How to Fix Samsung TV Plus Disappeared From Samsung TV? Why Did the Samsung TV Plus Disappeared?
by Ruksana
Updated Dec 23, 2023
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Samsung TV Plus Disappeared From Samsung TV
Many Samsung TV users recently noticed that the Samsung TV Plus app vanished from their smart TVs. This app, which usually opens automatically, is no longer in the Smart Selection, causing frustration among users who specifically bought Samsung TVs for this free service. The disappearance seems to be a widespread issue, as reported on forums and social media.
Samsung TV Plus provides free, ad-supported content, including live channels and on-demand shows. Despite the app disappearing, the web version of Samsung TV Plus is still functioning, indicating that the issue is specific to the app on Samsung smart TVs.
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How to Fix Samsung TV Plus Disappeared From Samsung TV?
a. Update Samsung TV Firmware:
Connect the TV to the internet.
Press Home on the remote, go to All Settings > Support > Software Update.
Choose Update Now to check and install any available updates.
b. Clear Samsung TV Cache:
If the issue persists after updating, clear the TV cache without losing important data. Detailed instructions can be found in a dedicated guide.
c. Mirror the App:
Download the Samsung TV Plus app from the Google Play Store on your mobile.
Open the app, select the show, and mirror your phone to the Samsung TV.
d. Use an Alternate App:
Explore alternative apps for free content on Samsung Smart Hub, like Pluto TV.
e. Wait for an Official Fix:
If the problem persists, wait for Samsung to release an update. Check with the Samsung community after 24-48 hours to see if the issue is resolved.
Why Did the Samsung TV Plus Disappeared?
Service Outage:
The disappearance is likely due to a service outage, preventing users from accessing the app on their TVs.
No Recent Updates:
The absence of recent system updates suggests that the app cannot be reinstalled, and the issue may be related to the service rather than the TV's software.
No Official Statement:
Samsung has not officially addressed the problem. Users have been informed by tech support that an update is rolling out, which might take up to 48 hours to complete.
How to Fix Samsung TV Plus Disappeared From Samsung TV? - FAQs
It seems to be a widespread issue reported by users on forums and social media, possibly due to a service outage.
Try updating the Samsung TV firmware, clearing the TV cache, mirroring the app from your mobile, using an alternate app, or waiting for an official fix.
Samsung TV Plus provides free, ad-supported content, including live channels and on-demand shows.
Connect the TV to the internet, press Home on the remote, go to All Settings > Support > Software Update, and choose Update Now.
Wait for 24-48 hours and check with the Samsung community to see if the problem has been resolved and if the app is back on your TV.