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What is Roomba Error 14? Causes and Fixes

What is Roomba Error 14? Our guide provides simple steps and comprehensive details to help you understand what Roomba Error 14 is and how to address it.

by A Maria

Updated Apr 28, 2023

Fresherslive

What is Roomba Error 14?

If you see Error 14 or 1-4 displayed on your Roomba®, it indicates that the device cannot detect the bin that's been installed. To start troubleshooting, the first step is to check the bin contacts. Ensure that the bin has been installed correctly and if not, reinsert it properly. After that, use a clean, lightly dampened melamine foam, such as a Magic Eraser, to wipe the contacts on both the bin and the robot.

By doing so, any dirt or debris that may be interfering with the contacts can be removed, allowing the device to detect the bin and function properly. Following these steps can help you resolve Error 14 or 1-4 and allow your Roomba® to resume its cleaning tasks. It's important to note that if the above steps don't resolve the issue, it's possible that the bin or the Roomba itself may be faulty.

In this case, you may need to contact the Roomba® customer support team for further assistance. They may provide additional troubleshooting steps or suggest repair or replacement options. By working with customer support, you can get your Roomba® back to working order and continue to enjoy the convenience of a clean home.

Cause of Roomba Error 14

Certainly! Roomba error 14 is a common issue that can occur with Roomba robotic vacuums. This error is usually indicated by the Roomba emitting a series of beeps and flashing its "Clean" button. The error message itself typically reads "Error 14 - Roomba has no communication with the robot."

There are several potential causes of Roomba error 14. Here are some of the most common:

Dirty contacts

One of the most common causes of Roomba error 14 is dirty contacts. The contacts on the Roomba's charging station can become dirty or corroded over time, preventing the Roomba from establishing a solid connection with the charging station. This can lead to communication errors and other issues.

Charging station issues

Another possible cause of Roomba error 14 is a problem with the charging station itself. The charging station may be malfunctioning or not providing enough power to the Roomba, leading to communication errors and other issues.

Battery issues

Roomba error 14 can also be caused by battery issues. If the Roomba's battery is not charging properly, or if it is old and needs to be replaced, it may not be able to establish a reliable connection with the charging station.

Software issues

In some cases, Roomba error 14 can be caused by software issues. This may occur if the Roomba's firmware is out of date, or if there is a glitch in the system that is preventing the Roomba from communicating with the charging station.

How to Fix Roomba Error 14?

Clean the contacts: The first step in fixing Roomba error 14 is to clean the contacts on both the Roomba and the charging station. Use a soft, dry cloth to gently wipe the contacts and remove any debris or dirt that may be interfering with the connection.

Reset the Roomba

If cleaning the contacts doesn't work, try resetting the Roomba. To do this, press and hold the "Clean" button on the Roomba for at least 10 seconds until you hear a beep. Release the button and wait for the Roomba to reset.

Check the charging station

If the previous steps didn't work, check the charging station to see if it's the source of the problem. Make sure that the charging station is plugged in and that the power outlet is functioning properly. You may also want to try using a different outlet.

Replace the battery

If the battery is old or not holding a charge, it may be causing Roomba error 14. In this case, you can try replacing the battery. To do this, remove the battery from the Roomba and replace it with a new one.

Update the firmware

Sometimes Roomba error 14 can be caused by outdated firmware. To update the firmware, connect the Roomba to your Wi-Fi network and use the iRobot HOME app to check for updates.

Contact customer support

If none of the above steps work, contact Roomba customer support for further assistance. They may be able to diagnose the problem and provide a solution.

Roomba Error 14 Not Working

The error can usually be resolved by properly cleaning the Roomba, specifically the bin.
To start cleaning, flip the dust bin over and unscrew the screws located at the bottom of the bin (usually 4 to 6 screws).
Completely disassemble the bin unit and use a blow dryer on high to blow out any dust or debris near the fan area.
Use a Q-tip to clean the fan and clear out the vent at the back of the bin and the vacuum hole.
Before reassembling everything, move the fan in the bin to ensure that it rotates freely without any issues.
Once the cleaning is complete, reassemble the unit and try turning it on again. If the fan moves or rotates properly, the Roomba should work fine.

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What is Roomba Error 14 - FAQs

1. What does Error 14 or 1-4 mean on my Roomba®?

Error 14 or 1-4 means that your Roomba® is unable to detect the bin that's been installed.

2. How can I fix Error 14 or 1-4 on my Roomba®?

To troubleshoot this issue, you should start by checking the bin contacts. Ensure that the bin is correctly installed and use a clean, lightly dampened melamine foam, such as a Magic Eraser, to wipe the contacts on both the bin and the robot. This will remove any dirt or debris that may be interfering with the contacts and allow the device to detect the bin and function properly.

3. What should I do if cleaning the bin contacts doesn't resolve the issue?

If the issue persists after cleaning the bin contacts, it's possible that the bin or the Roomba® itself may be faulty. In this case, you may need to contact the Roomba® customer support team for further assistance.

4. How can I prevent Error 14 or 1-4 from occurring on my Roomba®?

To prevent Error 14 or 1-4 from occurring on your Roomba®, ensure that the bin is properly installed and clean the contacts regularly to prevent any dirt or debris buildup. Additionally, avoid using damaged or incompatible bins with your Roomba®.

What is Roomba Error 14? Causes and Fixes

What is Roomba Error 14?