PSN Friends List Not Loading, How to Fix PSN Friends List Not Loading?

Play Station Network

PlayStation Network (PSN) is like an online club where you can do fun stuff on your PlayStation and other devices. It started in 2006 for PlayStation but later included phones, tablets, and TVs. You use it to make an account for your PlayStation and keep games and other cool things.

In 2022, there were more than 100 million users who use it every month. PSN has different services like a store where you can buy games (PlayStation Store), a special club for extra gaming and social stuff (PlayStation Plus), and music and TV services (PlayStation Music and PlayStation Vue). They used to have a service for playing games on the internet (PlayStation Now), but they joined it with PlayStation Plus in 2022. You can use PSN in 73 different places.

PSN Friends List Not Loading

If you're encountering issues with your PSN (PlayStation Network) friends list not loading, it can be a frustrating experience. This problem may prevent you from seeing your friends, sending or receiving friend requests, and joining or creating multiplayer sessions with your pals on the PlayStation platform.

To address this issue, you can try various troubleshooting steps such as checking your internet connection, restarting your PlayStation console, or verifying the status of the PlayStation Network itself.

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How to Fix PSN Friends List Not Loading?

Check For Maintenance:

• Sometimes, the friend's list might not load due to maintenance on the PS network servers.
• Visit Sony's maintenance status page to check if the servers are under maintenance.
• If services are marked as "up and running," the issue might be on your side. In such cases, wait for the maintenance to conclude.

Reboot Your PlayStation:

• If it's a software-related issue, you can try rebooting your PS4. Press the PS button, navigate to Power, and select Restart.
• Ensure that you are connected to your WiFi network.
• Open the friend's list after the restart to see if the issue is resolved.

Reconnect PS4 To The WiFi:

• Make sure your PS4 is connected to the internet by following these steps:
  1. Press the PS button and go to Settings.
  2. Choose Network and select Set Up Internet Connection.
  3. Select WiFi and choose Easy.
  4. Pick your WiFi network and enter the password.
• Verify that the console is connected to the internet and check the friend list again.

Update PlayStation Firmware:

• Regularly update the firmware to address software-related issues. Here's how:
  1. From the PS4 Home Screen, go to Settings.
  2. Choose System Software Update.
  3. When there's an update available, it will download automatically.
  4. Wait for the update to complete, and after the restart, check if the friend's list loads.

Re-Log From Your PS4 Account:

• Sometimes, issues with the connection between the PS servers and your account can disrupt social features.
• Log out and then back into your PS4 account:
  1. From the Home Screen, go to Settings.
  2. Choose Account Management.
  3. Highlight and select Sign Out.
  4. Log back into your PSN account and wait a moment before checking the friend's list.

Adjust The DNS Settings:

• Adjusting DNS settings can help improve your internet connection. Here's how:
  1. From the home screen, go to Settings.
  2. Choose Network and select Internet Connection Setup.
  3. Select Use WiFi and choose Custom.
  4. Make IP Address Automatic and DHCP Host Name Do Not Specify.
  5. Set DNS Settings to Manual and insert the following IPs:
     • Primary DNS: 8.8.8.8
     • Secondary DNS: 8.8.4.4
  6. Set MTU Settings to 1456 and Proxy server to Do Not Use.
• Check if the friend's list loads after adjusting the DNS settings.

Restart Network Device:

• Ensure that your internet connection is working. Test it by connecting another device to the network.
• Try connecting your PS4 directly to the router via an Ethernet cable to rule out WiFi issues.
• You can also create a hotspot from your smartphone and attempt to load the friend's list from a mobile network.

Report To Sony:

• If the issue persists and none of the above methods work, consider reaching out to Sony (PSN) customer service for assistance.
• Visit the official PlayStation customer service page for support related to Sony services and devices.

Why PSN Friends List Not Loading?

Server Maintenance:

• Sometimes, the PSN servers undergo maintenance, during which certain features, including the friends list, may be temporarily unavailable.

Software or Network Issues:

• Software-related problems or network issues on your end can hinder the friends list from loading.

Internet Connection:

• A poor or unstable internet connection can prevent the friends list from loading correctly.

Firmware Updates:

• Outdated firmware or system software on your PlayStation can cause issues. Updating it may help.

PSN Account Issues:

• Problems with your PSN account or its connection to the servers can disrupt social features, including the friends list.

DNS Settings:

• Incorrect DNS settings can affect internet connectivity and prevent the friends list from loading.

Network Device Issues:

• Problems with your router or network devices may impact your internet connection and the friends list.

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