Overwatch Error Code BN-564, How to Fix Overwatch Error Code BN-564?
by Madhumitha
Updated Dec 23, 2023
Overwatch Error Code BN-564
The error code BN-564 in Overwatch 2 seems to be affecting players across different platforms, primarily on PC after the release of Overwatch 2 on Steam with Season 6: Invasion. This error, historically specific to PlayStation users in the previous title, is now impacting PC users, specifically those using Steam. It's essential to address this issue to resume playing the game smoothly.
Here's a summary of the potential solutions provided:
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Restart your router: Restarting your router can help refresh your internet connection and might resolve connectivity issues causing the BN-564 error.
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Re-link your Battle.net profile with Steam/PSN/Xbox: Visit account.battle.net/connections and re-link your Blizzard account with your respective Steam/PSN/Xbox profile. This step is particularly useful for users playing via third-party platforms.
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Checking for server maintenance: Sometimes, the BN-564 error can occur during official server maintenance. Stay updated on Blizzard's official channels to know the status of server maintenance. If there's ongoing maintenance, you might need to wait until it's completed to log in again.
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Verifying game files: Use your respective game clients (Battle.net or Steam) to verify the integrity of Overwatch 2 files. This process ensures that any corrupted or missing files are identified and replaced by the launcher client.
The exact cause of the BN-564 error in Overwatch 2 isn't confirmed, with speculation ranging from account desync to server issues on Blizzard's end. The solutions provided aim to tackle different possible causes, offering troubleshooting steps to help players overcome this error and get back to playing the game smoothly.
How to Fix Overwatch Error Code BN-564?
Error code BN-564 in Overwatch 2 can be frustrating, preventing players from accessing the game. Here's a comprehensive guide on troubleshooting steps to potentially fix this issue:
Steps to Fix Overwatch Error Code BN-564:
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Restart your Router:
- Begin by restarting your router or modem. Sometimes, connectivity issues can trigger this error. A fresh internet connection might resolve the problem.
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Re-link Your Battle.net Profile:
- Visit the official website and re-link your Blizzard account with the respective platform. This step can resolve desync issues between accounts.
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Check for Server Maintenance:
- Verify if there's ongoing server maintenance by checking official Blizzard communication channels. If maintenance is in progress, you might encounter this error until the maintenance period concludes.
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Verify Game Files Integrity:
- Using your game client (Battle.net or Steam), verify the integrity of Overwatch 2 game files. This process ensures all necessary files are present and not corrupted.
Additional Tips:
Stay Updated: Keep an eye on official Blizzard communication channels, forums, or social media for any announcements or updates regarding the BN-564 error. Blizzard might release specific patches or guidance to address this issue.
Patience during Maintenance: If the error occurs during server maintenance, the only solution might be to wait until maintenance is completed. During this time, affected players may not be able to log in or play the game.
Contact Support: If none of the above steps resolve the issue, consider reaching out to Blizzard's support. They might have specific troubleshooting steps or solutions for your situation.
Remember, the exact cause of the BN-564 error isn't always clear and could stem from various issues, including server-side problems or account-related discrepancies.
Therefore, trying these steps systematically and staying informed about any updates from Blizzard can be crucial in resolving this error and getting back to enjoying Overwatch 2 without interruptions.
Overwatch 2
In 2022, Blizzard Entertainment released Overwatch 2, a follow-up to the popular game Overwatch from 2016. It was meant to include both player-versus-player (PvP) modes and cooperative modes where players team up against the game. However, plans for these cooperative modes were canceled in 2023, and the game now focuses mainly on PvP.
In PvP, the game made some big changes. Instead of teams having six players, they now have five. They also made significant adjustments to some of the main characters in the game.
Overwatch 2 is free to play and available on various gaming platforms like Nintendo Switch, PlayStation 4, PlayStation 5, Windows, Xbox One, and Xbox Series X/S. It started as an early-access game on October 4. One important feature is that players can play with each other no matter which platform they're using, which is called cross-platform play.
On August 10, 2023, Blizzard removed the "early access" label with the release of Overwatch 2's sixth season, indicating that the game was now fully launched and available to everyone.
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Overwatch 2 Overview
Developer(s)
Blizzard Entertainment
Publisher(s)
Blizzard Entertainment
Director(s)
Aaron Keller
Platform(s)
Nintendo Switch
PlayStation 4
PlayStation 5
Windows
Xbox One
Xbox Series X/S
Release
Early Access
October 4, 2022
Official release
August 10, 2023
Genre(s)
First-person shooter
Mode(s)
Multiplayer
Overwatch 2 Gameplay
Overwatch 2 is a game where players pick from 35 unique heroes split into damage, support, and tank classes. It's all about players fighting each other in various modes and maps.
The game changed team sizes from six to five, aiming for faster gameplay. Some characters got adjustments: damaged heroes move faster, support heroes heal slowly over time, and tanks can play more offensively.
A new mode called "Push" was added, where teams compete to push a robot payload. Some old maps aren't available in main modes due to balance issues.
Overwatch 2 is free to play, ditching loot boxes for a battle pass system with rewards and a store for direct purchases.
You need a Blizzard account to play, and progress can be shared across platforms except for competitive rankings. New story missions and special hero training missions were introduced, available for free during specific seasons but can be bought separately.
Overwatch 2 Development
Overwatch 2 was revealed in 2019 to keep a shared environment with the original game, allowing players from both games to play together in existing modes. It was planned to release new content for both games. However, Overwatch 2 later became a free-to-play game, replacing the original. When it launched on October 4, 2022, the original game's servers were shut down, and players kept their unlocked items.
The game uses an upgraded engine, allowing bigger maps for new story-based PvE elements. All heroes got visual upgrades, but not all were ready by the game's reveal.
Initially planned for a 2022 release, the game's launch was delayed to improve quality. Plans emerged to merge both games into one to ensure a seamless experience. Notably, Jeff Kaplan left Blizzard, and Aaron Keller took over as lead developer. They also realized they put too much focus on Overwatch 2, neglecting support for the original game.
Blizzard decided to split Overwatch 2's release, launching the PvP portion in beta in April 2022 and delaying the PvE part. Early access without the PvE mode started on October 4, 2022, but it faced issues like server problems due to attacks and problems verifying some players' identities.
The game intended to introduce PvE modes separately from the PvP, offering story-driven events. However, these plans were scrapped in May 2023 due to concerns about how it might affect PvP. Instead, Blizzard announced paid story missions for players, including in-game rewards and cosmetic items.
Overwatch 2 Trailer
Overwatch Error Code BN-564 -FAQs
Overwatch Error Code BN-564 indicates a connectivity issue preventing players from accessing the game servers, primarily affecting PC users, especially those playing through Steam.
Error Code BN-564 can arise due to various reasons, including server maintenance, account desync, or connectivity issues between the game client and Blizzard servers.
Try troubleshooting steps like restarting your router, re-linking your Battle.net profile, checking for server maintenance, verifying game files' integrity, and staying updated on official Blizzard communications.
Historically associated with PlayStation, BN-564 has now been reported on PC, particularly among users accessing Overwatch 2 via Steam, indicating it's not limited to a single platform.
If the provided solutions fail to resolve Error Code BN-564, consider reaching out to Blizzard's support for personalized assistance and further troubleshooting steps tailored to your issue.