network functionality for affected users.

How to Fix Playstation Error Code Ws-37398-0?

Here are some troubleshooting methods for Playstation Error Code WS-37398-0:

 Check PSN Server Status:

• Open your web browser on a PC or smart device.
• Visit the PlayStation Network server status web page.
• Select your region from the dropdown menu to check server status.
• If servers are down or having issues, you'll see alerts indicating problems.

 Test Connection & Switch to Wired Connection:

• Ensure your Wi-Fi network has enough bandwidth (minimum 2 Mbps).
• For stable performance, you need at least 5 Mbps for Upload and Download.
• Test your connection using a site like SpeedTest.
• Make sure your Wi-Fi network is reliable and stable.

Power Cycle Your PlayStation:

• Turn off the console.
• Hold the power button until the console shuts off.
• Unplug the power cable and wait for a minute.
• Plug it back in and restart the console.

 Set a Custom DNS Range:

• Access Settings on your PlayStation.
• Navigate to the Network menu and select Set Up Internet Connection.
• Choose Wi-Fi or LAN and then Custom.
• Opt for Automatic address, DHCP Host Name, and Do Not Specify for the next prompt.
• On DNS Settings, select Manual and set Primary DNS to 8.8.8.8 and Secondary DNS to 8.8.4.4.

Clear Cache Data:

• Power cycling your console erases cached data.
• Hold the power button until the console turns off.
• Unplug and wait for a minute, then restart the console.

Verify Server Status on Official PlayStation Website:

• Check the official PlayStation website to confirm server status.
• If servers are down, wait for them to come back online.

Consider a Wired Connection:

• A wired connection is generally more stable than Wi-Fi.
• Ensure a reliable network for better connectivity.

 Avoid Using Proxy Servers or VPNs:

• Disable any proxy servers or VPNs that might interfere with your actual location.

 Seek Professional Help:

• If the issue persists, consider seeking professional assistance.
• Use diagnostic tools or contact PlayStation Support for further guidance.

These steps can help you resolve Playstation Error Code WS-37398-0 and restore your connection to the PSN network.

What are the Causes of  Error Code Ws-37398-0?

Experiencing network errors on gaming consoles can be incredibly frustrating, especially when the solution seems out of your control and elusive. Users have been grappling with the perplexing Error Code WS-37398-0, which hampers their ability to engage in online gameplay, download games, access the PlayStation Store, and manage their accounts. Although the issue was initially addressed by PlayStation, reports of encountering this error have persisted over the past year, with instances even stemming from internal factors contributing to the error code.

This error manifests in scenarios where the PlayStation Network (PSN) server experiences downtime, potentially due to scheduled maintenance or unforeseen glitches. Such server-related troubles can leave players grappling with the WS-37398-0 error. While the appearance of this error might prompt feelings of frustration or concern, it's essential to recognize that the fault doesn't lie with your console or internet connection. Typically, there's no need to resort to repairing your console or altering your network settings. Instead, the issue largely rests on PSN's end, indicating a server-related hitch that requires patience while Sony resolves the underlying problems.

Unfortunately, the limited range of solutions compounds the issue, and waiting becomes the predominant course of action. With the primary culprits being PSN server disruptions or maintenance, the cause of the WS-37398-0 error often remains outside individual players' control. While it may test patience, understanding that the source isn't within your realm of influence can provide a sense of relief, sparing you from unnecessary troubleshooting or costly repairs.

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