What is Netflix Error Code 40104, How to Fix Netflix Error Code 40104?

Netflix, Inc. is a famous American media company that operates the over-the-top subscription video-on-demand service Netflix brand, which includes original films and TV series and many of them face Netflix error code 40104 and are interested to know what is Netflix error code 40104.

by Janani

Updated Mar 16, 2023

What is Netflix Error Code 40104, How to Fix Netflix Error Code 40104?
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Netflix

Netflix, Inc. is a famous media company based in Los Gatos, California. This American company was founded in 1997 by Reed Hastings and Marc Randolph in Scotts Valley, California. This company operates the over-the-top subscription video-on-demand service under the Netflix brand, which contains original movies and TV series acquired by the company as well as third-party content licensed from other distributors. Netflix is a member of the Motion Picture Association, having become the first streaming company to become a member.

What is Netflix Error Code 40104?

Netflix error code 40104 is an error that indicates a problem with your internet connection or the Netflix app itself. This error is commonly encountered by users who are trying to stream content on the Netflix app. Netflix Error Code 40104 is a common error message that appears when there's an issue with the information stored in your Netflix app's cache. This error message typically indicates that the device you're using to access Netflix has encountered an issue and is unable to complete the requested action. In most cases, this error occurs due to corrupted data or cache on your device or connectivity issues with your network. The error code 40104 is usually accompanied by a message that reads, "We're having trouble playing this title right now. Please try again later or select a different title."

Cause of Netflix Error Code 40104

Netflix Error Code 40104 typically occurs when there's an issue with the information stored on your device, specifically with the information stored in your Netflix app's cache.

Here are some potential causes and solutions for Error Code 40104:

  • Corrupted Data or Cache: Try clearing the cache and data of the Netflix app on your device. This should remove any corrupted data that may be causing the issue. You can do this by going to your device's settings, selecting "Apps & Notifications" or "Application Manager," finding the Netflix app, and then selecting "Clear cache" and "Clear data."
  • Network Connection Issues: If you're experiencing network connectivity issues, such as slow internet speed or a poor Wi-Fi signal, this can also cause Error Code 40104. Try resetting your Wi-Fi router or restarting your device and see if this resolves the issue.
  • Outdated Netflix App: If you're using an outdated version of the Netflix app, this can also cause Error Code 40104. Try updating your Netflix app to the latest version available in the app store.
  • Account Issues: Sometimes, issues with your Netflix account can also cause Error Code 40104. Try signing out of your Netflix account and then signing back in to see if this resolves the issue.

How to Fix Netflix Error Code 40104?

There are a few methods that could solve the Netflix error code 40104. Here are those that you could use to solve the Netflix error code 40104:

1) Restart your device

You might be using an iPhone or iPad. Then you may restart and check if the Netflix error code 40104 has gone.

  • First, tap and hold the side button and one of the volume buttons at the same time on your device. Hold that until the sliders appear.
  • Next, drag the top slider to turn your device completely off.
  • In case the sliders don't appear, tap and hold the Sleep/Wake button till the red slider appears.
  • After that, drag the slider.
  • Then, after 10 seconds, tap the Sleep/Wake button.
  • After your device switches on, try Netflix again.

2) Check your Network Connection

  • There are two choices: either the public network or the private network.

i) If you use a private network

  • Once, check if your connection is slower than our recommended speeds, and then contact your internet service provider if you need any help.
  • Check your connections, like cellular, mobile hotspots, or satellite networks, which may be too slow to use Netflix.

ii) If you use a public network

  • If you are in a public place and use Netflix, then check if Netflix is blocked. Because in some places, like a hotel, café, mall colleges, or schools, some video services will be blocked,

3) Uninstall and reinstall Netflix again.

  • Once installed, uninstall the Netflix app, which will remove any television shows and films downloaded on your device. Then, sign you out of your account.
  • From the home screen, click and hold the Netflix app.
  • Next, click Remove the app and tap Delete app. Then choose the "Delete option.
  • Now, open the App Store and then search for "Netflix."
  • After that, click Netflix, then click the cloud icon to obtain the app.
  • If prompted, type or enter your Apple ID and password. If you forgot your password, then go to the Apple support site to reset it.
  • After you have installed it, attempt Netflix again.
  • If you are not able to find the Netflix app in the App Store, then navigate to the Apple support site for help.

4) Contact Netflix Support Team

The Netflix support team is always there to help you with the problems that you cannot solve through the solutions that we have mentioned here.

Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

What is Netflix error code 40104 - FAQs

1. What is Netflix?    

Netflix, Inc. is an American media company based in Los Gatos, California.

2.  When was Netflix founded?

Netflix was founded on August 29, 1997.

3. Where is the headquarters of Netflix?  

Netflix is headquartered in Los Gatos, California, U.S.

4. How does Netflix function? . 

Netflix operates the over-the-top subscription video-on-demand service Netflix brand, which includes original films and television series commissioned or acquired by the company, and third-party content licensed from other distributors

5. Who are the founders of Netflix?   

Reed Hastings and Marc Randolph are the founders of Netflix.