What Happened To Samsung TV Plus On My TV? Why Did Samsung TV Plus Disappear on My TV?

Samsung TV users face confusion as Samsung TV Plus mysteriously vanishes, reports indicate unexpected removal without notice, leading to restart attempts, while Samsung acknowledges the issue with an ongoing update for resolution.

by Alaguvelan M

Updated Dec 21, 2023

What Happened To Samsung TV Plus On My TV? Why Did Samsung TV Plus Disappear on My TV?
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What Happened To Samsung TV Plus On My TV?

Samsung TV Plus, a free streaming service, has unexpectedly disappeared from many Samsung TVs, leaving users puzzled. Reports suggest that the app vanished without warning or permission, prompting users to restart or even factory reset their TVs, to no avail.

While the web version remains operational, the TV app's unexplained removal has sparked concerns. Samsung has acknowledged the issue, and users have been informed that an update is in progress, expected to take up to 48 hours for resolution.

The cause of the problem and the lack of prior notice from Samsung are still unclear, leaving users eagerly awaiting the app's return.

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Why Did Samsung TV Plus Disappear on My TV?

The disappearance of Samsung TV Plus on your TV can be frustrating, but there are several potential causes and solutions to explore.

  • Temporary outage: Like any online service, Samsung TV Plus can experience temporary disruptions. Check if Samsung has mentioned any outages on their official website or social media channels.
  • Software update: Samsung is currently updating the TV Plus app, and it might be temporarily unavailable during the process. This update typically takes 24-48 hours, so if you recently noticed the app missing, this could be the reason.
  • Regional availability: Samsung TV Plus isn't offered in all regions. Ensure it's officially available in your location by checking the list of supported regions on the Samsung website.
  • App removal: In rare cases, Samsung may remove TV Plus from specific TV models due to hardware limitations or licensing issues. While not common, checking your TV's specifications or contacting Samsung support for confirmation is recommended.
  • Technical issues: Technical glitches on your TV or internet connection can also prevent the app from functioning. Consider restarting your TV and router, checking your internet connection, and ensuring your TV firmware is up-to-date.
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What Happened To Samsung TV Plus On My TV - FAQs

1. Why has Samsung TV Plus disappeared from my TV?

Users report the app vanishing without warning, and Samsung is addressing the issue with an ongoing update.

2. Can I reinstall Samsung TV Plus after it disappears?

Despite attempts, restarting TVs or factory resets don't restore the app, as an update is currently being rolled out by Samsung.

3. Is the issue widespread among Samsung TV users?

Yes, numerous users are experiencing the problem, suggesting a widespread occurrence of the unexpected removal.

4. How long will it take for Samsung to fix the Samsung TV Plus issue?

Samsung suggests the update could take up to 48 hours to complete, causing confusion and frustration among users.

5. Are there alternative ways to access Samsung TV Plus during the downtime?

Galaxy device users can try using the smart view feature to mirror the Samsung TV Plus app to their TVs.