How to Fix Something Went Wrong Error on PS5? Easy Fixes

Many wanted to know how to fix the Something Went Wrong Error on PS5, and here is the article, which tells the solutions along with the causes of the Something Went Wrong error.

by Janani

Updated Apr 10, 2023

How to Fix Something Went Wrong Error on PS5? Easy Fixes
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PlayStation 5

Sony Interactive Entertainment developed the PlayStation 5 (PS5) as a home video game console that succeeded the PlayStation 4. Its announcement as the PS4's successor occurred in April 2019, followed by a launch on November 12, 2020, in Australia, Japan, New Zealand, North America, and South Korea. A global release came a week later. Alongside Microsoft's Xbox Series X/S consoles, which came out in the same month, the PS5 belongs to the ninth generation of video game consoles.

The PS5's base model comes with an optical disc drive that supports Ultra HD Blu-ray discs, while the Digital Edition lacks this feature, making it a less expensive option for gamers who purchase games solely through downloads. Both models were launched simultaneously.

How to Fix Something Went Wrong Error on PS5?

To resolve the PS Store "Something went wrong" error, you can try the following steps:

  • Log out of your account and log back in. This may help you reconnect to the PS Store and fix the problem.
  • Restart your console. A console restart can also solve the issue.
  • Try purchasing through the PlayStation website or phone app as an alternative workaround.
  • Check the PlayStation Network status by visiting the official network service status page.

    • If there is a known issue with the PlayStation Store, wait for developers to release a fix.
  • Restore licenses by going to "Settings," then "Users and Accounts," and selecting "Restore Licenses."
  • Delete and restore user data from the cloud.

    • First, go to "Settings," then "Users and Accounts," and select "Delete Users."
    • Then, delete the relevant user and re-add them from the cloud, ensuring that cloud syncing is enabled for saving data.

What Does Something Went Wrong Mean on PS5?

The PS5 error code related to internet connectivity can have various causes. To start troubleshooting, it's recommended to check the PlayStation Network status first to ensure there are no known issues with the service. If everything seems fine, run a Test Internet Connection to review your network settings. If you receive a NAT-type error, it may be preventing your online connectivity. In such cases, there are several solutions you can try on your end that have worked for other users.

Causes of Something Went Wrong Error on PS5

The "Something went wrong" error on PS5 can have various causes, including network connectivity issues, server problems, corrupted user data, or a bug within the PS5 software. It can also occur due to issues with the PlayStation Store, such as payment or verification problems. In some cases, the error can be caused by a problem with the user's account or subscription status.

  • System software issues: If the PS5 system software is outdated or corrupted, it can lead to errors like "Something went wrong."
  • Network connection problems: If the PS5 is unable to connect to the internet or is experiencing network connectivity issues, it can result in this error message.
  • Hardware issues: If there are problems with the PS5's hardware components, such as the hard drive or the optical disc drive, it can cause the error message to appear.
  • Overheating: If the PS5 is overheating, it may shut down to prevent damage to the system. In such cases, the error message may be displayed when the console is restarted.

To fix this error, users can try restarting their PS5, updating the system software, checking the network connection, and ensuring proper ventilation to avoid overheating. If the issue persists, it may be necessary to contact Sony customer support for further assistance.

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How to Fix Something Went Wrong Error on PS5 - FAQ

1. What is PS5?

PS5 is a home video game console.

2. Who developed PS5?

PS5 is developed by Sony Interactive Entertainment.

3. Who is the manufacturer of PS5?

Sony and Foxconn are the manufacturers of  PS5.

4. What is the type of  PS5?

   PS5 is a Home video game console.

5. When was PS5 released?

PS5 was released on November 12, 2020.