How to Fix Xbox Error Code 0x87dd001a? Check the Fixes

Xbox users are unaware of how to fix Xbox error code 0x87dd001a when they are facing issues while playing games or getting Xbox error code 0x87dd001a, so read below to get the fix.

by T Santhosh

Updated Apr 01, 2023

Advertisement
How to Fix Xbox Error Code 0x87dd001a? Check the Fixes
Fresherslive

What is Xbox Error Code 0x87dd001a?

The error code 0x87dd001a on Xbox is a network-related issue that can occur due to various reasons. The primary cause of this error is the inability of the console to establish a proper connection with the internet. It is important to identify the underlying cause of the error to resolve the issue effectively. Troubleshooting steps, such as checking the internet connection, resetting the router, or contacting the Xbox support team, can help resolve the issue and get your Xbox back to functioning normally.

Article continues below advertisement

Xbox Error Code 0x87dd001a is a common network error that Xbox users may encounter when attempting to sign in to their Xbox Live account or access online features of their games. This error is typically accompanied by a message that says "There was a problem. We couldn't sign you in. Try again later. (0x87dd001a)". There are several reasons why this error may occur.  Another possible cause is a problem with the Xbox Live service itself, which can sometimes experience outages or other issues. To resolve Xbox Error Code 0x87dd001a, users can try restarting their console or router. If the issue persists, they may need to contact Xbox Support for further assistance.

How to Fix Xbox Error Code 0x87dd001a?

1. Check the Xbox status page

To check if Xbox services are experiencing any issues or outages, you can refer to the Xbox status page. This page displays the current status of Xbox Live services, including gaming, social, and entertainment features. If there are any alerts for a particular service, you can expand it and scroll down to the Notifications section. By doing this, you will be notified as soon as the issue has been resolved, allowing you to resume your Xbox experience with minimal disruption. It is always recommended to check the status page before attempting to troubleshoot any issues you may be experiencing with your Xbox services. Click here for Xbox status page. 

2. Test your network

To troubleshoot network connection issues on your Xbox console, you can perform a network connection test. First, press the Xbox button on your controller to open the guide. Then navigate to Profile & system, select Settings, and go to General > Network settings. From there, choose Test network connection and follow the prompts on your screen to complete the test. This will help you identify any network issues that may be impacting your Xbox console, and allow you to take appropriate action to resolve the issue.

3. Check your installation 

In case your Xbox connection is stable, but your game is still not working, the issue might be related to the game's update. To troubleshoot this problem, you can try relaunching the game first. If that doesn't work, you can check if the game needs an update. To do this, press the Xbox button on your controller to open the guide and go to My games & apps. Then, select See all and go to Manage. From there, you can select Updates to see if the game needs an update. If it does, it will be listed there. After accepting the update, you can launch the game again to see if it's working properly.

4.  Restart your Xbox and try again

If you are experiencing issues with your Xbox, restarting the console can often resolve the problem. To restart your Xbox, first, make sure to save any unsaved game progress.This should resolve most minor issues and get your console back up and running smoothly.

Article continues below advertisement

5. Check for updates 

To check for game and app updates on your Xbox One, open the Guide and choose My Games & Apps. Under the Updates section, you'll see a list of all the games and apps installed on your console. Any available updates will be marked with a green checkmark. To install the updates, select the checkbox next to the game or app and press the A button. The updates will then be downloaded and installed on your system.

6. Check your Xbox Live connection

Follow these steps to check your Xbox Live connection:

  • On your Xbox One, go to Settings.
  • Select Network & Internet.
  • Under "Connection Status" on the left-hand side, select "Health Status."
  • If the "Health Status" column indicates that your Xbox One is "Connected," then your console is connected to the internet and you can proceed to the next step. However, if it says "Not Connected," then you will need to troubleshoot the issue.
Article continues below advertisement

To fix the problem, follow these steps:

  1. If your Xbox One is connected to the internet via an Ethernet cable, try turning off your Xbox One and turning it on again.
  2. If your Xbox One is not connected to the internet via an Ethernet cable, try connecting your Xbox One to the internet using a different cable.
  3. If you're using a wireless connection, try connecting your Xbox One to the internet using a different wireless network.
  4. If you're using a mobile broadband connection, try connecting your Xbox One to the internet using a different mobile broadband network.
  5. If you're using a satellite connection, try connecting your Xbox One to the internet using a different satellite network.
  6. If you're using a cable/satellite box, try connecting your Xbox One to the internet using a different cable/satellite box.
  7. If you're using a wired connection, try connecting your Xbox One to the internet using a different wired connection.
  8. If you're using a cellular connection, try connecting your Xbox One to the internet using a different cellular connection.

If after following these steps the "Health Status" column still says "Not Connected," then it is possible that your Xbox One may not be able to connect to the internet, or there could be a problem with your Xbox Live account. In such a case, you should contact Xbox Support to get help resolving the issue.

7. Delete the corrupted file and Redownload it

To resolve a corrupt file issue, first, confirm that the file is indeed corrupt and needs to be deleted. Then, delete the corrupt file. Finally, restore the file from a backup to ensure that it functions correctly.

Article continues below advertisement

8. Try a different saved data file

To attempt to resolve error code 0x87dd001a on your Xbox, follow these steps:

  • Press the "Xbox" button to access the "Settings" menu.
  • Select "System" and then "Storage."
  • Choose "Saved Data Files" and then select "Try a different saved data file."
  • Select the saved data file that you wish to try and press the "Start" button.
  • If the issue is resolved, the Xbox will restart and you can continue playing the game. If the problem persists, the Xbox will continue to display error code 0x87dd001a.

Cause of Xbox Error Code 0x87dd001a

The Xbox error code 0x87dd001a is a common network error that can occur for various reasons. One of the most common causes of this error is a problem with the Xbox Live service, which is the online gaming and content delivery service provided by Microsoft. This can happen due to scheduled maintenance or unexpected downtime, which can cause connectivity issues with the Xbox Live servers. Another common cause of the 0x87dd001a error is a poor internet connection. If the Xbox console is not able to establish a stable connection to the internet, it will not be able to connect to the Xbox Live servers, resulting in this error. This can be caused by several factors, such as network congestion, wireless interference, or outdated network hardware.

 If the internet connection is weak, slow, or unstable, the Xbox console may not be able to establish a connection with Xbox Live. In some cases, the issue may be with the router's configuration settings, which can prevent the Xbox console from connecting to Xbox Live. Another possible cause of this error is a problem with the Xbox Live service. If Xbox Live is experiencing technical difficulties or undergoing maintenance, users may experience this error code when trying to connect to the service. Overall, Xbox Error Code 0x87dd001a can happen due to a variety of reasons. It is important to troubleshoot and diagnose the root cause of the error to resolve the issue and get back to enjoying Xbox Live.

Xbox 

Xbox is a popular video gaming brand that is owned and operated by Microsoft. It includes a range of products and services such as five different video game consoles, gaming applications, streaming services, an online network called Xbox network, and a development arm named Xbox Game Studios. The brand was first introduced in the United States in November 2001, with the launch of its original Xbox console.

The original Xbox was the first video game console offered by an American company after the Atari Jaguar stopped sales in 1996. It was a major success and had sold over 24 million units by May 2006. Microsoft's second console, the Xbox 360, was released in 2005 and has sold 86 million units as of October 2021. The third console, the Xbox One, was released in November 2013 and has sold 51 million units. The fourth and latest line of Xbox consoles, the Xbox Series X and Series S, were released in November 2020. The Xbox brand has become synonymous with high-quality video gaming and has gained a loyal fan following over the years. The head of Xbox is Phil Spencer, who took over from former head Marc Whitten in late March 2014. The brand's continued success has made it an essential part of the global gaming industry, and its popularity shows no signs of slowing down anytime soon.



Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

How to Fix Xbox Error Code 0x87dd001a - FAQ

1. What should I do if my Xbox is not connecting to the internet and showing error code 0x87dd001a?

There are several things you can do to fix this error code. First, check your internet connection and make sure it is working properly. If the issue persists, try restarting your router or modem. You can also try clearing your Xbox's cache or resetting your network settings.

2. How can I troubleshoot DNS server issues that may be causing error code 0x87dd001a?

You can try changing your DNS settings to use a public DNS server like Google or OpenDNS. You can also try resetting your router or modem, or contacting your ISP to see if they can help resolve any DNS server issues.

3. Why am I seeing error code 0x87dd001a when trying to sign in to my Xbox Live account?

This error can occur if there is an issue with your Xbox Live account or the Xbox Live service. You can check the Xbox Live status page to see if there are any known service outages. If not, try signing out of your account and then signing back in.

4. Can a faulty Ethernet cable cause error code 0x87dd001a?

Yes, a faulty Ethernet cable can cause this error code if it is preventing your Xbox from connecting to the internet. Try using a different cable or wireless connection to see if the issue persists.

5. How can I prevent error code 0x87dd001a from happening in the future?

To prevent this error code from happening, make sure your internet connection is stable and that your Xbox's firmware and games are up to date. You can also try clearing your Xbox's cache regularly and resetting your network settings if necessary.

Advertisement