Why is Gomo Data Not Working? How to Fix Gomo Data Not Working?

Explore the reasons behind GOMO data connectivity problems and find effective solutions to resolve them from this article.

by Priyanka P

Updated Aug 23, 2023

Advertisement
Why is Gomo Data Not Working? How to Fix Gomo Data Not Working?
Fresherslive

Gomo Data Not Working

Experiencing issues with GOMO data not functioning can be quite frustrating, but there are common reasons and solutions to tackle this problem. Firstly, it's crucial to check your data balance; ensure that you have an active data plan with available data. If your data allotment is depleted, data services won't work until you renew your plan or add more data.

Article continues below advertisement

Secondly, verify your Access Point Name (APN) settings. Incorrect APN configurations can disrupt data connectivity. Make sure that your device's APN settings are accurate; typically, the correct APN for GOMO is 'hicard.' To manage these settings, access your device's network or mobile data settings and input 'hicard' as the APN.

Additionally, remember to enable data roaming if you're traveling internationally, as some phones disable data roaming by default when abroad. Ensure your device is connected to a compatible network operator, and manually select the network operator if required, particularly while traveling.

Finally, a simple restart of your device can often resolve connectivity issues. Power off your device, then power it on again. If the problems persist, consider reaching out to GOMO customer support for further assistance in diagnosing and addressing network-related concerns.

Article continues below advertisement

Why is Gomo Data Not Working?

Singtel GOMO data may not be working due to various reasons. The following factors can contribute to data connectivity issues:

Insufficient Data Quota:

  • If you've used up your allocated data quota, your GOMO data will stop working until your next billing cycle or until you top up your data.

Incorrect APN Settings:

  • Singtel GOMO's default APN settings may not always be correct, causing intermittent connectivity problems. Configuring the correct APN settings is essential for a stable data connection.

Network Reception:

  • Data may not work if you're in an area with poor or no network reception. This can be especially problematic if you're on a 5G plan and there's no 5G coverage.
Article continues below advertisement

How to Fix Gomo Data Not Working?

To fix GOMO data not working issues, you can follow these steps:

Check Data Quota:

  • Ensure that you have data remaining on your GOMO plan. If you've used up your data allocation, data services won't work until your plan renews or you top up.

APN Settings:

  • Verify that your Access Point Name (APN) settings are correctly configured. Incorrect APN settings can prevent data connectivity. The correct APN for GOMO is 'hicard.' To check and adjust APN settings:

On Android:

  • Go to Settings > Mobile Network > Access Point Names and select or create a new APN with 'hicard' as the APN.
Article continues below advertisement

On iOS:

  • Navigate to Settings > Cellular > Cellular Data Network and ensure 'hicard' is entered as the APN.

Data Roaming:

  • If you're traveling internationally, ensure that data roaming is enabled on your device. Some phones may disable data roaming by default when abroad.

Network Operator:

  • Make sure your device is connected to the preferred network operator in your current location. You can manually select the operator if needed.
Article continues below advertisement

Restart Your Device:

  • Sometimes, a simple restart can resolve data connectivity issues. Power off and then power on your device.

Contact Customer Support:

  • If the problem persists, reach out to GOMO customer support for assistance. They can help troubleshoot and diagnose any network-related issues.

What is Gomo Data?

GOMO Data refers to the mobile data services provided by GOMO, a digital mobile service by Singtel in Singapore. GOMO offers data plans for smartphones, allowing users to access the internet, use mobile apps, browse websites, and more while on the go.

GOMO Data plans typically include a certain amount of mobile data that users can use within a specified period, such as a month. This data can be used for various purposes, including streaming videos, social media, email, online gaming, and general web browsing. Users can check their data usage and balance through the GOMO app or by dialing specific USSD codes on their mobile devices.

One of the advantages of GOMO Data is its flexibility and simplicity. Users can easily purchase data plans, manage their accounts, and monitor their data usage through the GOMO app or website. GOMO also offers features like data rollover, where unused data from one month is carried over to the next, and no-contract plans, providing users with greater control and affordability.

Overall, GOMO Data plays a crucial role in keeping individuals connected and engaged in the digital world while offering the convenience of a digital-first mobile service.

Article continues below advertisement


Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

Why is Gomo Data Not Working? - FAQs

1. Why is Gomo Data Not Working? 

GOMO data may not work due to insufficient data balance, incorrect APN settings, or disabled data roaming.

2. What is Gomo Data?

Gomo Data refers to the mobile data services provided by GOMO, allowing users to access the internet, apps, and more on their smartphones.

3. How to Fix Gomo Data Not Working?

You can resolve Gomo data issues by ensuring you have an active data plan, correcting APN settings, enabling data roaming when traveling, and restarting your device.

4. How to Set Up Gomo Data for International Travel?

o use Gomo Data abroad, activate your GOMO Travel SIM, insert it upon arrival, ensure 'hicard' is the APN, and enable data roaming.

5. What Are the Supported Countries for Gomo Data?

Gomo Data can be used in countries like Malaysia, Indonesia, Hong Kong, Thailand, Philippines, Australia, Macau, and Taiwan.

Advertisement