What is Netflix Error 5.8? How to Fix The Error?
by Fredrick
Updated Mar 22, 2023
What is Netflix?
Netflix is an American subscription-based streaming service that allows its users to watch a wide range of TV shows, movies, documentaries, and more on internet-connected devices. It was founded in 1997 as a DVD-by-mail service and began offering online streaming in 2007. Today, Netflix has over 200 million subscribers in more than 190 countries and offers a vast library of content, including original programming such as Stranger Things, The Crown, and Narcos. Users can access Netflix on a variety of devices, including smartphones, tablets, smart TVs, and gaming consoles, and can choose from various subscription plans depending on their preferences and viewing habits.
As mentioned earlier, Netflix was founded in 1997 as a DVD-by-mail service. At the time, users could sign up to receive DVDs of their favorite TV shows and movies by mail and keep them for as long as they wanted before returning them in a pre-paid envelope. In 2007, Netflix began offering online streaming of its content, which allowed users to watch TV shows and movies instantly on their computers. Since then, Netflix has expanded its reach and now offers a wide variety of content to its subscribers, including original programming.
What is Netflix Error 5.8?
Netflix error 5.8 is a common issue that users encounter while streaming their favorite movies or TV shows on the platform. This error is usually related to a problem with the device on which the Netflix app is running. The error message usually indicates that the device needs to be refreshed or restarted to resolve the issue.
When you encounter Netflix error 5.8, it can be frustrating as it interrupts your streaming experience. However, it is important to understand that this error is relatively easy to fix. The first step to resolving the issue is to identify the device that is causing the error. This can be done by checking the error message on the device screen, which should provide some information about the error.
Once you have identified the device that is causing the error, the next step is to refresh or restart it. Refreshing the device involves clearing the cache and data of the Netflix app, which can help to resolve any temporary issues that might be causing the error. To do this, you will need to go to the app settings on the device, select Netflix, and then clear the cache and data.
Cause of Netflix Error 5.8
Netflix error 5.8 is an error message that appears when streaming content on Netflix. It usually indicates a problem with the device on which the Netflix app is running and can be resolved by refreshing or restarting the device. If the issue persists, it may be caused by a problem with the internet connection, which can be resolved by checking the connection or resetting the router or modem. Outdated versions of the Netflix app can cause issues with streaming and may trigger error 5.8. To ensure that you have the latest version of the app, go to the app store on your device and check for updates. If an update is available, install it and then try streaming again.
Alternatively, you can also try restarting the device, which involves turning it off and then back on again. This can help to clear any temporary issues and restore the device to its normal operating state. Once you have refreshed or restarted the device, try opening the Netflix app again to see if the error has been resolved.
How to Fix Netflix Error 5.8?
If you encounter the Netflix error code 5.8 on your Android phone or tablet with the message "There is a problem playing the video. Please try again (5.8)," it is likely that the issue is related to a problem with your device. One of the most common solutions to this problem is to refresh your device by turning it off and then on again. Here are some detailed steps to follow:
Try Turning Off Your Device And Switch It On
- Turn off your Android device: To do this, press and hold the power button until the power menu appears. Then, tap on "Power off" or "Shut down" depending on the version of Android you have.
- Wait for a few seconds: Once your device has powered off, wait for a few seconds before turning it back on. This will allow your device to fully shut down and reset any temporary errors that may have been causing the Netflix error code 5.8.
- Turn your device back on: Press and hold the power button again until the device starts up. Depending on the device and Android version, you may need to swipe to unlock the screen or enter a PIN or password.
- Try Netflix again: Once your device has fully restarted, open the Netflix app and try playing a video again to see if the error code 5.8 has been resolved.
Try Turning Off Live Or Animated Wallpaper
If you are experiencing issues with streaming Netflix and have live or animated wallpaper enabled on your device, you may need to disable it to fix the problem. Here are the steps you can follow:
- Open your device's settings and tap on "Display."
- Tap on "Wallpaper."
- Choose any still or non-animated image, and then tap "Set Wallpaper."
- Next, tap on "Home screen and lock screen" to apply the new wallpaper to both screens.
- Finally, try streaming Netflix again to see if the issue has been resolved.
By changing your wallpaper to a still image, you may be able to prevent any conflicts or issues that may be interfering with the Netflix app's performance. If the issue persists, you may need to try other solutions such as restarting your device, clearing the app cache or data, or uninstalling and reinstalling the Netflix app.
If you still encounter the error code 5.8 after refreshing your device, try some of the other solutions suggested in this article. These may include checking your internet connection, updating the Netflix app or your device's operating system, and disabling any VPN or proxy settings. If none of these solutions work, you may need to contact Netflix support for further assistance.
What is Netflix Error 5.8 - FAQs
It usually means that a network connectivity issue is preventing your device from reaching Netflix.
It can mean either a connectivity issue or that data on the device needs refreshing. You'll need to take similar steps as above, like restarting your device and app, and checking Wi-Fi connections.
From the Home screen, select Settings. Swipe down until you find the Netflix app. Select Netflix. Slide the Reset switch to the On position.
It usually means that a network connectivity issue is preventing your device from reaching Netflix, or that there's a problem with the title itself.