PS5 Restore Licenses Not Working, How To Fix Ps5 Restore Licenses Not Working Error?
by Aishwarya R
Updated Feb 08, 2023
Play Station 5
PlayStation 5 (PS5) is the latest gaming console from Sony Interactive Entertainment, which was released in November 2020. It is the successor to the PlayStation 4 and is the fifth main installment in the PlayStation line of consoles.
The PS5 is built with an AMD Zen 2 CPU with 8 cores and a custom RDNA 2 GPU, delivering lightning-fast loading times and stunning visuals with ray tracing capabilities. It has 16GB of GDDR6 memory, an SSD storage solution, and supports up to 4K resolution at 120Hz refresh rate.
The DualSense wireless controller, which comes with the PS5, features haptic feedback and adaptive triggers, delivering a more immersive gaming experience. The controller also has a built-in microphone and a create button, allowing players to easily capture and share their gameplay.
In terms of games, the PS5 has a diverse library of exclusive titles, including "Demon's Souls," "Spider-Man: Miles Morales," "Ratchet & Clank: Rift Apart," "Returnal," and many more. It also supports backward compatibility with a large library of PlayStation 4 games, allowing players to enjoy their favorite games from the previous generation on the new console.
In terms of design, the PS5 has a unique futuristic look with a two-tone black and white color scheme, making it a stylish addition to any home entertainment setup. It is also larger and heavier compared to its predecessor, the PlayStation 4.
PS5 Restore Licenses Not Working
The "Restore Licenses" feature on the PlayStation 5 allows players to re-download games and DLC content that they have previously purchased and installed on the console. However, some users have reported that this feature is not working for them. There can be several reasons for this issue:
Network connectivity
If you're having trouble restoring licenses, it's important to check your network connection. Make sure that your PS5 is connected to a strong and stable Wi-Fi network or Ethernet connection.
Server maintenance
Sometimes, the PlayStation Network (PSN) servers may be undergoing maintenance, which can cause issues with the "Restore Licenses" feature. In this case, you'll need to wait until the maintenance is completed.
Account issues
If your PSN account is experiencing any issues, such as a suspension or a problem with your billing information, you may not be able to restore licenses. Check your PSN account to see if there are any notifications or alerts.
Corrupted data
In some cases, the data on your PS5 may be corrupted, which can cause problems with the "Restore Licenses" feature. Try initializing your PS5 and see if that resolves the issue.
If you have tried these troubleshooting steps and are still unable to restore licenses on your PS5, you may need to contact PlayStation Support for further assistance. They can help you diagnose and resolve the issue.
How To Fix PS5 Restore Licenses Not Working?
If you're having trouble restoring licenses on your PS5, here are some steps you can try to resolve the issue:
Check your network connection
Checking your network connection on the PlayStation 5 (PS5) is an important step when troubleshooting issues with the console, including the "Restore Licenses" feature. Here are the steps to check your network connection:
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Go to Settings: On the PS5 home screen, click on the Settings icon.
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Select Network: In the Settings menu, select the "Network" option.
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Check the Network Status: In the Network menu, you'll see information about your network connection, including the type of connection you're using (Wi-Fi or Ethernet), the signal strength, and the IP address.
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Test your Internet connection: In the Network menu, select "Test Internet Connection." The PS5 will run a test to see if it can connect to the Internet. The test will also show your download and upload speeds, which can give you an idea of the strength of your connection.
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Restart your router: If your network connection is weak or unstable, restarting your router can sometimes resolve the issue. To do this, unplug the router from the power source, wait for 30 seconds, and then plug it back in.
If your network connection is still weak or unstable after following these steps, there may be an issue with your router or internet service provider. You may need to contact your ISP or router manufacturer for further assistance.
In conclusion, checking your network connection on the PS5 is an important step when troubleshooting issues with the "Restore Licenses" feature. By following these steps, you can verify that your network connection is stable and strong, which can help resolve the issue.
Restart the PS5
To restart the PlayStation 5 (PS5), follow these steps:
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Press and hold the power button: On the front of the PS5, press and hold the power button until you hear two beeps.
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Select "Restart PS5": Once you hear the two beeps, a power options menu will appear on the screen. From this menu, select "Restart PS5."
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Confirm the restart: You will be prompted to confirm the restart. Select "Yes" to proceed.
The PS5 will then restart and should be back to its normal state. Restarting the PS5 can sometimes resolve issues with the console, including problems with the "Restore Licenses" feature.
In conclusion, restarting the PS5 is a simple process that can resolve many issues with the console. By following these steps, you can easily restart your PS5 and get it back to its normal state.
Check for PSN server maintenance
To check for PlayStation Network (PSN) server maintenance and fix any related issues, you can follow these steps:
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Visit the official PlayStation website: Go to the official PlayStation webpage and check the status page for any notifications about PSN servers maintenance.
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Check PlayStation social media accounts: You can also check the official PlayStation social media accounts, such as Twitter and Facebook, for any updates about PSN server maintenance.
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Wait for the maintenance to be completed: If the PSN servers are undergoing maintenance, there is not much you can do except wait for the maintenance to be completed. During this time, some features, including the "Restore Licenses" feature, may not be available.
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Restart the PS5: After the maintenance is completed, restart your PS5 and try to restore your licenses again.
checking for PSN server maintenance is an important step when troubleshooting issues with the "Restore Licenses" feature on the PlayStation 5 (PS5). By visiting the official PlayStation website and checking their social media accounts, you can find out if the PSN servers are undergoing maintenance and take the appropriate steps to resolve the issue.
Verify your PSN account information
To verify your PlayStation Network (PSN) account information on the PlayStation 5 (PS5), you can follow these steps:
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Go to the Settings menu: On the PS5 home screen, click on the Settings icon.
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Select "Account Management": In the Settings menu, select "Account Management."
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Choose "Account Information": In the Account Management menu, select "Account Information."
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Review your account information: On the Account Information screen, you can review your PSN account details, including your online ID, sign-in ID (email address), country/region, and language.
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Update your account information: If any of your account information is incorrect, you can update it from this screen. Simply select the information you want to change, make the necessary changes, and select "Save."
It's important to keep your PSN account information up to date, as having accurate information can help ensure that the "Restore Licenses" feature works correctly.
verifying your PSN account information is a simple process that can help resolve issues with the "Restore Licenses" feature on the PS5. By following these steps, you can quickly review and update your PSN account information and ensure that everything is up-to-date.
Initialize the PS5
To initialize the PlayStation 5 (PS5), you will need to erase all data and settings on the console, and restore it to its original factory settings. This process will erase all saved data, installed games, and other content from the console. It's important to back up any important data before proceeding with the initialization process. Here's how to initialize the PS5:
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Go to Settings: On the PS5 home screen, click on the Settings icon.
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Select "System" and then "System Software": In the Settings menu, select "System" and then "System Software."
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Choose "System Software Update": In the System Software menu, select "System Software Update."
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Initialize the PS5: If a system software update is available, download and install it. After the update is installed, select "Initialization" and then "Initialize PS5."
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Confirm the initialization: You will be prompted to confirm the initialization process. Read the warning carefully, as it will erase all data and settings from the console. If you're sure you want to proceed, select "Initialize."
The PS5 will then restart and the initialization process will begin. This process may take several minutes to complete. After the initialization is complete, you will need to set up the PS5 as if it were a new console.
Initializing the PS5 is a process that will erase all data and settings from the console and restore it to its original factory settings. Before proceeding with the initialization, it's important to back up any important data. By following these steps, you can initialize your PS5 and restore it to its original factory settings.
PS5 Restore Licenses Not Working - FAQs
PlayStation 5 is the latest gaming console.
Sony Interactive Entertainment is the developer of PS5.
Sony and Foxconn is the manufacturer of PS5.
PS5 is the home video game console.
PS4 was released in 2019.