Why Does My Instagram Keep Saying No Internet Connection?

Instagram is facing technical difficulties resulting in a misleading 'no internet connection' error message, unrelated to device or network connectivity.

by Kowsalya

Updated Jul 04, 2023

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Why Does My Instagram Keep Saying No Internet Connection?
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Why Does My Instagram Keep Saying No Internet Connection?

Instagram is currently experiencing technical issues causing an error message to appear, stating 'no internet connection,' even though there may be no problem with the device or network.

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This bug within the platform is causing certain features to malfunction, leading frustrated users to express their concerns on Twitter. Glitches and temporary outages are not uncommon across social media platforms, and Instagram has previously displayed a misleading 'welcome to Instagram' error for existing users.

Unfortunately, users must wait for Instagram to resolve the issue, but the platform has provided troubleshooting tips for those experiencing app-related problems.

How to Fixes When Instagram Goes Down?

If you encounter an issue on Instagram, you can try the following step-by-step fixes:

  • Update the Instagram app:

    • Go to your device's app store (Google Play Store for Android or App Store for iOS).
    • Search for "Instagram" and check if there's an available update.
    • If an update is available, tap on the "Update" button to install the latest version of the app.
  • Update your device's operating system:

    • Access your device's settings menu.
    • Look for the "System" or "Software Update" option.
    • If an update is available, follow the prompts to download and install the latest operating system version.
  • Restart your device:

    • Press and hold the power button on your device.
    • Choose the option to restart or reboot your device.
    • Wait for your device to turn off and on again.
  • Check your internet connection:

    • Ensure that you have a stable internet connection.
    • Try switching between Wi-Fi and mobile data to see if the issue persists on both networks.
    • If using Wi-Fi, make sure you're connected to a reliable network.
  • Uninstall and reinstall the Instagram app:

    • Locate the Instagram app on your device's home screen or app drawer.
    • Press and hold the app icon until a menu appears.
    • Select the option to uninstall or remove the app.
    • Visit your device's app store, search for "Instagram," and reinstall the app.

After trying these steps, open the Instagram app again to see if the issue has been resolved. If the problem persists, you may need to wait for Instagram to address the issue on their end or seek further assistance from Instagram's support team.

How to Report the Bug to Instagram?

If the previous fixes didn't resolve the problem, you can report the issue to Meta (the company behind Instagram) by following these step-by-step instructions:

  • Open the Instagram app and go to your profile.
  • Look for the three lines icon (hamburger menu) in the top-right corner of the screen.
  • Tap on the three lines icon to open the menu.
  • Scroll down and select "Settings and Privacy."
  • In the "Settings and Privacy" menu, scroll further down and find "More Info and Support."
  • Tap on "Help" to access the help and support options.
  • Inside the Help menu, choose "Report a Problem."
  • Provide as much detail as possible about the issue in your report. Include information such as the device (phone or tablet) you were using, what you were doing when the problem occurred, and if possible, attach a screenshot of the issue.
  • If you want to report the problem from the specific page where it occurred, you can shake your device, and Instagram will prompt you to report the issue.

By following these steps, you'll be able to report the problem directly to Instagram's support team. They will review your report and work towards resolving the issue.

Instagram 

Instagram is a popular social media platform that allows users to share photos and videos, interact with others through likes, comments, and direct messages, and discover content from various creators and interests.

It provides a visually appealing interface and a range of creative tools and filters to enhance posts. Users can follow accounts, explore trending topics, and use features like Stories and Reels to share content in a temporary or short-form format. Instagram is available as a mobile app for iOS and Android devices, as well as a web version for browsing profiles and posts.



Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

Why Does My Instagram Keep Saying No Internet Connection-FAQs

1. Why Does My Instagram Keep Saying No Internet Connection?

Instagram may display this message due to technical issues within the app itself, such as bugs or glitches that affect the connectivity features.
 

2. Is my internet connection the problem?

In most cases, if other apps or websites are functioning properly, it's likely not an issue with your internet connection. Instagram's error message may be unrelated to your actual connection status.
 

3. How long will this issue last?

The duration of the "no internet connection" issue on Instagram can vary. It may be a temporary problem that gets resolved quickly, or it could persist for some time until Instagram's technical team addresses and fixes the underlying cause.
 

4. How can I change my Instagram username?

To change your Instagram username, go to your profile, tap on "Edit Profile," and then edit the "Username" field. Keep in mind that once you change your username, your old username may become available for others to use.
 

5. What is Instagram?

Instagram is a popular social media platform that allows users to share photos and videos, interact with others through likes, comments, and direct messages, and discover content from various creators and interests.

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