What Is Gotv Clear Error Code E16, Cause Of Gotv Clear Error Code E16, How To Fix Gotv Clear Error Code E16?

What Is Gotv Clear Error Code E16 If you are a GOtv user, you may have experienced some errors that prevent you from accessing your favorite channels, despite having paid for your subscription. This article aims to provide guidance on how to clear error codes on GOtv. To get to know more on What Is Gotv Clear Error Code E16 do refer below.

by A Maria

Updated Feb 27, 2023

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What Is Gotv Clear Error Code E16, Cause Of Gotv Clear Error Code E16, How To Fix Gotv Clear Error Code E16?
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What Is Gotv Clear Error Code E16? 

If you are experiencing the E16/E30 error message on your decoder, it indicates that your decoder has been disconnected. Make sure that your decoder is turned on before you pay your subscription. To clear this error message, send an SMS with "reset" followed by your IUC number to 22688.

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The E30 error message is displayed when your decoder has been switched off or there was no signal available for a long period. If your subscription has been fully paid, ensure that your decoder is switched on and send an SMS with "reset" to 22688 to clear the error message displayed on your decoder.

Cause Of Gotv Clear Error Code E16

  • If you see the E16 error code on your GOtv or DStv screen, it means there is an issue with your account and not the decoder.
  • This error occurs when the satellite provider temporarily suspends transmission to your decoder.
  • To regain access to channels in your bouquet, you must clear the E16 error code on your GOtv or DStv.
  • The E16 error code typically indicates an internal or external issue with your GOtv account.
  • Clearing this error code will help you enjoy uninterrupted viewing of your favorite channels.

How To Fix Gotv Clear Error Code E16?

Here are some possible instructions for resolving the E16 error code on GOtv:

  • If you have internet access, go to the GOtv portal using this link. Enter your IUC number, select "GOTVE16" from the dropdown menu, and click "FIX ERROR" to resolve the issue.
  • To use the USSD Code method, dial *423# on your mobile phone and follow the prompts provided to clear the E16 error code on your GOtv.
  • Another option is to use the text message method. Create a new text message on your phone and type "RESET" followed by your decoder's IUC number. Send the message to 22688 to clear the E16 error code on your GOtv.


Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

What Is Gotv Clear Error Code E16 - FAQs

1. What is the GOtv clear error code E16?

The GOtv clear error code E16 is an error message that appears on your decoder when it has been disconnected. This typically occurs when your subscription payment has not been received by the provider. To clear the E16 error code, you need to ensure that your decoder is turned on before paying your subscription. Then, you can send an SMS with "reset" followed by your IUC number to 22688.

2. What is the GOtv clear error code E30?

The GOtv clear error code E30 is another error message that can appear on your decoder. It appears when your decoder has been switched off or when there is no signal available for an extended period. If your subscription has been fully paid, make sure your decoder is turned on and send an SMS with "reset" to 22688 to clear the error message on your decoder.

3. How do I fix the GOtv clear error code E16?

To fix the GOtv clear error code E16, you can follow these steps:

  1. Ensure that your decoder is turned on before paying your subscription.
  2. Send an SMS with "reset" followed by your IUC number to 22688 to clear the error message on your decoder.

If you have internet access, you can also go to the GOtv portal and follow the instructions to resolve the issue.

 

4. How do I fix the GOtv clear error code E30?

To fix the GOtv clear error code E30, you can follow these steps:

  1. Ensure that your decoder is turned on.
  2. If your subscription has been fully paid, send an SMS with "reset" to 22688 to clear the error message on your decoder.

If the issue persists, you may need to contact GOtv customer support for further assistance.

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