Onedrive Error Code 0x8004de40: How to Fix the Onedrive Error Code 0x8004de40 in Windows?
by Ushapriyanga
Updated Jun 23, 2023
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Onedrive Error Code 0x8004de40
The error codes 0x8004de40 or 0x8004de88 indicate that there is a connectivity issue between your device and OneDrive, a cloud storage service provided by Microsoft. When you encounter these error codes, it means that OneDrive is unable to establish a connection with its servers in the cloud.
OneDrive allows users to store and access their files and folders remotely, providing a convenient way to access data from different devices. However, if you are experiencing these error codes, it suggests that there is a problem with the communication between your device and the OneDrive servers.
How to Fix The Onedrive Error Code 0x8004de40 in Windows?
The error code 0x8004de40, also known as "There was a problem connecting to OneDrive 0x8004de40," indicates that the OneDrive application is experiencing connectivity issues. This error commonly occurs due to a weak or faulty internet connection. Additionally, antivirus software and proxy settings can also contribute to this error. To resolve the issue, you need to check and modify specific internet settings.
Fix 1: Check Your Internet Connection
The error code 0x8004de40 on OneDrive indicates difficulties in connecting to the cloud. To troubleshoot this error, the first step is to verify your internet connection. Follow these steps:
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Confirm that your cable connection is secure. If you are using a wireless connection, ensure that your router is functioning properly. You can try rebooting your router as well.
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Open a web browser and load a few web pages to check if your internet connection is working correctly. If the pages load successfully, your internet connection is likely functioning properly.
If you encounter issues with your internet connection, proceed to Fix 2 or Fix 3 to address the problem.
If your internet connection is working fine and only OneDrive is experiencing the issue, proceed directly to Fix 4, Fix 5, or Fix 6 to resolve the OneDrive connection error code 0x8004de40.
Fix 2: Change the Internet Properties
Enabling TLS (Transport Layer Security) protocols can help ensure proper functionality of the OneDrive client. To enable TLS 1.0 and above, follow these steps:
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Press the Windows Key + R to open the Run dialog box.
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Type "inetcpl.cpl" and click OK to open the Internet Properties window.
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In the Internet Properties window, navigate to the Advanced tab.
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Under the Settings section, scroll down and locate the following options. Check the boxes next to each option:
- Use TLS 1.0
- Use TLS 1.1
- Use TLS 1.2
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Click Apply and OK to save the changes. Restart your Windows 7/8/8.1/10/11 computer and check if the error code reoccurs.
Fix 3: Disable Proxy Settings
Sometimes, antivirus software can mistakenly block OneDrive from connecting to the cloud. Adjusting the proxy settings can help resolve this issue. Follow these steps:
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Press the Windows Key + R to open the Run dialog box. Then, type "inetcpl.cpl" and hit Enter.
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Go to the Connections tab and click on LAN settings.
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In the LAN Settings window, enable the "Automatically detect settings" option and disable the "Use a proxy server for your LAN" option.
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Click Apply and then OK to apply the changes immediately.
Fix 4: Reset Windows Socket (Winsock)
Resetting the Windows Socket, also known as Winsock, is a common troubleshooting solution for network and connectivity issues. To reset Winsock, follow these steps:
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Type "cmd" in the search box.
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Right-click on the Command Prompt option and select "Run as Administrator."
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In the Command Prompt, enter the following command and press Enter:
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After the command executes successfully, close the Command Prompt and restart your Windows 7/8/8.1/10/11 PC.
Fix 5: Reset OneDrive
Resetting the OneDrive app can help resolve the connectivity error code 0x8004de40. However, note that resetting the app may delete some data, settings, and preferences. Follow these steps:
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Press the Windows Key + R to open the Run dialog box.
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Enter or paste the command "%localappdata%MicrosoftOneDriveonedrive.exe /reset" into the box and press Enter or click OK. This command will reset your OneDrive app.
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Paste the command "%localappdata%MicrosoftOneDriveonedrive.exe" into the Run dialog box and click OK to launch
Cause Of Onedrive Error Code 0x8004de40
When you encounter the error code 0x8004de40, which displays the message "There was a problem connecting to OneDrive" on the OneDrive application, it indicates that there are issues with establishing a connection between the app and the cloud storage service. According to Microsoft, the primary cause of this error is a poor or unstable internet connection.
Having a reliable internet connection is crucial for OneDrive to function properly. If the connection is weak or experiencing disruptions, it can prevent OneDrive from establishing a secure connection with its cloud servers, resulting in the error code 0x8004de40.
A poor internet connection can manifest in various ways, such as slow or intermittent network speeds, frequent disconnections, or limited bandwidth. These issues can impede the communication between your device and the cloud storage servers, leading to difficulties in syncing or accessing your files on OneDrive.
Onedrive Error Code 0x8004de40-FAQs
The error code 0x8004de40 in OneDrive indicates a problem connecting to the cloud storage service. It suggests that the OneDrive app is unable to establish a connection with the OneDrive servers.
The primary cause of the error code 0x8004de40 is a poor or unstable internet connection. Other factors such as antivirus software or proxy settings can also contribute to this error.
Reset the Windows Socket (Winsock) to address network and connectivity issues
No, resetting OneDrive will not delete your files. It only resets the app's settings and preferences. Your files will remain intact and will resync after the reset.
If the error code 0x8004de40 continues to occur, you may consider contacting Microsoft support for further assistance. They can provide more advanced troubleshooting steps and guidance tailored to your specific situation.