Peacock Not Working on Smart TV, How to Fix Peacock Not Working on Smart TV?
Updated Oct 31, 2023
Peacock
Peacock is an American over-the-top video streaming service owned and operated by © Peacock TV LLC, which is a subsidiary of NBCUniversal Television and Streaming. Named after the iconic NBC logo, the service made its debut on July 15, 2020. It has since become a significant player in the streaming industry, offering a diverse range of content, including television series, movies, news, and sports programming. The platform primarily showcases content from NBCUniversal studios, in addition to content from various third-party providers. Peacock offers different subscription tiers to cater to a wide audience.
At its inception, Peacock included a free, ad-supported version with limited content, allowing viewers to access a selection of titles without a subscription fee. The premium subscription tiers offer a more extensive content library, along with access to additional programming from NBC Sports, Hallmark Channel, and WWE, enhancing the overall streaming experience.
The service's growth has been remarkable, with a surge in paid subscribers. In December 2022, Peacock celebrated reaching the milestone of 20 million paid subscribers. By March 2023, it continued its upward trajectory, reaching 22 million paid subscribers. As of October 2023, Peacock marked a significant milestone by reaching an impressive 30 million paid subscribers, cementing its position as a popular choice among viewers for streaming a wide range of entertainment and sports content.
Peacock Not Working on Smart TV
If you're facing difficulties with Peacock not working on your smart TV, you might encounter a range of issues. These can include problems related to your internet connection, app compatibility, app version, and your smart TV's software updates. Ensure that your smart TV is properly connected to the internet, as a stable connection is vital for streaming services like Peacock. Confirm that your smart TV is compatible with the Peacock app, as not all smart TVs support all streaming platforms.
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How to Fix Peacock not Working on Smart TV?
Check Peacock Server:
To begin, check the status of the Peacock network server by visiting Downdetector or using this link. If there's a significant spike in reported outages, it's likely a confirmed Peacock issue, and you may need to wait for Peacock to resolve it.
Examine Your Internet Connection:
Ensure that your internet connection is stable. Check your internet speed and make sure it's consistent. Inspect all connections and cables to your router, ensuring that the router's lights indicate an active internet connection.
Clear App Cache:
Navigate to the Peacock app's settings and clear its cache. This process typically involves going to Settings, managing installed apps, selecting the Peacock app, and choosing the "Clear App Cache" option.
Log Out of Other Devices:
A single Peacock TV account can be used on up to six devices, but using all six at once can cause issues. Try to connect no more than three devices simultaneously. You can log out of other devices by going to your Account Page, selecting Devices, and then choosing Other Devices to remove the ones you wish to log out of.
Update the App:
Ensure that you have the latest version of the Peacock app installed on your smart TV. Outdated apps can lead to erratic behavior.
Remove Peacock App:
If updating the app doesn't resolve the issue, you can try uninstalling and then reinstalling the Peacock app. Go to the Apps menu on your smart TV and locate the Peacock app to uninstall it.
Reinstall the Peacock TV App:
If no updates are available, try reinstalling the Peacock TV app. Open the app, press and hold the app icon until the Uninstall/Remove option appears. Uninstall the app, restart your device, and then reinstall Peacock from the app store.
Restart Your Device:
Restart your smart TV, wait for it to return to the home screen, and then relaunch the Peacock app to see if it functions properly.
Verify Your Internet Connection:
Check your internet connection by visiting Fast.com and ensuring you have the required speed for streaming (2-5 Mbps). If needed, try switching from mobile data to Wi-Fi, restarting your router, or connecting your device using an ethernet cable for a more stable connection. Adjust the router's position for stronger Wi-Fi signals if necessary.
Why is Peacock Not Working on Smart TV?
Software Bug:
If the problem is due to a software bug, you should consider reinstalling the Peacock TV application on your device. This can often resolve software-related issues.
Server Outage:
A server outage on the Peacock TV platform can be a common cause of this error. To check if the issue is related to a server outage, verify the Peacock TV server status. If there is a server issue, you may need to wait until Peacock resolves it.
Cache & Data:
Failure to clear the cache and data of the Peacock TV application on your device can lead to problems. To address this, clear the application's cache and data from your device's settings.
Outdated Firmware:
Outdated firmware on your Samsung TV can also be a potential cause of the issue. Make sure to update your TV's firmware to the latest version to see if this resolves the problem.
Peacock Not Working on Smart TV- FAQs
Peacock is an American over-the-top video streaming service owned and operated by © Peacock TV LLC, which is a subsidiary of NBCUniversal Television and Streaming. It made its debut on July 15, 2020.
Peacock offers a diverse range of content, including television series, movies, news, and sports programming. It primarily features content from NBCUniversal studios, alongside content from various third-party providers.
Peacock offers various subscription tiers to cater to different audiences. It includes a free, ad-supported version with limited content and premium subscription tiers that provide access to a more extensive content library and additional programming from NBC Sports, Hallmark Channel, and WWE.
In March 2023, Peacock had reached 22 million paid subscribers.
If you're experiencing issues with Peacock not working on your smart TV, you should check your internet connection, ensure app compatibility, update the app version, and verify your TV's software updates. Additionally, you can follow troubleshooting steps specific to your TV model or contact Peacock support for assistance.