Peacock Error Code PAS_41004, How to Fix the Error Code?
by T Santhosh
Updated Apr 04, 2024
Peacock Error Code PAS_41004
The Peacock Error Code PAS_41004 appears when you try to subscribe to Peacock Premium. To find out why they are unable to complete your transaction, get in touch with your card issuer. Prepaid cards might no longer be accepted if Peacock's payment acceptance guidelines changed.
Since Peacock is experiencing difficulties processing your payment at this time, it is necessary to get in touch with your credit card customer support. If you require any assistance, you can get in touch with Peacock's customer care service.
How to Fix Peacock Error Code PAS_41004?
The Peacock Error Code PAS_41004 appears when you attempt to subscribe to Peacock Premium. The following steps will assist you in fixing the Peacock error code PAS 41004.
Verifying Your Internet Connection
Initially, make sure your internet connection is stable and not fluctuating. Reboot your modem or router to obtain a new connection. If at all possible, link your device to a good WiFi signal or make a cable to connect to the router. To make sure your connection is fast enough to stream, you should check an internet speed test. In order to successfully process payments, Peacock requires a reliable connection with good speed.
Reinstalling Peacock TV
Attempt an Alternative Payment Method
Users who contacted Peacock support said that the error was caused by a payment method. So changing to another payment method works as well. For a Peacock subscription, the following payment options are accepted:
Use Apple Pay or Android Pay if another payment method isn't working, or make sure it's linked to a US-based bank.
Changing Platforms between Peacock App and Website
One possible solution to resolve Peacock Error Code PAS_41004 is to switch between the Peacock app and the website. Try using the Peacock website to make the payment if you encounter issues with the app. Similarly, in case you have issues with the website, kindly use the Peacock app to make the payment. This may sometimes fix any issues you are having with your platform.
Try using Another Device
If you keep getting the Peacock problem error code, you might need to try making your payment using a different device, like a phone, tablet, or PC. It could happen that a particular device is the cause of the issue. So try the payment by using a different device, like a laptop, tablet, smartphone, etc. Sometimes a technical or software problem on the first device can prevent payment processing. If you use another device to submit your payment, you might be able to finish it successfully.
Updating Payment Information
Check that the credit card or payment details in your Peacock account are correct and valid. Also, check that the card number, security code, and expiration date you have on file are correct. Additionally, make sure you have enough money in your credit card or bank account to cover the subscription fee. While you check your payment details, if you find any errors or expired information, you'll need to log into your Peacock account online.
Delete App Cache
This list of device-based solutions is for Android devices. The PC, an iOS device, or a smart TV all follow the same principle.
Checking Payment Method
If your payment method is not working, you might be having trouble sending payment instructions to the bank.
Reach Out to Peacock TV Support
The final option is to get in contact with Peacock Support if all else fails. Whether the issue is on Peacock's or your end, their chat expert will assist with determining the root cause and provide you with a remedy.
Cause of Peacock Error Code PAS_41004
There are several causes for this Error Code PAS_41004 to happen. The main reasons are:
Wiki
Peacock is a streaming service from the USA run by Peacock TV LLC, which is part of the NBCUniversal Media Group. A limited amount of content is available in the grandfathered free ad-supported version of the service, while premium tiers offer access to WWE content, NBC Sports, and the Hallmark Channel. On April 15, 2020, Peacock Soft launched for Comcast Xfinity cable subscribers, starting with X1 and Xfinity Flex users. On July 15 of that year, the service was then made available nationally.
Three service tiers are available on Peacock: free, premium, and premium plus. The free tier only has a portion of Peacock's content, while the premium tiers are subscription-based and offer access to the whole library. Peacock released an app for the PlayStation 4 on July 20, 2020.
Peacock was made available on Roku on September 21 of that same year. EverPass Media and Peacock signed a multi-year agreement in August 2023 for the distribution of certain Peacock-exclusive sports programming to American businesses under the Peacock Sports Pass. Peacock reached 30 million paid subscribers as of October 2023.
