WhatsApp Calls Not Ringing iPhone: How to Fix WhatsApp Calls Not Ringing on iPhone?

Discover the reasons for WhatsApp calls not ringing on iPhone and learn how to troubleshoot and resolve the issue in a few simple steps.

by Priyanka P

Updated Jul 24, 2023

WhatsApp Calls Not Ringing iPhone: How to Fix WhatsApp Calls Not Ringing on iPhone?
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Whatsapp Calls Not Ringing iPhone

If you are facing the issue of WhatsApp calls not ringing on your iPhone when the phone is locked, you are not alone. This problem can be frustrating, but there are several potential solutions that you can try to resolve it. Let's explore the possible reasons behind this issue and the step-by-step methods to fix it.

Possible Reasons for WhatsApp Calls Not Ringing on iPhone:

Do Not Disturb Mode:

  • One of the common causes is the activation of "Do Not Disturb" mode on your iPhone. When this mode is enabled, it mutes all incoming calls and notifications, including WhatsApp calls.

App Notifications Settings:

  • If the app notifications for WhatsApp are disabled or improperly configured, it may prevent calls from ringing even when the phone is unlocked.

Background App Refresh:

  • If WhatsApp is not allowed to run in the background, it might not deliver notifications for calls when the phone is locked.

Outdated WhatsApp Version:

  • Using an outdated version of WhatsApp can lead to bugs and compatibility issues that may affect call notifications.

Battery Saver Feature:

  • The iPhone's Battery Saver feature could potentially block WhatsApp call notifications to conserve power.

How to Fix Whatsapp Calls Not Ringing on iPhone?

Disable Do Not Disturb:

  • Open the Control Center on your iPhone (swipe down from the top right corner on iPhone X and later, or swipe up from the bottom on earlier models). If the crescent moon icon is highlighted, tap it to disable "Do Not Disturb" mode.

Check App Notifications Settings:

  • Long-press the WhatsApp icon on your home screen and tap "App info." Make sure that notifications are enabled for WhatsApp.

Background App Refresh:

  • Go to "Settings" > "General" > "Background App Refresh." Ensure that "Background App Refresh" is turned on and also enable it for WhatsApp.

Update WhatsApp:

  • Open the App Store, search for WhatsApp, and check if an update is available. If yes, tap "Update" to install the latest version.

Disable Battery Saver:

  • If you have Battery Saver enabled, go to "Settings" > "Battery" and turn off "Low Power Mode."

What Happened to Whatsapp Calls Not Ringing on iPhone?

The issue of WhatsApp calls not ringing on iPhone was a common problem faced by users, where incoming calls on WhatsApp would not produce any ringing sound when the phone was locked. This problem caused many users to miss important calls and messages on the platform.

The reasons behind this issue varied and included settings like "Do Not Disturb" mode being enabled, improper app notification configurations, background app refresh settings, outdated WhatsApp versions, and the iPhone's battery saver feature blocking notifications.

However, WhatsApp users found relief by following several troubleshooting steps, such as disabling "Do Not Disturb," checking app notification settings, updating WhatsApp, and ensuring proper background app refresh settings. By addressing these factors, users could resolve the problem and receive WhatsApp call notifications even when their iPhone was locked.

About WhatsApp 

WhatsApp, also referred to as WhatsApp Messenger, is a highly popular and widely used instant messaging (IM) and voice-over-IP (VoIP) service. It is owned by Meta Platforms, a major tech conglomerate based in the United States. The platform operates across multiple devices and operating systems, making it a versatile and accessible communication tool for users around the world.

One of the key features of WhatsApp is its cross-platform functionality, allowing users to communicate seamlessly across different devices, such as smartphones, tablets, and computers. This enables users to stay connected with their contacts regardless of the device they are using.

The service offers a wide range of communication options, empowering users to send text messages, voice messages, and video messages to their contacts. Additionally, WhatsApp facilitates voice and video calls, which have become increasingly popular as an alternative to traditional phone calls. This versatility makes it a comprehensive communication platform, catering to various preferences and needs of its users.

In terms of content sharing, WhatsApp allows users to share images, documents, user locations, and other types of media. This enhances the user experience and fosters more meaningful and engaging conversations among friends, family, colleagues, and other contacts.

To sign up for WhatsApp, users are required to have a cellular mobile telephone number. This phone number serves as a unique identifier for each user, ensuring a secure and personalized experience on the platform.Over the years, WhatsApp has expanded its services to cater to businesses as well.

In January 2018, the company launched WhatsApp Business, a standalone app that enables businesses to communicate with their customers through the platform. This has proven to be a valuable tool for businesses to connect with their audience, provide customer support, and promote their products and services.

The journey of WhatsApp began as an independent company called WhatsApp Inc., based in Mountain View, California. However, the platform's success attracted the attention of Facebook, leading to its acquisition by the social media giant in February 2014 for a staggering sum of approximately US$19.3 billion. This acquisition further bolstered WhatsApp's growth and expanded its user base.

Throughout the years, WhatsApp has seen unprecedented growth, and by 2015, it became the world's most popular messaging application. Its user base continued to skyrocket, and by February 2020, it had surpassed a remarkable milestone, boasting more than 2 billion users worldwide.

Notably, the platform's impact has transcended geographical boundaries. By 2016, WhatsApp had already become the primary means of Internet communication in several regions, including Latin America, the Indian subcontinent, and significant parts of Europe and Africa. This widespread adoption speaks to the platform's ability to bridge gaps and bring people together across the globe.

WhatsApp has emerged as a global communication phenomenon, providing users with a comprehensive and seamless messaging and calling experience. With its wide array of features, cross-platform accessibility, and massive user base, WhatsApp continues to play a significant role in connecting individuals and businesses alike in the ever-evolving digital landscape.

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Whatsapp Calls Not Ringing Iphone - FAQs

1. Why are WhatsApp calls not ringing on iPhone?

WhatsApp calls may not be ringing on iPhone due to reasons such as "Do Not Disturb" mode being enabled, improper app notification settings, outdated WhatsApp version, or the iPhone's battery saver feature blocking notifications.

2. Does WhatsApp automatically close in the background?

No, WhatsApp is not expected to close automatically in the background. If you suspect it has, enable autostart or background app refresh (iPhone) as mentioned in the article.

3. Do you need to unlock your phone to answer WhatsApp calls?

No, you do not need to unlock your phone to answer WhatsApp calls.

4. Why are WhatsApp calls not ringing on my iPhone?

The issue may be caused by "Do Not Disturb" mode, improper app notification settings, outdated WhatsApp version, or the iPhone's battery-saver feature. 

5. Can clearing WhatsApp cache help with call notification issues on Android?

Yes, clearing the WhatsApp cache on Android can resolve call notification problems caused by accumulated cache files.