How to Fix Roku Error Code 014.50? A Complete Guide

Resolving Roku Error Code 014.50: check the troubleshooting steps to fix the connectivity issue and restore streaming on your Hisense TV.

by Abinaya

Updated Aug 05, 2023

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How to Fix Roku Error Code 014.50? A Complete Guide
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How to Fix Roku Error Code 014.50?

Encountering error code 014.50 on your Hisense TV can be frustrating, but there are various troubleshooting steps to resolve the issue and restore your streaming experience.

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Restart Your Router:

  • Begin by disconnecting the power cable from your router to turn it off.
  • Wait for at least 15 seconds before reconnecting the power cable.
  • Press the "Restart" button on your router and wait for the process to complete.
  • Retry streaming content on your Hisense TV to check if the issue is resolved.
  • Restarting the router can help restore your internet connection and fix the error.

Re-Check Your Wi-Fi Credentials:

  • Ensure your Wi-Fi login credentials are correct as incorrect passwords can trigger the Roku error code 014.50.
  • Double-check and enter the right password to allow your TV to connect to the network and eliminate the error.

Set Up a Stronger Network Connection:

  • If you have entered the correct password and still face the error, an unstable network connection might be the cause. Place your router closer to the Hisense TV to establish a stronger network connection.
  • Alternatively, consider using Ethernet cables for a more stable connection.
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To check your internet connection status on Roku:

  • Select "Home."
  • Scroll down and choose "Settings."
  • Select "Network."
  • Click on "Check connection" to view your internet connection status.

Reboot Your Hisense TV:

  • Rebooting your Roku device can help refresh its system memory and resolve connectivity issues.
  • Navigate to "Settings," select "System," and choose "System Restart" to reboot your device.

Double-Check Your Ethernet Cable Connections:

  • If you are using a wired connection, ensure the Ethernet cable is not damaged or an after-market one.
  • Consider using certified cables to ensure a strong and reliable network connection.
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Reset Your Router:

  • If the previous steps did not resolve the issue, the problem may be with corrupted router firmware.
  • Resetting the router can help fix this. Keep in mind that resetting the router will erase custom settings, so back up your settings beforehand.

To reset your router:

  • Disconnect all other devices from the router.

  • Long-press the "Reset Button" on your router for at least 30 seconds.
  • Wait for at least three minutes before re-attaching all router cables.
  • Press the "Power" button to turn on your router.
  • Check your Hisense TV to see if the issue is resolved.

By following these troubleshooting steps, you can address the Roku error code 014.50 and enjoy uninterrupted streaming on your Hisense TV.

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Roku Network Error Code: 014.50

Roku Network Error Code 014.50 indicates that your Roku device is facing connectivity issues and is unable to connect to your wireless network. This error can occur due to various reasons, and understanding the potential causes can help you troubleshoot and resolve the issue effectively.

Incorrect Wi-Fi Password:

Ensure that you are entering the correct Wi-Fi password during the setup process. A mistyped or incorrect password can prevent your Roku device from establishing a connection with the network. Double-check your Wi-Fi password by logging into your router's settings.

Weak Wi-Fi Signal:

If your Roku device is located far away from your wireless router, it may experience a weak Wi-Fi signal. Distance and physical obstacles between the device and the router can degrade the signal strength. Try moving your Roku device closer to the router to improve the signal quality and establish a stable connection.

Wi-Fi Interference:

Interference from other wireless devices or neighboring Wi-Fi networks can disrupt the communication between your Roku device and the router. If multiple devices are using the same Wi-Fi channel, it can cause signal interference. To resolve this, access your router's settings and change the Wi-Fi channel to a less congested one.

Router or Modem Issues:

A malfunctioning router or modem can also lead to Error Code 014.50. Restarting the router or modem can often resolve temporary glitches and restore proper functionality. Power off the router or modem, wait for a few seconds, and then turn it back on. By identifying and addressing these potential causes, you can troubleshoot Roku Network Error Code 014.50 effectively and ensure a seamless streaming experience on your Roku device.

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What is Roku TV?

Roku TV, pronounced as "ROH-koo," is a prominent brand of digital media players manufactured by Roku, Inc., an American company headquartered in San Jose, CA. These innovative hardware devices are designed to offer seamless access to a vast array of streaming media content from various online services, revolutionizing the way people consume entertainment at home.

The journey of Roku TV began in May 2008 with the introduction of the first Roku model, developed in partnership with Netflix. This initial collaboration laid the foundation for Roku's success and played a significant role in popularizing the concept of low-cost, small-form-factor set-top boxes for over-the-top (OTT) media consumption.

Roku devices quickly gained popularity for their user-friendly interface, extensive content library, and affordability, making high-quality streaming accessible to a broad audience. With a Roku TV, users can effortlessly connect the device to their television or display, granting them easy access to popular streaming platforms like Netflix, Hulu, Amazon Prime Video, Disney+, and many others.

The device acts as a gateway to a vast selection of on-demand movies, TV shows, documentaries, sports, and even live TV channels, providing users with a versatile and personalized entertainment experience. One of the standout features of Roku TV is its extensive range of channels and apps available through the Roku Channel Store.

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Users have the freedom to customize their streaming experience by adding or removing channels based on their preferences and interests. Moreover, Roku's user-friendly interface ensures seamless navigation and effortless discovery of new and engaging content. Beyond hardware devices, Roku has taken its success to another level by licensing its platform as middleware for smart TVs.

This strategic move allows TV manufacturers to integrate Roku's user-friendly interface and extensive content library directly into their television sets. As a result, users can enjoy a smart TV experience without the need for additional devices, providing a seamless and integrated entertainment solution. As of September 2022, Roku has amassed an impressive user base, boasting 65.4 million active accounts.

With Roku TV at the helm of home entertainment, users can transform their living rooms into dynamic hubs of limitless entertainment possibilities, making each viewing experience extraordinary and enjoyable.

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Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

How to Fix Roku Error Code 014 - FAQ

1. What does Roku Error Code 014.50 mean?

Roku Error Code 014.50 indicates a connectivity issue, meaning your Roku device is unable to connect to your wireless network.

2. How can I fix Roku Error Code 014.50?

You can fix this error by restarting your router, re-checking your Wi-Fi credentials, setting up a stronger network connection, rebooting your Hisense TV, double-checking Ethernet cable connections, or resetting your router.

3. How do I restart my router?

Disconnect the power cable from your router, wait for 15 seconds, reconnect the power cable, and press the "Restart" button on your router.

4. What if my Wi-Fi credentials are correct, but the error persists?

If the error persists, you may have an unstable network connection. Try moving the router closer to your Hisense TV or consider using Ethernet cables.

5. How can I check my internet connection status on Roku?

To check your internet connection status, go to "Settings," select "Network," and click on "Check connection" in the Roku menu.

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