Top 10 Best Internet Providers Australia: Power of Connectivity
by B Kishwar
Updated May 16, 2023
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Best Internet Providers Australia
In Australia, there are several internet service providers (ISPs) that offer a wide range of internet plans to suit different needs. These ISPs provide various options for internet connections, such as broadband, NBN, and mobile broadband, among others.
Finding the best internet provider in Australia can be a daunting task as there are numerous factors to consider, including speed, reliability, customer service, and affordability. To make an informed decision, it is essential to research the different ISPs, their plans, and customer reviews.
Some of the most popular internet providers in Australia include Telstra, Optus, TPG, iiNet, and Dodo. These ISPs offer various plans with different data allowances, speeds, and contract lengths. Additionally, some ISPs provide bundled services, including home phone and television, to offer more value for money.
When selecting an internet provider, it is crucial to consider the type of internet connection available in your area. For instance, NBN coverage may vary, and some ISPs may not provide services in some regions. It is also essential to consider the internet speed required for your needs, whether it be for streaming, gaming, or work purposes.
Selecting the best internet provider in Australia requires careful consideration of several factors. With the right research and knowledge, you can find an ISP that offers reliable, fast, and affordable internet plans to suit your needs.
Top 10 Internet Providers Australia
When it comes to internet providers in Australia, there is a wide array of options available. These providers offer various plans and services to cater to different needs and preferences. In this article, we will explore the top 10 internet providers in Australia, considering factors such as speed, reliability, customer service, and affordability. Whether you're looking for fast speeds for streaming, a reliable connection for work, or a cost-effective plan, this list will help you make an informed decision about the best internet provider for your requirements.
1
Dodo
2001
2
Tangerine
2013
3
Flip
2010
4
TPG
1986
5
Belong
2013
6
Aussie Broadband
2008
7
Optus
1981
8
iiNet
1993
9
More
NA
10
iPrimus
1997
S. No
Internet Providers Australia
Founding Year
1. Dodo (2001)
Dodo is an Australian internet service provider that was founded in 2001. Initially starting as a telecommunications company, Dodo quickly expanded its services to include internet plans, mobile phone services, and energy services. Dodo offers a range of internet plans including NBN, broadband, and mobile broadband.
Dodo is known for its competitive pricing and value-for-money plans. They provide different data allowances and speed options to suit various customer needs. Dodo also offers bundled services, combining internet, home phone, and television, allowing customers to streamline their communication and entertainment needs.
In terms of customer service, Dodo has a dedicated support team available via phone and online chat to assist with any inquiries or technical issues. However, customer reviews on Dodo's service have been mixed, with some praising the affordability and reliability of their plans while others have reported issues with customer support and network stability.
2. Tangerine (2013)
Tangerine is a relatively newer player in the Australian internet market, having been founded in 2013. Despite its relatively short time in operation, Tangerine has gained popularity for its affordable and flexible internet plans. They primarily focus on providing NBN plans to customers across Australia.
Tangerine offers a range of NBN plans with different speed tiers to suit varying needs. They have a reputation for providing consistent and reliable speeds, making them a favorable choice for customers who prioritize fast and stable internet connections. Tangerine also stands out for its no-lock-in contract policy, giving customers the flexibility to switch or cancel plans without any penalty.
Customer service is a priority for Tangerine, and they have received positive feedback for their responsive and helpful support team. Their online customer portal allows users to manage their accounts and access technical support easily. However, it is important to note that Tangerine's services are primarily focused on NBN and may not be available in all areas.
3. Flip (2010)
Flip is an internet service provider that was established in New Zealand in 2010 and expanded its services to Australia shortly after. Flip aims to provide simple, affordable, and transparent internet plans to its customers. They offer NBN and broadband plans, targeting both residential and business users.
Flip's internet plans are known for their competitive pricing and unlimited data options. They provide different speed tiers to accommodate various needs, whether it be for basic web browsing or demanding tasks such as gaming or streaming. Flip also offers optional home phone services and allows customers to bundle their internet and phone plans for convenience.
In terms of customer service, Flip has a dedicated support team available via phone and email. While their customer service has received positive feedback, there have been occasional reports of delays in response times during peak periods. Flip's services are available in select areas, so it is important to check their coverage before considering their plans.
4. TPG (1986)
TPG is one of the leading internet service providers in Australia, known for its extensive network infrastructure and affordable plans. The company was established in 1986 and has since grown to become a prominent player in the telecommunications industry. TPG offers a range of internet services, including NBN and ADSL broadband, mobile broadband, and home phone services.
One of TPG's key strengths is its commitment to providing competitive pricing. The company offers budget-friendly plans without compromising on quality and reliability. TPG's broadband plans often come with generous data allowances and fast speeds, making them suitable for various online activities such as streaming, gaming, and browsing.
TPG is also known for its customer service, offering 24/7 support and assistance to its customers. The company has a user-friendly website that provides detailed information about its plans, coverage, and network status. TPG's customer support team is readily available to address any technical issues or queries that customers may have.
5. Belong (2013)
Belong is a relatively newer player in the Australian internet market, having been established in 2013. Despite its relatively short time in operation, Belong has gained recognition for its simple and transparent approach to Internet services. The company focuses on providing NBN broadband plans with no-contract options, aiming to deliver hassle-free and flexible connectivity to its customers.
Belong offers a range of affordable plans with different data allowances and speeds, allowing customers to choose a plan that best suits their needs. The company emphasizes simplicity by providing easy-to-understand plans and a straightforward sign-up process. Belong also offers the convenience of self-service options through its user-friendly online platform, where customers can manage their accounts, track data usage, and troubleshoot any issues.
Belong's commitment to customer satisfaction is evident in its responsive customer support team. The company aims to provide timely assistance and address customer concerns promptly. With its focus on simplicity, affordability, and customer-centric services, Belong has established itself as a popular choice for many Australian internet users.
6. Aussie Broadband (2008)
Aussie Broadband is an Australian-owned and operated internet service provider that has gained recognition for its exceptional customer service and commitment to reliability. Founded in 2008, the company has quickly grown to become a reputable player in the industry, offering a wide range of internet services, including NBN and ADSL broadband, mobile broadband, and business solutions.
Aussie Broadband prides itself on its commitment to maintaining a high level of customer satisfaction. The company has won several awards for its outstanding customer service, which includes providing local support and a dedicated team of experts who are readily available to assist customers with any queries or technical issues they may encounter.
In addition to its customer-centric approach, Aussie Broadband places a strong emphasis on network performance and reliability. The company invests in its network infrastructure to deliver fast and stable internet connections. Aussie Broadband offers a variety of plans tailored to different needs, including unlimited data options and high-speed plans suitable for demanding online activities such as streaming and gaming.
7. Optus (1981)
Optus is one of the leading internet service providers in Australia. Established in 1981, it has a long-standing presence in the telecommunications industry. Optus offers a wide range of internet plans, including NBN, broadband, and mobile broadband options. They provide both residential and business internet services.
Optus is known for its competitive pricing, with plans designed to cater to various budgets and usage requirements. They offer different speed tiers, allowing customers to choose the one that suits their needs, whether it's basic browsing or heavy streaming and gaming.
In terms of reliability, Optus boasts a robust network infrastructure, ensuring a stable internet connection for its customers. They also provide excellent customer service and technical support, assisting customers with any issues or inquiries they may have.
8. iiNet (1993)
iiNet is another prominent internet provider in Australia, with a history dating back to 1993. It offers a range of broadband and NBN plans tailored for both residential and business customers. iiNet prides itself on delivering high-speed internet connections and exceptional customer service.
With iiNet, customers can choose from various plans with different data allowances and speeds. They provide options for both unlimited data and capped plans to suit different usage requirements. Their NBN plans come in different speed tiers, ensuring customers can find a plan that matches their needs.
iiNet is renowned for its outstanding customer support, with a dedicated team available to assist customers with any technical issues or inquiries they may have. Their reliable network infrastructure ensures a consistent and stable internet connection for their users.
9. More (NA)
Part of the same company as the renowned internet provider Tangerine, More NBN presents itself as an attractive option for customers banking with CommBank who are seeking a straightforward plan with significant discounts.
If you happen to be a CommBank customer, More NBN offers exceptional value with substantial discounts for a period of 12 months. This makes their NBN plans highly cost-effective and appealing. However, if you don't have a CommBank account, it's worth noting that the plans are of average value, and you may be able to find better options elsewhere.
More NBN might be the right choice for you in the following scenarios:
- If you hold a CommBank account, you can take advantage of a substantial discount, making More's NBN plans highly attractive in terms of value for money.
- If you're interested in trying out More NBN, they provide a refund within two weeks if you're dissatisfied with the service. This trial period ensures that you have the opportunity to evaluate the quality of their service without any financial risk.
- If you appreciate the convenience of live chat support, More offers access to this feature, allowing you to swiftly address any concerns or queries you may have.
- It's important to keep in mind that the discounted price is exclusively available to CommBank customers. Additionally, it's worth noting that More's modems are on the pricier side, costing $199. Consequently, it may be more cost-effective to bring your own compatible equipment if feasible.
10. iPrimus (1997)
iPrimus, established in 1997, is an established internet provider in Australia. They offer a range of broadband and NBN plans for residential and business customers. iPrimus focuses on delivering reliable and high-speed internet connections to its users.
Customers can choose from a variety of plans offered by iPrimus, including unlimited data options. Their plans cater to different usage needs, ensuring that customers have access to the right amount of data for their internet activities. They also provide NBN plans with varying speed tiers to accommodate different requirements.
iPrimus is known for its dedicated customer service and technical support. Their team is available to assist customers with any issues or queries they may have. With a strong emphasis on reliability and customer satisfaction, iPrimus strives to deliver a seamless internet experience for its users.
Which is the Best Internet Provider in Australia?
Dodo is a well-known internet service provider in Australia, offering a range of internet plans to residential and business customers. While it's subjective to claim that Dodo is the absolute best internet provider in Australia, it certainly has its unique features and advantages that make it a popular choice among consumers.
One of the notable aspects of Dodo is its affordability. They offer competitive pricing on their internet plans, making them an attractive option for customers seeking cost-effective solutions. Dodo provides a variety of plans tailored to different usage requirements, allowing customers to choose the one that best suits their needs and budget.
Dodo offers various types of internet connections, including broadband and NBN options. They provide different speed tiers to accommodate different online activities, such as browsing, streaming, gaming, and more. Whether you require a basic plan for casual internet usage or a high-speed plan for bandwidth-intensive activities, Dodo has options available.
Another aspect that sets Dodo apart is their commitment to customer service. They aim to provide reliable support to their customers, assisting with any technical issues or inquiries they may have. Dodo's customer service team is available through various channels, including phone, email, and online chat, ensuring that customers can reach out for assistance whenever needed.
In terms of reliability, Dodo's network infrastructure is designed to deliver a stable internet connection. They strive to provide consistent speeds and minimize interruptions, allowing customers to enjoy a seamless online experience. However, it's important to note that network performance can vary depending on the location and individual circumstances.
Dodo also offers additional services and bundles, such as home phone and entertainment packages, to provide customers with a comprehensive solution for their communication and entertainment needs. These bundled offerings can provide convenience and potential cost savings for customers who prefer a consolidated package.
Ultimately, when determining the best internet provider in Australia, it's crucial to consider individual needs, preferences, and factors such as coverage, speed, reliability, and customer support. While Dodo offers competitive pricing and a range of services, it's recommended to research and compare multiple providers to find the one that aligns best with your specific requirements.
How to Choose the Best Internet Provider for Your Needs?
Choosing the best internet provider for your needs is an important decision that can significantly impact your online experience. With numerous options available, it's crucial to consider several factors to ensure you make an informed choice. Here is a guide to help you navigate the process:
Determine Your Internet Needs:
Assess your internet requirements based on your usage patterns. Consider factors such as the number of users, types of online activities (streaming, gaming, browsing, etc.), and the devices you'll be connecting. This will help you determine the required speed, data allowance, and type of connection that suits your needs.
Research Internet Providers in Your Area:
Identify the internet providers available in your location. Some providers may have limited coverage, so it's important to ensure they offer services in your area. Research their offerings, plans, and reputation. Look for reviews, ratings, and feedback from current or previous customers to gauge their reliability and customer satisfaction.
Compare Plans and Pricing:
Review the plans and pricing offered by different providers. Compare factors such as speed, data allowances, contract terms, and additional costs (modems, installation fees, etc.). Pay attention to any promotional deals or discounts that may be available. Look for transparent pricing structures and ensure there are no hidden fees or surprises
Check Network Performance and Reliability:
Investigate the network performance and reliability of potential providers. Look for information on their uptime, service stability, and any known issues or outages. Consider their infrastructure, technological capabilities, and investment in network upgrades. Reading customer reviews and experiences can provide insights into the quality of service they deliver
Evaluate Customer Support and Service:
Assess the customer support and service quality of the providers. Look for channels of communication (phone, chat, email) and their availability. Consider their response times, expertise, and ability to address technical issues effectively. Reliable and accessible customer support is essential, especially during outages or when encountering difficulties.
Consider Bundled Services and Extras:
Some providers offer bundled services, such as combining the internet with a home phone or television. Evaluate if such packages align with your needs and provide value for money. Additionally, check for any extras or additional features, like security software or cloud storage, which may be included in certain plans.
Seek Recommendations and Seek Assistance:
Ask friends, family, or colleagues about their experiences with different internet providers. Their recommendations and insights can be valuable in making a decision. Additionally, consult with knowledgeable individuals, such as technology experts or professionals, who can offer guidance based on your specific requirements.
Read and Understand the Terms and Conditions:
Before finalizing your choice, carefully read and understand the terms and conditions of the selected provider. Pay attention to contract lengths, early termination fees, data usage policies, and any limitations or restrictions. Ensure you have a clear understanding of the terms to avoid any surprises or potential issues down the line.
By considering these factors and conducting thorough research, you can make an informed decision when choosing the best internet provider for your needs. Remember that the "best" provider will ultimately depend on your specific requirements, preferences, and priorities.
Top 10 Internet Providers Australia - FAQs
To find the best internet provider, research different providers, compare their plans and pricing, consider your internet needs, and read customer reviews for insights into their reliability and customer service.
Factors to consider include internet speed, reliability, coverage in your area, customer support, pricing, data allowances, contract terms, and any bundled services or extras offered.
Consider your online activities and the number of users. Streaming HD videos, gaming, or working from home may require higher speeds, while basic browsing and email may need lower speeds.
Yes, you can switch providers, but check for any contractual obligations or early termination fees. Research customer experiences and consider trial periods or refund policies offered by providers.
Contact your chosen internet provider to initiate the setup process. They will guide you through any necessary steps, such as installing equipment or connecting your devices to the network.