How to fix Samsung Media sound not working? A Step-by-Step Guide

Samsung Electronics 

Samsung Electronics Co., Ltd. is a multinational electronics corporation based in Yeongtong-gu, Suwon, South Korea. It serves as the flagship subsidiary of the Samsung Group, contributing to around 70% of its revenue in 2012. The company has been instrumental in the group's corporate governance through cross-ownership.

With assembly plants and sales networks in 74 countries, Samsung Electronics has become the world's second-largest technology company by revenue. Samsung is a well-known producer of various electronic components such as lithium-ion batteries, semiconductors, camera modules, image sensors, and displays.

In addition to this, Samsung is the largest manufacturer of mobile phones and smartphones, starting from its initial Samsung Solstice to the widely popular Samsung Galaxy series of devices. The company is also highly regarded as a major seller of tablet computers, with its Android-powered Samsung Galaxy Tab collection, and for its contribution to the development of the phablet market with its Samsung Galaxy Note family of devices.

Samsung has also made its mark in the industry with the creation of 5G capable smartphones, including the Galaxy S22, and foldable phones like the Galaxy Z Fold 4. Additionally, Samsung is the world's largest semiconductor memory manufacturer and briefly dethroned Intel as the world's largest semiconductor company from 2017 to 2018.

How to fix Samsung Media sound not working?

Here are some possible rephrased steps to troubleshoot the issue of Samsung media sound not working:

Verify Sound Settings

• First, ensure that your Samsung Galaxy phone is not muted.
• You can check this by going to Settings > Sounds and Vibration and setting the Sound mode to Sound.
• Adjust the volume sliders to increase the volume level and check if the speakers are working fine.

Use Samsung Members App to Test Speakers

• Use the Samsung Members app to perform diagnostic tests on your phone, including testing the speakers.
• To do this, open the app, go to the Get Help tab, and tap on Diagnostics.
• Then, tap on the Speaker option and hit the Play button.
• If you can hear the sound, your speaker isn't damaged, and you can try other solutions.

Turn Off Bluetooth

• If Bluetooth is enabled on your phone, it will automatically connect to a paired Bluetooth device when in range.
• As a result, the audio will get redirected to the Bluetooth device instead of the phone's speaker.
• To check this, turn off Bluetooth by accessing the Quick Settings panel.

Disable Separate App Sound

• If the no sound issue on your Samsung Galaxy phone is limited to one or two apps, check the Separate App Sound settings.
• This feature allows playing sounds from a specific app through a different audio device other than your phone.
• To disable it, go to Settings > Sounds and Vibration and turn off the switch next to Turn on now.

Disable Do Not Disturb

• Ensure that the Do Not Disturb mode is turned off by going to Settings > Notifications > Do Not Disturb.
• Also, ensure that it isn't configured to turn on automatically on schedule.

Disable Hearing Enhancements

• If you've muted your Samsung phone entirely from the Accessibility settings, go to Settings > Accessibility > Hearing enhancements and turn off the switch next to Mute all sounds.

Try Safe Mode

• If the issue persists, boot your Samsung phone into Safe Mode to determine whether the problem is caused by a third-party app running in the background.
• To do this, press and hold the power button until you see the power off icon, then long press on the power off icon and tap on the green checkmark to boot in Safe Mode.

Install Software Updates

• If the sound not working issue is occurring due to a bug in One UI, Samsung may fix the issue via a software update.
• Look for any pending software updates by heading over to the Software Update section in the Settings app.

What are the causes for sound not working on Samsung phone?

Here are some possible causes for Samsung media sound not working:

Volume settings

• Sometimes the media volume may be turned down or muted, so it's important to check the volume settings first.

Headphone jack issues

• If you're using headphones or external speakers, the headphone jack may be damaged or dirty, causing the sound to cut out or not work at all.

Bluetooth connection

• If you're using Bluetooth headphones or speakers, there may be a connectivity issue causing the sound to cut out or not work at all.

App issues

• It's possible that the app you're using to play media is experiencing issues, causing the sound to not work. Try closing and reopening the app or using a different media player.

Software updates

• Sometimes software updates can cause sound issues, so make sure your device is up-to-date with the latest software version.

Hardware issues

• In some cases, the speakers or other hardware components may be damaged or malfunctioning, causing the sound to not work. This may require professional repair or replacement.

About Samsung Electronics 

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