What is Disney Plus Error Code 9? How to Fix Disney Plus Error Code 9?
by Kavitha
Updated Mar 15, 2024
Errors in Disney Plus occur for various causes. For a huge streaming platform like Disney Plus, getting errors is not a big deal. Mostly these errors are easy to solve but some could need guidance from the help center.
As of now, the users have been facing an error of code 9 which is making users' accounts log out automatically. To know more about the issues and fixes scroll down through the article.
What is Disney Plus Error Code 9?
Users account has been logging out automatically of Disney Plus service. This error is caused due to incorrect payment details or payment processing issues. Getting error codes in Disney Plus and these kinds of OTT platforms is usual.
Generally, these error codes could be caused by various reasons, including network errors, payment failure, server issues, etc. Some of these issues could be sorted out in simple steps but for some, you may request technical support from the customer care side.
Cause of Disney Plus Error Code 9
Due to the error of code 9 in Disney Plus, the user's accounts were automatically logged out of the Disney Plus service. Again to enjoy the service the user must log in. To re-join the service the user must provide proper payment details. If the user is using a credit card for the payment, then the payment details should be accurate.
How to Fix Disney Plus Error Code 9?
To fix Disney Plus Error Code 9, try these steps:
Check your payment info to make sure it's clear
Restart the Disney Plus app
Properly close the app
Try updating your password
Make sure your internet connection is proper
Clear Disney Plus app cache files
Contact Disney Plus support if needed
The above-mentioned points are the main fixes. If in case, you find it difficult or don't know to log in kindly check out the below points;
For iOS/Android:
Download the latest version of the Disney Plus app
Click the MySpace button
Click the login bar
Enter your respective mobile number for OTP
Once you receive OTP, enter it in the bar
Now you are logged in
For desktop browser
Visit the hotstar.com
Click on My Space Button
Click on Login
Enter your mobile number for OTP
Enter the OTP
Now you are logged in
For Smart TV devices
Open the Disney plus Hotstar app on your Smart TV
Enter your mobile for OTP
Enter the OTP in the respective bar
Now you are logged in
What is Disney Plus Error Code 9? - FAQs
Error Code 9 can be caused by issues like incorrect payment details or problems with the app itself.
To fix Error Code 9, check your payment info, restart the app, update your password, ensure a stable internet connection, clear app cache, or contact Disney Plus support if needed.
The Error Code 9 in Disney Plus makes the user's accounts log out automatically.