What Is Zoom Error Code 10002? How To Fix Zoom Error Code 10002?

Zoom Error Code 10002 refers to a connectivity issue that can occur if there's a problem with the user's internet connection, or if the app servers are down. To resolve Zoom Error Code 10002, users can check this article to know the various ways to fix Zoom Error Code 10002.

by J Nandhini

Updated Feb 13, 2023

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What Is Zoom Error Code 10002?  How To Fix Zoom Error Code 10002?

What Is Zoom Error Code 10002?

Zoom Error Code 10002 is an error code that appears when there is a problem with installing or running the Zoom app on your device. This error code typically indicates that there is an issue with the installation process or that there are conflicts with other software on your device that are preventing Zoom from running. Common causes of this error include inadequate permissions, conflicts with antivirus software, outdated Zoom clients, missing or damaged files, network connectivity issues, and conflicts with other programs. If you encounter Zoom Error Code 10002, you may need to troubleshoot the issue to determine the root cause and resolve it.

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Causes Of Zoom Error Code 10002

Zoom Error Code 10002 can be caused by a variety of reasons, including:

  • Inadequate permissions: If you do not have the necessary permissions to install or run Zoom, you may encounter Error Code 10002.

  • Conflicts with Antivirus Software: Your antivirus software may identify some files that Zoom requires to run as a threat, causing Error Code 10002.

  • Outdated Zoom Client: If you are using an older version of the Zoom client, you may encounter Error Code 10002.

  • Missing or Damaged Files: If some of the files necessary for Zoom to run are missing or damaged, you may encounter Error Code 10002.

  • Network Connectivity Issues: If you have a slow or unstable internet connection, it may cause Error Code 10002.

  • Conflicts with Other Programs: If Zoom conflicts with another program on your device, it may cause Error Code 10002.

These are some of the common causes of Zoom Error Code 10002. It is essential to identify the root cause of the error to resolve it effectively.

How To Fix Zoom Error Code 10002?

1. Uninstall and Reinstall Zoom

If you are facing issues with Zoom, the first solution you can try is to uninstall it and then reinstall it on your device. Here's how:

  • Go to the Windows search bar and open the Control Panel.
  • In the window that opens, navigate to Zoom under the Apps section.
  • Left-click on Zoom and choose the uninstall option.
  • Confirm the uninstallation and wait for the process to complete.
  • Visit the Zoom download page and download the latest version.
  • Run the downloaded file and follow the instructions to install Zoom on your device.

2. Disable Antivirus

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If you are encountering an error code, you can try disabling your antivirus software. It is possible that your antivirus is blocking some files that are necessary for Zoom to run. In that case, you can either uninstall and reinstall Zoom or disable your antivirus and install it.

3. Latest Version of Zoom

If you are using a Mac or an iOS device and unable to install Zoom, make sure to install the latest version of the Zoom client. Zoom regularly releases updated versions, and if you are encountering issues with an older version, installing the latest version may resolve the problem.

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4. Enable Zoom Toggle

Another solution to try is to enable the Zoom toggle on the Login item list for your Mac. You can run the following command in your terminal to enable the ZoomDaemon manually: "sudo launchctl load -w /Library/LaunchDaemons/us.zoom.ZoomDaemon.plist." This will ensure that Zoom follows the login item settings and does not take automatic updates. You will have to manually download and install updates in the future.

5. Contact Zoom Support

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If none of the above solutions work, reach out to the Zoom Support Team. They will be able to help you identify and resolve any issues with your Zoom application.



Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

What Is Zoom Error Code 10002? - FAQs

1. What Is Zoom Error Code 10002?

Zoom Error Code 10002 is an error code that appears when there is a problem with installing or running the Zoom app on your device.

2. How To Fix Zoom Error Code 10002?
  • Uninstall and Reinstall Zoom
  • Disable Antivirus
  • Latest Version of Zoom
  • Enable Zoom Toggle
  • Contact Zoom Support
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