Peacock Subtitles Not Working, How to Fix Peacock Subtitles Not Working?
by Indraprakash
Updated Oct 26, 2023
Peacock Subtitles Not Working
Many Sony X90J users in the USA and others have been facing issues with subtitles not working for new movies under the "New Movies from Theaters" section on the Peacock streaming platform. This problem has been persisting for several months, and despite contacting Peacock support and checking their TV settings, the issue remains unresolved. Interestingly, subtitles work perfectly when watching on a web browser, which adds to the mystery.
Users have noticed that this problem specifically affects newer movies while subtitles function correctly for older catalog movies, TV shows, and live events. It's a frustrating situation for those who rely on subtitles to enjoy their content, and they hope for a solution to this technical glitch.
Stay well-informed with Fresherslive, where we present the latest news and trending topics in a simplified and accessible manner. Our user-friendly approach ensures that information is within reach for everyone.
Why is Peacock Subtitles Not Working?
Peacock TV, a popular streaming platform, has left some viewers scratching their heads due to subtitles not working as expected. This issue can be quite frustrating, especially when trying to enjoy your favorite shows or movies. But fear not, as we delve into the reasons behind this problem and provide some insight into what might be causing it.
Network or Internet Issues
One common culprit for the disappearing subtitles on Peacock is unstable network connections. If your internet is not running smoothly, it can disrupt the delivery of subtitles, resulting in their absence. To tackle this, ensure your network is stable and consider resetting your router or switching to a different network.
Device Compatibility
Certain devices may encounter compatibility issues that prevent subtitles from displaying correctly. It's crucial to make sure that the device you're using to access Peacock TV is fully compatible with the platform.
Outdated App or Firmware
Outdated Peacock apps or device firmware can lead to various issues, including problems with subtitles. To avoid this, it's a good practice to keep your Peacock app and device firmware up to date. Updates often include bug fixes and enhancements that can resolve such issues.
Incorrect Settings
Sometimes, the root cause of the elusive subtitles might be misconfigured settings on your device or within the Peacock app. Take a moment to double-check that subtitles or closed captioning are enabled and set to your preferred language.
How to Fix Peacock Subtitles Not Working?
Now that we've uncovered some potential reasons for the subtitle glitch, let's explore practical steps to resolve the issue and get those missing subtitles back on your Peacock TV experience.
Check Your Network Connection
Ensure your internet connection is stable and performing optimally. If needed, reset your router or try connecting to a different network to improve the delivery of subtitles.
Update Your Peacock App and Device Firmware
Regularly update your Peacock app and device firmware to benefit from bug fixes and feature enhancements that could resolve the subtitles issue.
Verify Peacock Subtitle Settings
Within the Peacock app or your device's settings, double-check that subtitles or closed captioning are enabled and set to your preferred language.
Clear Peacock App Cache and Data
Clearing the cache and data of the Peacock app can help eliminate any corrupted files that may be interfering with subtitle functionality.
Uninstall and Reinstall the Peacock App
A fresh installation of the Peacock app can sometimes work wonders in restoring the proper functioning of subtitles. Try uninstalling and then reinstalling the app.
Contact Peacock Customer Support
If your efforts to revive the Peacock subtitles remain unsuccessful, don't lose hope. Peacock provides customer support to assist you in your hour of need. Contact their dedicated support team through their website or app for personalized troubleshooting guidance.
By following these steps, you can overcome the issue of subtitles not working on Peacock and enjoy your favorite content with ease. Remember to keep your app and devices up to date and ensure that your settings are correctly configured to prevent similar problems in the future. Subtitles are essential for a better viewing experience, and Peacock TV aims to make managing them as straightforward as possible.
Peacock
Peacock is a streaming service like Netflix or Disney+, and it's owned by a company called NBCUniversal, which is part of Comcast. It's named after the peacock logo of NBC, the TV network. This service started on July 15, 2020. Peacock offers a lot of different shows and movies. Most of them come from NBCUniversal studios, which is the company that makes them. But they also have stuff from other companies. You can watch TV series, movies, news, and even sports on Peacock.
There are two main types of Peacock. One is free, but it has ads, and you can't watch everything. The other one is a paid version, which gives you access to more shows and movies. If you go for the paid version, you can also watch things from NBC Sports, the Hallmark Channel, and WWE.
Peacock Subtitles Not Working - FAQs
Common reasons include network issues, device compatibility, outdated apps or firmware, and incorrect settings.
Troubleshoot by checking your network connection, updating apps and firmware, verifying subtitle settings, clearing app cache and data, or contacting Peacock customer support.
No, subtitles display spoken language, while closed captioning provides detailed audio descriptions for the hearing impaired.
Ensure your device's accessibility settings are enabled and contact Peacock's customer service if needed.
Yes, Peacock TV provides subtitle options across various devices, with similar controls to manage them.