Why is Airtel 5G Unlimited Not Working, How to Enable 5G?
by A N Rahul
Updated Mar 31, 2023
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Is Airtel giving Unlimited 5G Data?
Airtel is providing unlimited 5G data to its customers who have 5G-enabled devices and are connected to the Airtel 5G Plus network. This offer is available to all Airtel prepaid customers who recharge with unlimited packs starting from Rs. 239 and above. Customers need to claim this offer from the Airtel Thanks App to experience unlimited 5G data. The Airtel 5G Plus network is currently available in select cities in India, and customers need to have a compatible 5G SIM card to use the service. With this offer, customers can enjoy uninterrupted high-speed internet on their 5G-enabled devices without worrying about data limits. This offer is available to all Airtel prepaid customers who recharge with unlimited packs starting from Rs 239 and above. To claim the offer, customers need to go to the Airtel Thanks App and select the Unlimited 5G Data offer. Once claimed, customers can start enjoying unlimited data on Airtel's 5G network.
Why is Airtel 5G Unlimited not Working?
Reasons for Airtel 5G Unlimited not Working
If you have a 5G-compatible device and have latched onto the Airtel 5G Plus network, you can experience unlimited 5G data. However, if you are facing issues with the unlimited data plan, there could be a few reasons for it.
Plan Eligibility: Airtel is currently offering unlimited 5G data to its prepaid customers who recharge with unlimited packs starting from Rs. 239 and above. Ensure that you have subscribed to an eligible plan.
Network Availability: Airtel 5G Plus network is available only in select cities across India. Check if your area has the 5G network coverage before using the service.
Device Compatibility: Check if your phone is 5G compatible by following the steps mentioned above for Android and iPhone devices.
By ensuring that you have fulfilled these requirements, you can enjoy uninterrupted unlimited 5G data on your Airtel network.
How to Check 5g Support on your Phone?
If you're looking to use the 5G network on your smartphone, it's important to ensure that your phone is 5G compatible. While your current 4G SIM card will support 5G technology, your phone must meet certain requirements to use the network. Here are some easy ways to check if your phone is 5G compatible:
Check your phone's user manual or specifications online to see if it supports 5G technology.
Contact your phone's manufacturer or your mobile service provider to confirm if your phone is 5G compatible.
Use online tools like the 5G compatibility checker provided by mobile service providers or other third-party websites.
Download the "5G Coverage Map" app to see the availability of 5G network in your area and check if your phone is compatible.
Checking the compatibility of your phone with the 5G network is a crucial step before you can start using it. By following these simple methods, you can easily find out if your phone supports 5G technology or not.
How to enable 5g support on your phone?
Here are the steps to enable 5G on Android and Apple iPhones:
Steps for Android Phones:
Go to Settings on your phone.
Head to the ‘Network & Internet’ option and tap on it.
Click on the SIM option.
Select Preferred Network type and choose 5G.
5G will be available on your phone
To enable 5G on an Apple iPhone:
Open the Settings app
Select Cellular, then Cellular Data Options
Click on Voice & Data
Tap on 5G and choose one of three options: 5G On, 5G Auto, or LTE/4G.
5G Auto: It enables Smart data mode which automatically switches to LTE when 5G speed doesn't give you a good experience.
The phone has two options for using 5G: 5G Auto and 5G On.
When 5G On is selected, the phone always uses the 5G network.
When LTE is selected, the phone always uses LTE network, even if 5G is available.
To use 5G, select either 5G Auto or 5G On.
5G will be enabled on your iPhone.
If you're unsure whether your phone model supports 5G, you can refer to the 5G compatible phones list in India to learn more about 5G compatibility.
How to Claim Unlimited 5G in Airtel?
To claim unlimited 5G data in Airtel, customers must follow the below steps:
You need to download and launch the Airtel Thanks app on your mobile device.
Login to your account using your Airtel mobile number.
Check for the available unlimited data plans starting from Rs 239 and above.
Recharge with any of these plans that suit your requirement.
After a successful recharge, go to the “My Coupons” section in the Airtel Thanks app.
Click on the “Claim” button next to the “Unlimited 5G Data” offer.
Once claimed, you can experience unlimited 5G data on your Airtel connection.
It's important to note that this offer is available only to Airtel prepaid customers who recharge with unlimited packs of Rs 239 and above. Also, the unlimited 5G data offer is subject to the network availability in the customer's location.
Why is Airtel 5G Unlimited not Working - FAQs
Airtel is currently offering unlimited 5G data to its prepaid customers who recharge with unlimited packs starting from Rs. 239 and above.
There could be a few reasons for the unlimited data plan not working, such as plan eligibility, network availability, device compatibility, and SIM card compatibility.
No, Airtel's 5G Plus network is available only in select cities across India. Before using the service, check if your area has 5G network coverage.
Though your 4G SIM card supports 5G technology, it is advisable to get a new 5G SIM card to enjoy uninterrupted unlimited 5G data on your Airtel network.