Is Capitec Bank Offline Today? Why is Capitec Offline? What Time does Capitec Open?
by Ushapriyanga
Updated Mar 25, 2023
Why Is Capitec Offline?
Capitec has attributed its recent system-wide network outage to an internal infrastructure issue that was unprecedented in its scale. The issue affected the central servers, leading the bank to pause all digital channels for 40 hours to ensure a sustainable recovery. Capitec's CEO, Gerrie Fourie, stated that the bank had never encountered an issue of this magnitude before, but has put system upgrades and tests in place to prevent similar incidents in the future. Despite the outage, Capitec made sure that its clients could still access their money at ATMs and point-of-sale locations. In 2021, Capitec also experienced a similar outage that affected the mobile banking app, but the disruption was shorter and operations resumed quickly.
Is Capitec Bank Offline Today?
On Thursday, clients of the financial service provider Capitec were left feeling frustrated and without satisfactory explanations when access to the banking app was suddenly revoked. Our monitoring shows that issues with accessing Capitec's online banking services began around 2:00 PM, with users reporting difficulty logging into the app or using the bank's online features. Capitec issued a message to users acknowledging that it was experiencing slow responses on its Remote Banking App.
What Time Does Capitec Open?
Its trading hours are,
Monday | 08:00 – 17:00
Tuesday | 08:00 – 17:00
Wednesday | 08:00 – 17:00
Thursday | 08:00 – 17:00
Friday | 08:00 – 17:00
Saturday | 08:00 – 13:00
Sunday | 09:00 – 13:00
Public Holidays | Closed
Capitec App Offline Today
If you are experiencing issues with the Capitec Bank App, there are several troubleshooting steps you can try. These include clearing your App cache, ensuring that you have the latest version of the App installed from your Play Store, and restarting your device. However, there could be various reasons why the app is not working, including server downtime or maintenance. In addition to these, there may be other common issues that can disrupt your service. For example, the app may fail to start or payments may not process, which can be a significant problem, especially for those who need the service urgently.
Is Capitec Bank Offline Today - FAQs
Capitec has attributed its recent system-wide network outage to an internal infrastructure issue that was unprecedented in its scale.
On Thursday, clients of the financial service provider Capitec were left feeling frustrated and without satisfactory explanations when access to the banking app was suddenly revoked.
If you are experiencing issues with the Capitec Bank App, there are several troubleshooting steps you can try.
Yes it is closed during public holidays