How to Fix Xero Error Code 500? A Step-by-Step Guide
by Rajalaxmi
Updated May 03, 2023
Xero
Xero is a technology company based in New Zealand that offers cloud-based accounting software solutions to small and medium-sized businesses (SMBs) worldwide. With offices in New Zealand, Australia, the United Kingdom, and the United States, Xero has become one of the leading providers of online accounting software in the world. Xero's products are designed based on the software-as-a-service (SaaS) model.
This is a subscription-based pricing model, which is determined by the type and number of entities managed by the subscriber. By offering its products on a subscription basis, Xero ensures that its customers are always up-to-date with the latest features and upgrades without the need to buy new software versions. The company's accounting software has been praised for its ease of use, flexibility, and ability to integrate with other business applications.
Xero's products are also customizable, which allows businesses to tailor them to their unique needs and preferences. Xero's software is used in over 180 countries, making it a global brand with a significant presence in the SMB market. This widespread adoption is a testament to the company's commitment to providing reliable and efficient accounting software solutions that cater to the needs of SMBs across different industries and geographies.
One of the key advantages of using Xero's cloud-based accounting software is that it enables businesses to access their financial data from anywhere, at any time, and on any device with an internet connection. This means that businesses can manage their finances remotely and collaborate with their teams and accountants in real time, which improves productivity and efficiency.
Xero's products provide real-time financial reporting and analysis, which allows businesses to make informed decisions based on accurate and up-to-date information. This level of financial visibility is crucial for SMBs that need to track their cash flow, manage their expenses, and monitor their profitability. Xero's commitment to innovation and customer satisfaction has earned it numerous awards and accolades over the years.
How to Fix Xero Error Code 500?
The fixes for Xero Error Code 500 are given below, take a look.
Refresh the Xero Accounting Page
This can be done by selecting the "Reload this page" option located in the top left corner of your browser window. By refreshing the page, you can update any changes made to your account and ensure that the latest information is displayed on the screen.
Log Out and Into Xero App
- Launch the app
- Tap the "Account" icon.
- Select "Log Out,"
- Then enter your login credentials on the login page to access the app again.
Force Stop the Xero App
- Open the Quick Access menu or App Library and select "Settings."
- Tap on "Apps" and search for "Xero Accounting" in the list.
- Once you find it, click on it to open the app settings.
- Finally, select "Force Stop" to close the app completely.
Restart the Device
- Press and hold the "Power/Side" button for a few seconds
- Then choose the "Restart" option from the Power menu.
- Afterward, wait for the device to reboot.
Clear the Cache Data
- Open Google Chrome on your PC/laptop
- Click on the "Ellipsis" icon to access the customization options.
- From there, select "More Tools"
- Then click on "Clear Browsing Data."
- Make sure to check the boxes for "Cookies and other site data" and "Cached images and files."
- Finally, click "Clear Data" to remove the corrupted cookies and cache data.
Update the Xero Accounting App
- You can visit either the App Store or Google Play Store.
- Search for "Xero Accounting" and locate the app's page.
- If you previously encountered an issue with the app, you can check if it has been resolved by tapping on the "Update" button.
Uninstall and Reinstall the Xero Accounting App
- Press and hold the "Xero Accounting" app icon on your device's Home screen or App Library.
- Select "Uninstall."
- Confirm by tapping "OK/Uninstall."
- Visit the "App Store" (iOS) or "Google Play Store" (Android).
- Search for the "Xero Accounting" app and tap "Get/Install."
- Once the installation is complete, sign in to your Xero account and verify that the app is working properly.
Update the Browser
- First, open "Google Chrome" on your computer.
- Then, click on the "Ellipsis" icon and select "Help."
- From there, go to "About Google Chrome"
- Click on "Update Google Chrome."
- Once the update is complete, click on "Relaunch"
- Navigate to the Xero Accounting page to sign in and see if this resolves any error codes.
Update the Device’s System Software
- Start by opening the "Settings" app from your Home screen or App Library.
- From there, select "General" and tap on "Software Update."
- You'll then be prompted to either "Install Now" or "Download and Install" the available software update.
- After choosing your preferred option, enter your iOS device's passcode
- Tap "Install Now" to start the installation process.
Reset the Device
- Open the "Settings" app.
- Navigate to "General."
- Choose "Transfer or Reset iPhone."
- Select "Reset."
- Click on "Erase All Content and Settings."
- Enter your device's passcode to confirm the reset.
Check Xero Accounting Server
- Open your web browser on your laptop or desktop computer.
- Visit the Downdetector website.
- Navigate to the Xero Server page.
- Review the reports of any issues submitted by other Xero users.
- If there are any reported issues, notify Xero Support and wait for their development team to address the problem.
What is Xero Error Code 500?
Xero is a cloud-based accounting software that is widely used by small and medium-sized businesses. Xero Error Code 500 is an HTTP status code that indicates an internal server error. In simpler terms, it means that the server hosting the Xero software encountered an error that prevented it from fulfilling the user's request. If there is a problem with your internet connection or the Xero server's connection, it can result in Error Code 500.
Cause of Xero Error Code 500
Xero is not immune to errors. One of the most common errors faced by Xero users is the Xero Error Code 500. This error can cause frustration and anxiety for those trying to manage their finances using the software. Sometimes, simply refreshing the page can fix the error. This is because the server may have encountered a temporary issue that has now been resolved.
Xero Error Code 500 is typically caused by an issue with the server that Xero is running on. This issue could be due to a number of reasons, such as a problem with the server's configuration, an overloaded server, or a problem with the Xero software itself. When the server encounters an error, it is unable to process the request, and Xero displays the Error Code 500 message.
How to Fix Xero Error Code 500 - FAQs
Xero is a cloud-based accounting software company that provides online accounting solutions for small and medium-sized businesses.
Xero provides real-time financial reporting, improved collaboration, increased productivity, and remote access to financial data from anywhere, at any time, and on any device with an internet connection.
Xero offers various pricing plans based on the number of entities managed by the subscriber. Prices start from $11 per month and go up to $62 per month for the premium plan.
Yes, Xero is designed to be user-friendly, and its interface is intuitive and easy to navigate. Additionally, Xero offers customer support, including a help center, community forums, and phone and email support.
Yes, Xero integrates with over 800 third-party applications, including payment gateways, inventory management systems, and customer relationship management software.