Whatsapp Video Message Not Working, How to Fix Whatsapp Video Message Not Working?
by Janani
Updated Aug 02, 2023
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Whatsapp Video Message Not Working
WhatsApp, a popular messenger service with over 1.5 billion users globally, allows users to send messages, pictures, and videos. However, sometimes users may face issues when sending WhatsApp videos. This is often due to the video files being too large, as WhatsApp limits video file sizes to 16 MB. Short videos can be sent without problems, but longer ones may encounter issues.
Another common cause of video-sending problems is an inadequate internet connection. Users are advised to connect to a Wi-Fi network or check their location for a better connection. Additionally, when sending pictures and videos, WhatsApp requires the correct date and time settings to transmit data to its servers.
Restarting the smartphone or adjusting the date and time in the settings can help resolve this issue. By addressing these issues, users can enjoy seamless video sharing on WhatsApp. Storage Space and poor internet connection are some of the two causes for the Whatsapp Video Message Not Working issue.
Why is Whatsapp Video Message Not Working?
There could be several reasons why WhatsApp video messages may not be working. Here are some common causes:
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Poor Internet Connection: Ensure that you have a stable and active internet connection. WhatsApp requires a good internet connection to send and receive video messages.
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Low Signal Strength: If you're using mobile data, check the signal strength. Weak signals can cause issues with sending or receiving video messages.
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Outdated WhatsApp Version: Make sure you have the latest version of WhatsApp installed on your device. Outdated versions may have bugs or compatibility issues.
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Storage Space: Check if your device has sufficient storage space available to save video messages. Running out of storage can prevent videos from being downloaded or saved.
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Media Permissions: WhatsApp requires access to your device's camera and storage to send and receive video messages. Ensure that the necessary permissions are granted.
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App Permissions: Sometimes, other apps on your device may interfere with WhatsApp's functioning. Try restarting your device or running WhatsApp in safe mode to check if any third-party apps are causing the issue.
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Server Issues: WhatsApp's servers may experience temporary problems. Check WhatsApp's official status page or social media channels to see if there are any reported issues.
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Unsupported Video Format: Ensure that the video you're trying to send is in a supported format. WhatsApp typically supports common video formats like MP4, but some rare formats may not be compatible.
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Blocked Contacts: If you're unable to receive video messages from a specific contact, it's possible that they have blocked you.
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Network Restrictions: If you are using WhatsApp on a restricted network (e.g., school, workplace), some features may be limited or blocked.
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Device Compatibility Issues: In rare cases, certain devices may have compatibility issues with WhatsApp video messages. Check for any device-specific updates or support forums.
How to Fix Whatsapp Video Message Not Working?
There are many fix methods to solve the Whatsapp Video Message Not Working. Here are those methods to fix the Whatsapp Video Message Not Working issue.
1) Keep Whatsapp Open (iPhone)
When sharing a large video via WhatsApp on iPhone, it is crucial to keep the app open during the sending process. iOS tends to pause background apps, and if WhatsApp is minimized, the video-sending process may be suspended.
To ensure a successful transfer, keep WhatsApp in the foreground while sending the video.
2) Sending Video as a File
Although WhatsApp imposes a 16MB limit on video files, the platform allows you to send larger files, up to 100MB, by using a different approach. You can send a video as a file instead. Here are the instructions for both iPhone and Android devices.
Sending Video as a File on iPhone:
Sending Video as a File on Android:
Thankfully, on Android, there is no need to save the video in the File Manager; you can directly send it as a document.
By following these steps, WhatsApp should be able to handle video files of up to 100MB in size.
3) Verify Video Size
As stated in the introduction, WhatsApp imposes a limitation of 16MB on video file sizes for sending. Therefore, it is essential to check the size of your video before attempting to share it on the platform. Below are step-by-step instructions on how to check the video size on both iPhone and Android devices.
Checking Video Size on iPhone:
If the video size exceeds 16MB, it is advisable to avoid using WhatsApp for sharing it.
Checking Video Size on Android:
4) Enable Background App Refresh on iPhone
For iPhone models with 4GB RAM or more, you can enhance the video sending process by enabling background app refresh specifically for WhatsApp. This will allow you to keep WhatsApp open in the multitasking menu without interruptions from the system.
5) Check Whatsapp Server Status
WhatsApp occasionally experiences downtimes, leading to temporary service disruptions. If WhatsApp's servers are facing an outage, you won't be able to send any messages or videos.
6) Force Close Whatsapp on Android
If you encounter issues with WhatsApp while attempting to send videos on Android, a simple solution is to force close the app and restart it from scratch.
7) Clear Whatsapp Cache on Android
To optimize WhatsApp performance on Android, it is advisable to clear the app's cache, especially when the system collects an excessive amount of data.
8) Update Whatsapp
To benefit from the latest features and bug fixes, it is essential to keep WhatsApp updated.
How to Send Video Messages on WhatsApp?
If you're a regular WhatsApp user, sending video messages is a breeze. Just follow these steps carefully:
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Make sure you have updated your WhatsApp to the Beta version, and then open the app.
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Once the app is open, navigate to the chat where you want to send a video message.
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Look for the mic icon located next to the chat box. If it changes to a video recording icon, you are all set to enjoy sending short video messages on WhatsApp.
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To start recording a video message, simply tap and hold the video recording button. You can keep recording as long as you want. If you want to lock the recording in place, swipe up on the screen. It's similar to the process of sending audio messages.
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Moreover, users can switch between the front and rear cameras while recording the video. The video duration is limited to 60 seconds, and a seek bar will display the time around the shutter button.
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Once you have recorded your video message, you can choose to either hit the send button to share it with your contact or use the discard button to record a new message.
WhatsApp, also known as WhatsApp Messenger, is a freeware messaging and voice-over-IP service owned by Meta Platforms, a United States tech conglomerate. It operates across various platforms and allows users to send text, voice, and video messages, make voice and video calls, and share media and documents.
The service can be accessed on mobile devices and computers, but a mobile telephone number is required for sign-up. In 2018, WhatsApp introduced WhatsApp Business, a separate app for business communication. Originally created by WhatsApp Inc. and based in Mountain View, California, the company was acquired by Facebook in 2014 for around US$19.3 billion.
Since then, it has grown to become the most popular messaging application worldwide, with over 2 billion users as of February 2020. The app has become a primary means of communication in various regions, including Latin America, the Indian subcontinent, and significant parts of Europe and Africa.
Whatsapp Video Message Not Working - FAQ
Storage Space and poor internet connection are some of the two causes for the Whatsapp Video Message Not Working issue.
WhatsApp, also known as WhatsApp Messenger, is a freeware, cross-platform, centralized instant messaging (IM) and voice-over-IP (VoIP) service owned by Meta Platforms, a tech conglomerate based in the United States.
WhatsApp allows users to send text, voice messages, and video messages. It also enables users to make voice and video calls and share images, documents, user locations, and other content.
Yes, you can access WhatsApp from both mobile devices and computers.
To sign up for WhatsApp, you need a cellular mobile telephone number.