What is Ticketmaster Error Code 5005? Cause of Ticketmaster Error Code 5005

What is Ticketmaster Error Code 5005 is a common question asked by individuals trying to purchase tickets on the Ticketmaster website, To know more about What is Ticketmaster Error Code 5005, its causes, and fixes, follow the article and get all the details.

by Ushapriyanga

Updated Mar 08, 2023

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What is Ticketmaster Error Code 5005? Cause of Ticketmaster Error Code 5005
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Ticketmaster 

Ticketmaster Entertainment, Inc. is an American company based in Beverly Hills, California, that sells and distributes tickets for events in many countries worldwide. It merged with Live Nation in 2010 and operates digitally or through its two main fulfillment centers located in Charleston, West Virginia, and Pharr, Texas. Ticketmaster's clients include venues, artists, and promoters who control their events and set ticket prices, while Ticketmaster sells the available tickets. However, Ticketmaster's fees have been subject to scrutiny from regulators, customers, and musicians, as they can constitute a significant portion of overall ticket costs.

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What is Ticketmaster Error Code 5005?  

When using the Ticketmaster App to pre-book and order tickets for concerts, events, and shows for delivery either at home or online via mobile devices, users may encounter an error code called 5005. This error code typically indicates a technical problem with the settings or issues with the payment options and details. It is commonly experienced while attempting to enter payment details or processing payments for purchasing tickets on the Ticketmaster platform.The U.S. Department of Justice has investigated the company for retaliation against venues that violated its 2010 consent decree from the Live Nation merger. The decree was extended an additional five years from 2020 to 2025. Following criticism of the company's handling of the pre-sale of Taylor Swift's The Eras Tour in November 2022, the Department of Justice launched a formal investigation into Live Nation Entertainment on the grounds of monopoly, antitrust law, and violations of consumer rights. In January 2023, the U.S. Senate Judiciary Committee held a hearing to examine the merger.

Cause of Ticketmaster Error code 5005

  • You have poor internet connection.
  • The card you are using is not recognized by platform.
  • You have logged in through many devices 
  • Your card information is not updated 
  • Your browser is not updated.
  • The TicketMaster server is down.

How to fix Ticketmaster Error Code 5005?  

Change Your Card

  • Changing your card is the simplest and easiest solution for fixing the Ticketmaster error code 5005.
  • Go to the payment details and change your card details, or try using a different card to resolve the issue.
  • Many customers have resolved the error by changing their payment options.

Wait for a While

  • Sometimes heavy usage of your devices or the Ticketmaster app can cause technical errors like 5005.
  • To resolve this issue, refresh your window or restart your mobile device and wait for a while before trying again with Ticketmaster.
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Check Your Internet Connection

  • Poor network connection can cause technical glitches and error codes, including Ticketmaster Error Code 5005.
  • Check your internet connection before retrying with Ticketmaster.

Log Out from All Devices

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  • Using multiple devices to access one Ticketmaster account can cause error code 5005.
  • To resolve this issue, log out from all your devices and then log in on one device to check.

Tips to Avoid Errors in Ticketmaster

  • Do not use the same account to log in to different devices.
  • Avoid using public Wi-Fi networks.
  • Avoid connecting to poor internet connections or unknown networks.
  • Do not share links regarding your payment info or account with others.
  • Do not copy URLs from one device to another, as this can interrupt the smooth working of the payment procedure.
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Final Verdict

  • Follow the tips provided to resolve Ticketmaster error code 5005.
  • If the issue persists, contact the Ticketmaster customer care portal for further assistance.


Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

What is Ticketmaster Error Code 5005 - FAQs

1.  What is Ticketmaster Error Code 5005?  

When using the Ticketmaster App to pre-book and order tickets for concerts, events, and shows for delivery either at home or online via mobile devices, users may encounter an error code called 5005.

2. How to fix Ticketmaster Error Code 5005?

Changing your card is the simplest and easiest solution for fixing the Ticketmaster error code 5005.

3. Describe Ticketmaster

Ticketmaster Entertainment, Inc. is an American company based in Beverly Hills, California, that sells and distributes tickets for events in many countries worldwide.

4. What is the cause of ticketmaster error code 5005? 

This error code typically indicates a technical problem with the settings or issues with the payment options and details. It is commonly experienced while attempting to enter payment details or processing payments for purchasing tickets on the Ticketmaster platform.

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