How to Fix PS4 Error Code NP-34993-8? Know the Cause
Updated Jun 07, 2023
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What is 'PS4 error NP 34993-8'?
The PS4 error NP 34993-8 is a connection error commonly encountered when the game server is undergoing maintenance. It typically affects users who are experiencing difficulties connecting to the game server temporarily. This error often indicates that the server responsible for authenticating games is currently down due to ongoing maintenance work.
Additionally, the error may occur when users attempt to activate their primary account or restore licenses. In such cases, the error prevents the user from playing games on their PS4 device. Another manifestation of this error message is "Cannot restore some licenses."
It's important to note that this error is typically a temporary issue related to server maintenance, and it should resolve itself once the maintenance is complete. If the error persists even after the maintenance period, it is advisable to check for any network or connectivity issues on the user's end or to contact PlayStation Support for further assistance.
How to Fix Ps4 Error Code np-34993-8?
Some of the common fixes include:
Please see our in-depth walk-through solutions below.
CONTENTS:
1. Check PlayStation Network or game server for maintenance
"PS4 error NP-34993-8" could be caused by either the PlayStation Network server or the game you are playing is temporarily down. Please check it here for PSN server and for the game, check their official website or social media account. Please wait until the PSN or the game server is up and running.
2. Change user account
"PS4 error NP-34993-8" could also be caused by a glitch or bug in restoring licenses, which is still messing with the user until now. The way to counter this glitch or bug is to change user accounts. See instructions below.
- Go to Power
- Select Log Out of PS4
- Select another account.
- Then, go to Setting.
- Select PlayStation Network / Account Management.
- Select Activate as Your Primary PS4.
- Then, go back to the game and restoring licenses.
- Repeat the process but use your main account.
Ps4 Error Code np-34993-8 Causes
-
Server Maintenance:
The error commonly occurs when the game server is undergoing maintenance. During this time, users may experience difficulties connecting to the server temporarily, resulting in the error message.
-
Server Unavailability:
The server responsible for authenticating games may be down or unavailable for various reasons, such as technical issues or server overload. In such cases, users may encounter the NP-34993-8 error when attempting to connect to the server.
-
Account Activation Issues:
The error may occur when users try to activate their primary account on the PS4 console. This can happen due to account-related issues or incorrect account information.
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License Restoration Problems:
Another cause of the NP-34993-8 error is encountered when users attempt to restore licenses for their games. This process may fail, leading to the error message and preventing the user from playing games on their device.
What is Ps4?
Get ready for some exciting gaming information! The PlayStation 4 (PS4), developed by Sony Interactive Entertainment, took the gaming world by storm. Released as the successor to the PlayStation 3 in November 2013, this eighth-generation console brought thrilling experiences to gamers worldwide.
With a shift from the complex Cell microarchitecture of its predecessor, the PS4 boasted an AMD Accelerated Processing Unit (APU) based on the x86-64 architecture, offering impressive performance capabilities of up to 1.84 teraflops. This powerful APU allowed for seamless social interaction and integration with other devices and services. Gamers could play games remotely on PlayStation Vita and other supported devices through "Remote Play" or even share their gameplay online with friends who could remotely control their gameplay through "Share Play." The console's controller also underwent a revamp, featuring improved buttons, analog sticks, and an integrated touchpad, among other enhancements. Plus, the PS4 supported HDR10 High-dynamic-range video and 4K resolution multimedia playback, providing stunning visuals.
Upon its release, the PS4 received critical acclaim, earning praise for addressing consumer needs, embracing independent game development, and avoiding restrictive digital rights management policies. Its performance capabilities were highly regarded by both critics and third-party studios, with developers noting significant differences compared to its competitors. Sony's emphasis on quality and innovation helped the PS4 achieve remarkable global console sales, securing its position as one of the best-selling home game consoles of all time.
Sony continued to impress gamers with subsequent releases. In 2016, they introduced the sleek and compact PlayStation 4 Slim, offering a smaller version of the console. They also introduced the PlayStation 4 Pro, a high-end version with an upgraded GPU and higher CPU clock rate, delivering enhanced performance and 4K resolution in supported games.
While the PS4 made a significant impact, its successor, the PlayStation 5, was released in November 2020, marking a new era in gaming. Sony continued supporting the PS4 in Western markets, even after discontinuing some models in Japan.
The PlayStation 4's legacy will always be remembered as a groundbreaking console that provided thrilling gaming experiences, impressive performance, and a vibrant gaming community.
Play Station Overview
Developer
Sony Interactive Entertainment
Manufacturer
Sony Electronics, Foxconn
Product family
PlayStation
Type
Home video game console
Generation
Eighth
Release date
NA: November 15, 2013, PAL: November 29, 2013, JP: February 22, 2014
How to fix ps4 error code np-34993-8-FAQs
PS4 error code NP-34993-8 typically occurs when there is a temporary connection issue between your console and the game server.
While it may not be as common as some other PS4 errors, NP-34993-8 can occur from time to time, usually during server maintenance periods.
If you've tried the above steps and the error continues to occur, you can try contacting PlayStation Support for further assistance. They may be able to provide more specific troubleshooting steps or additional guidance based on your situation.
Since the error is often related to server maintenance, it is difficult to prevent it entirely. However, keeping your console and game software updated, maintaining a stable internet connection, and regularly checking for any official announcements regarding server maintenance can help minimize the chances of encountering the error.
Yes, sometimes changing your DNS (Domain Name System) settings can help resolve connectivity issues, including error code NP-34993-8. You can try using public DNS servers like Google DNS or OpenDNS.