Disney Plus Error Code 73, How To Fix Error Code 73 Disney+ and Causes
by Suganya
Updated Sep 13, 2023
What Is Disney Plus Error Code 73?
The error code 73 on Disney Plus is an indication of a region-based error, meaning that you are attempting to access the service from a location where it is not available. This error code arises when the Disney Plus servers receive location data from your internet service provider (ISP) or phone's location services that reveals you are in an unsupported location. The issue typically arises when you are using a virtual private network (VPN) inside a supported country where Disney is not supported or when you are physically situated in an unsupported country.
Disney Plus, also written as Disney+, is a platform that streams all of Disney's content. Nevertheless, a lot of users are having difficulty accessing their preferred movies and TV shows, particularly in areas where Disney+ hasn't been launched yet. This article provides a solution to the Disney Plus error code 73, allowing you to enjoy your daily dose of everything Disney.
Cause Of Error Code 73 Disney Plus
Disney Plus error code 73 occurs when there is a discrepancy between your location and the regions where Disney Plus is accessible. When attempting to stream content on Disney Plus, the service checks your location first. If it detects that you're in an area where Disney Plus isn't available, it will send error code 73. This error is most commonly caused by using a VPN to mask your actual location and make it appear as though you're in a different area. Even if you're situated in a region where Disney Plus is accessible, you may see error code 73 if you're utilizing a VPN. This error can also occur if you're located in an unsupported country or if there are problems with your ISP or phone's location services, preventing Disney Plus from determining your location accurately.
How To Fix Disney Plus Error Code 73?
Follow these instructions, in order, to fix error code 73:
1. Turn off your VPN
Disney+ error code 73 commonly occurs when using a VPN connection, as the site attempts to identify connections established via VPN to protect region-locked content. If detected, the error screen will appear whenever you attempt to stream a video or movie. To resolve this issue, the easiest method is to temporarily disable your VPN if you're situated in a region where Disney+ is accessible. This should allow you to proceed with watching content on the site without any problems.
After successfully disabling your VPN, try to access the content on Disney+ to see if error code 73 returns.
2. Turn on location services
When viewing Disney Plus content on a smartphone, enabling your location services may be necessary to provide the required details for verification. The method for doing so can vary depending on your mobile device and can be accomplished in one of two ways.
Enable location services on iPhone
- Tap on the Settings icon.
- Scroll down and open the Privacy tab.
- Tap on Location Services.
- Tap on the Location Services toggle until it turns on/green. After completing this, you should be able to access your Disney+ content.
Enable location services on Android
- Tap on the Settings icon.
- Tap on Security & privacy, then tap Location access.
- Make sure that the Access my location toggle is set to On.
- After completing this, you should be able to access your Disney+ content on your Android phone.
4. Reset your Wi-Fi connection
Sometimes the trick to getting Disney+ working is simply reconnecting your network connection.
5. Temporarily disable your antivirus
Antivirus software can cause problems on computers by disrupting internet connections or impeding the functionality of apps and services. You can test whether your current antivirus software is the culprit behind the Disney+ error code 73 by temporarily disabling it. However, it's essential to note that this method is not recommended, as it poses a security risk to operate your computer without protection. Only proceed with caution if you're aware of the potential hazards and have a backup of your system to reverse any harm that may occur.
- Right-click on an empty space in your taskbar and choose Task Manager.
- If the Task Manager launched in compact mode, make sure to expand details by clicking on the “Mode details” button.
- Switch to the Start-up tab using the header menu located at the top of the window.
- Find your antivirus application from the list and select it by clicking on it once.
- Click on the Disable button now visible in the bottom-right of the window. This will disable the application from launching when you start your device.
- Restart your computer and try to access your Disney+ content.
7.Contact Disney+ Support
If none of the aforementioned solutions resolve the issue, you still have one option left: reach out to the appropriate support team for assistance.
What Is Disney Plus Error Code 73? - FAQs
Disney Plus Error Code 73 is a region-based error that indicates the service is not available in your current location. This error code appears when the Disney Plus servers detect that you are attempting to access the service from an unsupported location.
You may receive Disney Plus Error Code 73 if you are using a virtual private network (VPN) inside a supported country or if you are physically situated in an unsupported location.
To avoid getting Disney Plus Error Code 73, make sure you are using the service from a supported country and that your VPN is turned off. You can also check the list of supported countries on the Disney Plus website before subscribing to the service.