Whatsapp Desktop Not Working: How to Fix Whatsapp Desktop Not Working?

How to fix Whatsapp Desktop not working? We provide a comprehensive guide to resolve the most common issues that users may encounter with WhatsApp Desktop.

by Janani

Updated Jul 24, 2023

Whatsapp Desktop Not Working: How to Fix Whatsapp Desktop Not Working?
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Whatsapp Desktop Not Working

Using WhatsApp Desktop offers a convenient solution for managing essential messages and notifications all in one place, enhancing productivity by eliminating the need to frequently check one's phone and worry about missing important updates.

The service enables users to make free calls and send text messages primarily through a Wi-Fi connection. In 2014, Facebook acquired WhatsApp, a service that had been operating since 2009. Today, the company boasts an impressive user base of over 2 billion people who actively utilize the platform each month.

However, despite its advantages, there are instances when the WhatsApp desktop app may encounter issues on a PC. Some common factors contributing to these problems include a poor internet connection, corrupted software, or an outdated Windows system. To resolve such issues and ensure smooth functionality, several troubleshooting steps must be performed.

It is crucial to address these problems promptly to continue benefiting from the convenience and efficiency that WhatsApp Desktop offers. By undertaking the necessary troubleshooting measures, users can restore the functionality of the app on their PC, thus maintaining seamless communication and connection with their contacts.

 

Causes of Whatsapp Desktop Not Working

The WhatsApp Desktop app may encounter various issues that can cause it to stop working properly. Some common causes of WhatsApp Desktop not working include:

  1. Poor Internet Connection: A stable internet connection is essential for the WhatsApp Desktop app to function properly. If the internet connection is weak or unstable, it can lead to difficulties in sending and receiving messages, as well as delays in notifications.

  2. Outdated App Version: Using an outdated version of the WhatsApp Desktop app can result in compatibility issues and may lead to malfunctions. Regularly updating the app to the latest version ensures that you have access to the latest features and bug fixes.

  3. Corrupted Software: Corrupted app files or installation errors can disrupt the proper functioning of WhatsApp Desktop. This can occur due to incomplete installations or system errors during updates.

  4. Firewall or Antivirus Settings: In some cases, firewall or antivirus settings on the computer may block WhatsApp Desktop from accessing the internet or functioning correctly.

  5. Operating System Compatibility: WhatsApp Desktop requires a specific operating system to run smoothly. Incompatibility with the operating system or using an outdated OS can cause the app to stop working.

  6. Conflict with Other Software: Conflicts with other software or applications installed on the computer may interfere with WhatsApp Desktop's operation, leading to crashes or errors.

  7. Insufficient System Resources: Running multiple resource-intensive applications simultaneously or having low system resources may cause WhatsApp Desktop to lag or freeze.

  8. Server Issues: Temporary server outages or maintenance on WhatsApp's end can also affect the app's functionality, resulting in messages not being sent or received.

How to Fix Whatsapp Desktop Not Working?

There are many fix methods to solve the "Whatsapp Desktop Not Working" issue. Here are those methods to fix the Whatsapp Desktop Not Working issue.

1) Reset the WhatsApp Desktop App

Reverting the WhatsApp app to its default settings might resolve the issue. Here's how to reset the WhatsApp Desktop app in Windows 10:

  • Right-click on Start, go to Settings > Apps.
  • Select "App & features."
  • From the apps list, choose WhatsApp and click "Advanced options."
  • Click the "Reset" button.
  • Open WhatsApp and check if it's functioning properly. Note: This method applies only if you downloaded WhatsApp from Microsoft Store.

2) Log Out and Back Into WhatsApp

 If WhatsApp is malfunctioning on Windows, a temporary glitch might be the cause. To fix this, follow these steps:

  • Click on the Settings icon in the WhatsApp window and select "Log out" to log out of the WhatsApp desktop.
  • Open WhatsApp on your phone and tap on "Linked devices" > "Link a device" to sign back in on your computer.
  • Check the list of linked devices; if you're signed in on more than one computer, tap and hold one of the devices and select "Log out."

3) Close WhatsApp Using Task Manager

If a WhatsApp service is running in the background, it could interfere with the app's proper functioning. To close the app completely:

  • Press Ctrl + Shift + Esc to open Task Manager.
  • From the Processes tab, select WhatsApp.
  • Click "End task."
  • Restart WhatsApp and see if it works as expected.

4) Connect Your Phone and Computer to the Same Wi-Fi Network

  • Ensure both your computer and phone are connected to the same Wi-Fi network when using WhatsApp Desktop.
  • This step resolves connection-related issues.

5) Update WhatsApp Desktop

An outdated version of WhatsApp could cause glitches. Update the app through the Microsoft Store:

  • Launch Microsoft Store and head to Library.
  • Click "Get updates" to install pending updates for your apps.

6) Give WhatsApp the Right Permissions

WhatsApp might face difficulty syncing messages if it lacks the necessary permissions. Here's how to check and grant them:

  • Press Windows key + I to access Settings.
  • Go to Apps > Installed apps and find WhatsApp.
  • Click the three-dot icon and select "Advanced options."
  • Under Background apps permissions, choose "Always."
  • Verify WhatsApp's access to your computer's microphone and camera in the App permissions section.

7) Reinstall the WhatsApp App

If the app won't open, consider reinstalling it:

  • Uninstall WhatsApp from the Settings menu or use the Windows search bar to find and select "Uninstall."
  • Download and install WhatsApp Desktop from the official WhatsApp website or Windows Store to avoid malware risks.

8) Run the Internet Troubleshooter

If WhatsApp is stuck in a loading loop, there might be an issue with your internet connection. Run the Windows built-in troubleshooter to diagnose and fix it:

  • Click Start > Settings > Update & Security.
  • Select "Troubleshoot" from the left-hand menu.
  • Click "Additional troubleshooters" and choose "Internet Connections."
  • Click "Run the troubleshooter" to begin the process.

WhatsApp Desktop

WhatsApp Desktop is a desktop application developed by WhatsApp Inc. that allows users to access and use the popular messaging platform, WhatsApp, directly from their computer. It offers a convenient and seamless way to communicate with friends, family, and contacts without having to rely solely on a mobile device.

WhatsApp Desktop is designed to mirror the functionality of the WhatsApp mobile app while providing a larger and more comfortable interface for users to interact with. Through this desktop version, users can send and receive text messages, images, videos, documents, and voice messages, just like they would on their smartphones.

To use WhatsApp Desktop, users need to link their WhatsApp account on their mobile device to the desktop application by scanning a QR code displayed on the computer screen. Once the connection is established, all messages and conversations from the mobile app are synchronized with the desktop version, ensuring that users can seamlessly switch between devices without losing any data.

The desktop application also supports various keyboard shortcuts and enables users to receive real-time notifications on their computers, making it easier to stay updated on incoming messages and calls.

WhatsApp Desktop is available for both Windows and Mac operating systems and provides a convenient solution for users who prefer to communicate through a full-sized keyboard and monitor while still leveraging the features and functionalities of WhatsApp.

Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

Whatsapp Desktop Not Working - FAQ

1. Why is Whatsapp Desktop Not Working?

Some common factors contributing to these problems include a poor internet connection, corrupted software, or an outdated Windows system. 

2. What is WhatsApp, and who owns it?

WhatsApp, also known as WhatsApp Messenger, is a freeware instant messaging (IM) and voice-over-IP (VoIP) service. It is owned by Meta Platforms, a tech conglomerate based in the United States.

3. What features does WhatsApp offer to its users?

WhatsApp allows users to send text messages, voice messages, video messages, make voice and video calls, and share images, documents, user locations, and other content.

4. On which platforms can WhatsApp be accessed?  

WhatsApp's client application runs on mobile devices and can be accessed from computers as well, providing users with flexibility in using the service.

5. How do users sign up for WhatsApp?  

To sign up for WhatsApp, users need a cellular mobile telephone number, which is used as the identifier for their accounts.