Samsung Pass No Network Connection, How to Fix The Issue?
by T Santhosh
Updated Apr 21, 2023
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Samsung Pass No Network Connection
Samsung Pass is a password manager tool that is pre-installed on Samsung devices. However, like any other app, it can sometimes run into issues such as failing to load or displaying error messages like “Samsung Pass temporarily unavailable.”
If you encounter such problems with Samsung Pass, there are several simple troubleshooting steps you can take to fix it. One issue that some users have reported is receiving an error message when trying to open the Samsung Pass app, indicating a problem with internet settings.
If you are experiencing this issue, even though your internet connection seems fine, there are a few things you can try to resolve the problem. It's important to note that before resetting your device or clearing app data, you should make sure to back up any important data to prevent data loss. By following these simple steps, you can troubleshoot Samsung Pass and get it working properly again.
How to Fix Samsung Pass No Network Connection?
To resolve any issues with Samsung Pass not functioning, the primary step is to ensure that you have a stable internet connection as Samsung Pass exclusively operates when connected to the internet. Therefore, check if your cellular data or Wi-Fi connection is enabled. Along with checking the internet, you can also try implementing other solutions listed below.
Close all the Background Apps
Having multiple apps running in the background can adversely affect the performance of your device, leading to problems such as unresponsive apps or inability to open apps. Therefore, if you encounter issues with the Samsung Pass app, and you have multiple apps running in the background, it is advisable to close all background apps and attempt to reopen the Samsung Pass app.
Reboot Your Device
Restarting your device is a time-tested and effective solution for addressing common phone bugs. Rebooting your device clears its memory, eliminating minor bugs that may be causing certain features to malfunction. Therefore, if you are experiencing issues with Samsung Pass, rebooting your device might resolve the problem.
Run on Safe Mode
If Samsung Pass functions correctly in safe mode, it's likely that the issue is due to a recently downloaded app that needs to be removed.
Grant the Necessary Permission
For Samsung Pass to work correctly, it requires certain device permissions. If you have inadvertently skipped granting permission to access contacts, files, and media, the app may not function correctly. Therefore, it's essential to verify if you have provided Samsung Pass with the necessary permissions.
To grant permissions to Samsung Pass, follow these steps:
Re-enable the Samsung Pass
If you are experiencing temporary issues with Samsung Pass, disabling and then re-enabling the app after a few minutes may help to resolve the problem. To disable Samsung Pass, follow the steps outlined below:
Uninstall the Latest Updates
Even after updating the app, it's not always guaranteed that the bugs will be fixed. In fact, sometimes the new version may even be buggier than the previous one. Therefore, if Samsung Pass isn't functioning correctly after an update, you can uninstall the latest version and revert to the previous version.
To uninstall the latest version of Samsung Pass, follow these steps:
Clear the Data
If Samsung Pass isn't working on your device, another option you can try is clearing the app data. This will reset the app by removing all data related to it. However, note that clearing data will also delete all files stored in the Samsung Pass. Therefore, it's advisable to back up your data before proceeding with the steps below.
To backup your data, follow these steps:
- Open the Samsung Pass app.
- Click on the three dots.
- Click on "Settings."
- Hit "Account and Syncing."
- Toggle on "Sync with Samsung Cloud."
- Click on "Sync Now."
To clear the data, follow these steps:
- Open "Settings."
- Go to "Apps."
- Find "Samsung Pass" and click on it.
- Tap on "Storage."
- Tap on "Clear Data."
- Hit "OK" to confirm.
Update Samsung Pass App
To resolve any bugs causing issues with Samsung Pass, updating the app to the latest version is recommended. As the official app of Samsung, you should update it from the Galaxy Store, which is the official store of Samsung.
Here are the steps to update the app:
Update Your Device
Similar to updating the app, updating your device is crucial as well. It can enhance the device's performance and resolve any bugs or glitches causing the app to malfunction. Hence, if there's a new update available for your device, you should consider updating it.
To update your device:
Reset the Device
In case your Samsung Pass is still not working on your device, you can try resetting your device as another option. Resetting will clear all data, which can be effective if any of the data is causing issues with the app.
To reset your device, follow these steps:
Samsung Pass Fingerprint Not Working
The latest update has made improvements to the fingerprint recognition feature on Samsung devices. It is important to note that if you use a protective glass cover or thick screen protector, it may affect the fingerprint recognition rate. To avoid this, it is recommended that you use genuine protective film from Samsung. In addition, if you register new fingerprints, you need to register them for Samsung Pay or Samsung Pass as well.
To ensure the proper performance of the fingerprint recognition feature, you should be aware of some common conditions that may affect it. First, the touchscreen or the screen protector on the fingerprint recognition sensor area should not be scratched or damaged by any objects.
If the protective film or screen protector is dirty or scratched, it is best to replace it and register your fingerprint again for better recognition rate. Make sure that both the sensor area and your fingers are clean and dry. It is also important to note that the device may not recognize fingerprints if the screen protector or protective film is not properly attached or has air gaps or foreign substances.
If you bend your finger or use a fingertip, the device may also not recognize your fingerprints. To avoid this, press your fingertip so that it covers the wide surface of the fingerprint recognition area. If you remove the protective film or attach a new one, it is recommended that you re-register a new fingerprint.
Additionally, the device may not recognize fingerprints from fingers that are too dry. In such cases, you should properly moisturize your fingers using hand cream before trying again. Samsung is dedicated to enhancing fingerprint recognition technology and encourages users to keep their software and apps up to date with the latest versions.
Samsung
Samsung is a multinational conglomerate based in South Korea, known for its diverse range of businesses and products. It is made up of several affiliated companies operating under the Samsung brand, and is the largest chaebol (business conglomerate) in South Korea.
Founded in 1938 by Lee Byung-chul as a trading company, Samsung initially ventured into various industries such as food processing, textiles, insurance, securities, and retail. In the late 1960s, Samsung expanded into the electronics industry and later, into the construction and shipbuilding industries, which drove its growth.
Following Lee's death in 1987, Samsung was divided into five business groups, including Samsung Group, Shinsegae Group, CJ Group and Hansol Group, and JoongAng Group. Samsung's notable affiliates include Samsung Electronics, the world's largest information technology company, consumer electronics maker, and chipmaker, Samsung Heavy Industries, the world's second-largest shipbuilder, and Samsung Engineering and Samsung C&T Corporation, respectively the world's 13th and 36th largest construction companies. As of 2020, Samsung has the eighth-highest global brand value.
Samsung Pass No Network Connection - FAQs
Samsung Pass is a password manager tool that allows users to securely store and manage their login credentials for various websites and apps. It works by using biometric authentication, such as fingerprint or iris recognition, to verify the user's identity and autofill login details.
Samsung Pass is a free app that comes pre-installed on most Samsung devices. However, some features, such as autofill for apps, may require a subscription to Samsung's paid services.
No, Samsung Pass is only available on Samsung devices, and it is not currently supported on non-Samsung devices or platforms.
If you are experiencing issues with Samsung Pass, such as login failures or app crashes, you can try troubleshooting by clearing the app cache, updating the app to the latest version, or resetting the device to its factory settings. If these solutions do not work, you may need to contact Samsung support for further assistance.
Samsung Pass uses advanced encryption and biometric authentication to ensure the security of user data. However, as with any app or service that involves personal information, there is always a risk of data breaches or hacking attempts. It is important to regularly update the app and device software, use strong passwords, and enable two-factor authentication to maximize the security of your personal data.