Razer Synapse Not Opening: Why is Razer Synapse Not Opening? How to Fix Razer Synapse Not Opening?
by A Maria
Updated Jun 24, 2023
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Razer Synapse Not Opening
Razer Synapse is designed to seamlessly install and update itself when you connect a Razer device to your computer. Alternatively, you can visit the official Razer website to download the latest version of the software. However, like many PC applications, there might be instances where Razer Synapse may occasionally refuse to run without any obvious cause or explanation. Such occurrences, though frustrating, are not uncommon in the realm of computer applications.
Why is Razer Synapse Not Opening?
The issue of Razer Synapse not opening can be attributed to various factors within the Windows 10 operating system, which is a complex software environment that incorporates numerous running services and third-party applications. Given this complexity, it is not uncommon for things to occasionally go awry. When installing or modifying software, conflicts and errors can easily arise.
The Razer support forums have identified several common causes for Razer Synapse not opening, and we will guide you through troubleshooting these problems. Here are the primary reasons behind the Razer app failing to launch:
Firewall and Antivirus Conflict
Administrator Restrictions
Corrupted or Missing Synapse Files
Outdated Drivers and Windows 10 Files
Conflict with Razer Surround
How to Fix Razer Synapse Not Opening?
Fix 1: Disable Razer Surround
Razer Surround is software that enhances audio quality by providing 3D 7.1 surround sound on headphones. However, it can sometimes interfere with Razer Synapse and prevent it from functioning properly. To resolve this issue, you can uninstall or disable Razer Surround using the following steps:
Search for "Control Panel" in the Windows search bar.
Under "Programs," click on "Uninstall a program."
Scroll down to find "Razer Surround," right-click on it, and select "Uninstall."
Restart your PC to complete the process.
Fix 2: Allow Razer Through Windows Defender Firewall
Third-party firewalls and antivirus software can interfere with the normal functioning of Windows applications, including Razer Synapse. You can resolve this issue by configuring your firewall or antivirus software to allow Razer Synapse. If you are using Windows Defender Firewall, follow these steps:
Search for "Windows Defender Firewall" in the taskbar.
Click on "Allow an app or feature through Windows Defender Firewall."
Scroll down to find "Razer Synapse" in the list.
Make sure both checkboxes next to Razer Synapse are ticked, and click on "Change settings."
If Razer Synapse is not listed, click on "Allow another app" and navigate to the Razer directory.
Confirm the changes.
Fix 3: Close Background Processes
Having multiple third-party apps and unnecessary processes running in the background can slow down your PC and hinder the opening of Razer Synapse. It is recommended to close all background processes, including any Razer processes, and restart fresh. Here's how:
Press Ctrl+Shift+Esc to open the Task Manager.
Scroll down to the "Background processes" section.
Right-click on any unwanted processes and select "End task."
Type "msconfig" in the Windows search bar and select the "Services" tab.
Check the "Hide all Microsoft services" checkbox, then click on "Disable all."
Restart your PC.
Fix 4: Clear Temporary Files
Temporary files created by Razer Synapse can sometimes cause conflicts within the software, especially if they were not properly deleted due to a PC crash or unexpected reset. You can delete these temporary files by following these steps:
Type "Run" into the Windows search bar and click on the "Run" dialog.
Type "%temp%" and click "OK."
A folder will open, press Ctrl+A to select all files, and press "Delete." Then restart your PC.
Fix 5: Delete and Reinstall Razer Drivers
Driver problems at the hardware level can prevent Razer Synapse from opening. To resolve this, you can uninstall and reinstall the drivers for your Razer devices. Windows 10 usually handles this process automatically when you connect the Razer hardware. Follow these steps:
Type "Device Manager" into the Windows search bar.
Expand the sections related to Razer devices, such as Mice, Keyboards, and Human Interface Devices.
Right-click on any Razer device and choose "Uninstall."
Confirm any dialog boxes.
Unplug your Razer devices from the PC and restart.
On startup, plug in your Razer devices, and Windows will automatically install the correct drivers.
Fix 6: Install Microsoft.NET
Fix 7: Reinstall Razer Synapse
If all else fails, you can perform a clean installation of Razer Synapse by uninstalling the existing software and downloading the latest version from the Razer website. Follow these steps:
Type "Add or Remove Programs" into the Windows search bar.
Scroll down the list and find "Razer Synapse."
Click on "Uninstall" and confirm the process.
Restart your PC.
Visit the Razer website and download the latest version of Razer Synapse.
Run the setup file and follow the installation instructions.
Fix 8: Disable Windows Core Isolation
Windows Core Isolation is a security feature that may interfere with the opening of Razer Synapse 2 and above. Disabling this feature can resolve the issue. Here's how:
Select "Device security."
Click on "Core isolation details."
Disable "Memory Integrity."
Razer Synapse Not Opening - FAQs
The issue of Razer Synapse not opening can be caused by various factors within the Windows 10 operating system. These factors include conflicts with firewall or antivirus software, insufficient administrative privileges, corrupted or missing Synapse files, outdated drivers or Windows 10 files, and conflicts with other Razer software such as Razer Surround.
There are several troubleshooting steps you can take to fix the issue of Razer Synapse not opening. These include disabling Razer Surround, allowing Razer through Windows Defender Firewall, closing background processes, clearing temporary files, deleting and reinstalling Razer drivers, installing Microsoft.NET framework, performing a clean reinstallation of Razer Synapse, and disabling Windows Core Isolation.
To disable Razer Surround, you can follow these steps: Search for "Control Panel" in the Windows search bar, Under "Programs," click on "Uninstall a program.", Scroll down to find "Razer Surround," right-click on it, and select "Uninstall." and Restart your PC to complete the process.
To allow Razer Synapse through Windows Defender Firewall, you can follow these steps: Search for "Windows Defender Firewall" in the taskbar, Click on "Allow an app or feature through Windows Defender Firewall.", Scroll down to find "Razer Synapse" in the list, Make sure both checkboxes next to Razer Synapse are ticked, and click on "Change settings.", If Razer Synapse is not listed, click on "Allow another app" and navigate to the Razer director and Confirm the changes.
To clear temporary files related to Razer Synapse, you can follow these steps: Type "Run" into the Windows search bar and click on the "Run" dialog, Type "%temp%" and click "OK., A folder will open; press Ctrl+A to select all files and press "Delete." and Then restart your PC.