Spotify Error PS5, How to Fix Spotify Not Working on PS5?

Discover the reasons behind Spotify not working on PS5, including server problems, poor connection, and software issues, affecting music playback and prompting error messages.

by Mathelene

Updated Aug 07, 2023

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Spotify Error PS5, How to Fix Spotify Not Working on PS5?
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Spotify Error PS5

The Spotify Error on PS5 is a common issue preventing users from playing music or podcasts on the Spotify app. This problem arises due to server glitches, poor connectivity, or software bugs. Resolving it involves ensuring a stable internet connection, restarting both the Spotify app and PS5 console, updating the system, resetting network settings, reinstalling Spotify, and seeking help from Spotify support.

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By addressing these factors, users can eliminate the PS5 Spotify error and enjoy uninterrupted music streaming on their consoles.

Causes of Spotify not working on PS5

Spotify not working on PS5 can result from various factors, leading to issues such as cryptic error codes or error messages like "Can't play the current song," "No available devices found," or "Spotify is unavailable." Understanding these causes can help identify the root of the problem:

  • Spotify Server Problem: At times, the Spotify server can experience downtime or technical glitches, causing difficulties in loading content. Users might encounter error messages due to server-related issues, necessitating patience until Spotify resolves these problems.
  • Poor Connection: A weak or unstable internet connection between the PS5 and Spotify's servers can hinder audio playback. Interference from other devices, network congestion, or physical obstructions might contribute to this problem.
  • Software Issues: Bugs within the Spotify app or outdated system software on the PS5 can prevent proper functionality. Inadequate installation of the app or compatibility issues could lead to error messages or failure to play music.

How to fix Spotify not working on PS5?

If you're encountering issues with Spotify not working on your PS5, you can follow these detailed steps to troubleshoot and fix the problem:

Ensure a Stable Internet Connection

Check your internet connection for stability. Place your PS5 closer to the router with minimal obstructions to improve signal strength.

Restart Spotify and PS5: 

a. Close the Spotify app: On the PS5 home screen, navigate to the 'Media' tab, locate Spotify, press the 'Options' button on your controller, and choose 'Close App.'

b. Restart PS5: Press the PS5 logo button on the controller, select the Power icon, and choose 'Restart PS5.'

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Update Your PS5

a. Navigate to PS5 Settings.

b. Select 'System,' then 'System Software.'

c. Choose 'System Software Update' and install any available updates.

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Reset Network Settings:

a. Access PS5 Settings.

b. Click on 'System,' then 'System Software.'

c. Choose 'Reset Options' and select 'Restore Default Settings.' Enter the restriction passcode if prompted.

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Reinstall Spotify:

a. Go to PS5 Settings.

b. Click on 'Storage,' then 'System Storage.'

c. Choose 'Applications' and select 'Spotify' to uninstall.

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d. Reinstall Spotify from the PlayStation Store.

Seek Assistance from Spotify Support

If issues persist, contact Spotify support for personalized guidance and solutions.

Understand the Possible Reasons:

The problem could arise from server issues (wait for Spotify to fix), poor connection (ensure stability), or software glitches (update system, reinstall Spotify).

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Spotify

Spotify, a Swedish audio streaming and media services provider established in 2006 by Daniel Ek and Martin Lorentzon, has grown into one of the largest music streaming platforms. With more than 551 million monthly active users and over 220 million paying subscribers as of June 2023, it offers a vast library of copyrighted music and podcasts from various sources.

While it provides free basic features with ads, premium subscriptions unlock additional benefits like offline listening and ad-free experience. Available in 184 markets, Spotify caters to a global audience, particularly in Europe and the US. Its compatibility spans various devices and platforms, granting access to a wide range of users. Notably, Spotify's revenue-sharing model compensates artists based on the proportion of streams, distinguishing it from traditional sales.



Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

Spotify Error PS5 - FAQs

1. Why is Spotify not working on my PS5?  

Spotify may not work on your PS5 due to various reasons, including server issues, poor internet connection, or software glitches.

2. What are some common error messages I might encounter?  

Common error messages include "Can't play the current song," "No available devices found," or "Spotify is unavailable."

3.  How can I fix the poor connection issue?  

Ensure a stable internet connection by placing your PS5 closer to the router and minimizing obstructions.

4. How do I restart the Spotify app and PS5?  

To restart the app, close Spotify through the 'Media' tab, and to restart PS5, press the PS5 logo button, select Power icon, and choose 'Restart PS5.'

5. How do I update my PS5 system?  

Navigate to PS5 Settings > System > System Software > System Software Update to check for and install updates.

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