How to Fix Samsung Washer UB Error Code? A Step-by-Step Guide

What is the Samsung Washer UB Error Code? 

In case you come across the UB error code on your Samsung washing machine, it indicates that the machine is encountering an unbalanced load. The washing machine operates by rotating the laundry items in a circular drum, which not only agitates the dirt but also allows the detergent to clean each item effectively.

Furthermore, the drum's spinning assists in removing any excess moisture from the laundry at the end of the cycle. For the washer to work efficiently, the load inside the drum must be balanced, i.e., the weight must be uniformly distributed to enable the drum to spin in a stable manner.

How to Fix Samsung Washer UB Error Code? 

If you own a Samsung washer, you might have encountered the UB error code which indicates that your machine is off-balance. This issue can be frustrating, especially when you have a load of laundry to wash. Fortunately, there are some steps you can take to fix the problem. Here are seven steps to follow:

Remove any Packaging Material Inside the Washer

When your Samsung washer is shipped, it often comes with metal spacers, metal clamps, and bolts wrapped in plastic tape. These materials may be left inside the washer close to the bottom center of the machine. Even if your clothes are well spread out and balanced, you might still get the UB code until you remove these materials.

Inspect the Laundry Load in Your Washer

Make sure to inspect the laundry load inside the washer before starting the wash cycle. Washing clothes of different weights and thicknesses can cause the UB error code. If you are washing clothes of similar sizes, adjust them accordingly. Also, make sure to use the right wash cycle for the clothes you are washing.

Ensure the Samsung Washer is Level with the Ground

It is essential to level your Samsung washing machine to avoid rocking during the wash or spin cycle. An off-balance washing machine can cause the UB error code. Use a level tool or raise the four legs to level the machine. Avoid placing the machine on a carpeted surface, as the level might not be uniform. 

Ensure the Drive Belt Isn't Worn Out

A worn-out drive belt can cause the Samsung washer UB error code. The drive belt sends torque from the washing machine motor to the drum to rotate it. If the belt is worn out, it needs to be replaced.

Check the Driver's Bearings

The driver bearing supports the tub spindle and motor shaft to keep it compact and not vibrating. If the driver bearings are worn out, the tub could vibrate and spin in cycles, causing the UB error code. If you notice this issue, you need to check the driver bearings.

Check the Shock Absorbers

For front loaders, check the shock absorbers located between the outer tub and the base frame of the washer. Ensure that they are connected at both ends and not leaking fluid.

Check Dampening Straps

In some top loaders, four rubber straps hold the tub to the four sides of the machine. If one fails, it can push the tub off balance, causing the UB error code. Replace the dampening straps if necessary or request a technician's assistance if you are not confident in doing it yourself.

What is the Cause of Samsung Washer Error Code UB?

Top-Loading Washing Machines:

• Samsung uses suspension rods to balance the drum of their top-loading washing machines
• These rods function like springs and hold the drum within the machine's frame
• Frequent washing can cause wear on these suspension rods over time
• If one of the suspension rods breaks, the drum's position will no longer be balanced and the UB error code will be displayed
• To solve this issue, it's recommended to call a specialist to replace the broken suspension rod
• The technician will remove the washing machine's body to access the internal parts, identify which rod is broken, and replace it
• Four hanging rods hold the drum in place in a top-loading washing machine, and it's not necessary to remove the drum from the housing for repairs

Front-Loading Washing Machines:

• Samsung uses shock absorbers to balance the drum inside the body of their front-loading washing machines
• With prolonged use or frequent washes, these shock absorbers may fail
• Unfortunately, shock absorbers are non-repairable parts and need to be replaced entirely
• This process typically takes several hours and begins with removing the washing machine's body
• The dampers are held in place with the same bolts that hold the front panel in place
• After the new parts are in place, they're fixed together with part of the body using bolts, and the equipment's performance is checked.

Samsung Electronics 

Samsung Electronics Co., Ltd., a multinational electronics corporation based in Yeongtong-gu, Suwon, South Korea, is the flagship company of the Samsung chaebol, contributing 70% of the group's revenue in 2012. Due to cross-ownership, Samsung Electronics has played a significant role in the group's corporate governance.

The company has assembly plants and sales networks in 74 countries and employs around 290,000 people. Foreign investors hold the majority of ownership. Samsung Electronics is currently the world's second-largest technology company by revenue and has a market capitalization of US$520.65 billion as of 2019, making it the 12th largest in the world.

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