How to Set Auto Reply in Whatsapp? Steps To Set Auto Reply in Whatsapp
by Hemalatha R
Updated Mar 07, 2023
WhatsApp is one of the most popular instant messaging applications in the world, with over 2 billion users across the globe. The app was first launched in 2009 by two former Yahoo employees, Brian Acton, and Jan Koum, with the aim of providing a free and secure messaging platform. Since then, WhatsApp has evolved to become a comprehensive communication platform, offering features such as voice and video calls, group chats, file sharing, and more. The app's popularity can be attributed to its ease of use, cross-platform compatibility, and end-to-end encryption. WhatsApp is available on iOS, Android, and desktop platforms, and users can seamlessly switch between devices while retaining their chat history and contacts. Additionally, WhatsApp's end-to-end encryption ensures that only the sender and receiver of a message can read it, providing a secure communication channel for users.
One of the most notable features of WhatsApp is its Status feature, which allows users to share updates, pictures, and videos with their contacts for 24 hours before they disappear. The feature has become increasingly popular among users, and it is often used to share daily updates, memes, and short videos. WhatsApp also offers a range of other features that make it a comprehensive communication platform. Users can create group chats with up to 256 members, making it easy to stay in touch with family, friends, and colleagues. The app also offers voice and video calls, which can be made using Wi-Fi or cellular data, providing a cost-effective way to make international calls. Another significant advantage of WhatsApp is its file-sharing capabilities. Users can send and receive a range of files, including documents, photos, videos, and audio files, directly within the app. This feature has made WhatsApp a popular platform for businesses, allowing them to send and receive documents and files quickly and easily.
In addition to its core features, WhatsApp has also introduced several new features in recent years. These include WhatsApp Pay, which allows users to send and receive money directly within the app, and WhatsApp Business, which is designed specifically for small businesses. WhatsApp Business offers features such as automated messages, quick replies, and the ability to create a business profile, making it easier for businesses to communicate with their customers.
How to set Auto Reply in Whatsapp?
The article provides a step-by-step guide on how to enable automated replies to WhatsApp messages. The feature is particularly useful for business owners who receive a high volume of messages and want to ensure prompt responses, even when they are not available.
To enable automated replies, the user needs to access the Settings option on the WhatsApp application and tap on Business Settings, followed by the Away message.
From here, the user can toggle the 'Send away message' button and edit the message they wish to send to their customers.
The user can also choose to schedule the automated message by selecting one of three options - Always send, Custom schedule, and Outside of business hours.
The 'Always send' option sends the automated message to anyone who sends a message, even if the user is not available for an extended period.
The 'Custom schedule' option allows the user to choose a specific time to send the automated message, while the 'Outside of business hours' option sends the message only when the user is not available during business hours.
Finally, the user can choose the recipients of the automated message by selecting one of four options - Everyone, Everyone not in the address book, Everyone except, and Only send to.
These options provide flexibility in determining who receives the automated message.
In summary, enabling automated replies to WhatsApp messages can save time and ensure prompt responses to customers. By following the step-by-step guide provided in the article, users can easily set up this feature and customize it to meet their needs.
How to set Auto Reply in Whatsapp Business?
The article provides a step-by-step guide on how to enable auto-reply for WhatsApp Business App. The WhatsApp Business App allows businesses to create their business profiles and share details about their products, business addresses, and websites. However, customers may try to interact with businesses even outside business hours, which can result in unanswered messages and missed opportunities.
To address this issue, the WhatsApp Business App provides the option to set up an auto-reply message that tells customers that the business is away and encourages them to interact again. This is better than not replying at all, and it can help retain customers who may otherwise go to a competitor.
To enable auto-reply for WhatsApp Business App, users need to go to Settings and then Business Settings, followed by Away message. From here, the user can turn on the toggle button next to 'Send away message' and enter the away message they want to send to their customers. The user can also configure the schedule of the away message by selecting one of three options - Always send, Custom schedule, and Outside of business hours. The user can then choose the recipients of the automated message by selecting one of four options - Everyone, Everyone not in the address book, Everyone except, and Only send to.
By following these steps, businesses can set up an auto-reply for WhatsApp Business App, which can help retain customers and ensure prompt responses even when the business is not available. This feature is particularly useful for businesses with fixed working hours, and it can help businesses grow by keeping their customers engaged and satisfied.
How to set Auto Reply in Whatsapp - FAQs
An auto-reply message is a pre-written message that is automatically sent in response to incoming messages from customers. It is important for businesses using WhatsApp Business App because it ensures that customers receive a response even when the business is not available, which can help retain customers and avoid missed opportunities.
To set up an auto-reply message for WhatsApp Business App, go to Settings, then Business Settings, and then Away message. Turn on the toggle button next to 'Send away message' and enter the away message you want to send to your customers. Configure the schedule of the away message and select the recipients of the automated message.
The three different schedule options available for setting up an auto-reply message for WhatsApp Business App are Always send, Custom schedule, and Outside of business hours.
You can choose specific recipients for the auto-reply message by selecting the 'Only send to' option. You can also choose to send the message to everyone, everyone not in the address book, or everyone except specific contacts.
An auto-reply message can help businesses grow by keeping customers engaged and satisfied even when the business is not available. It can also help avoid missed opportunities and retain customers who may otherwise go to a competitor. By providing prompt responses and maintaining communication, businesses can build trust and loyalty with their customers, which can lead to increased sales and growth.