Why is Instagram Messages Not Showing? How to Fix Instagram Messages Not Showing?

If you want to know why is Instagram messages not showing read this article where we have curated all the fix for the issue Instagram messages not showing.

by Janani

Updated Jul 15, 2023

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Why is Instagram Messages Not Showing? How to Fix Instagram Messages Not Showing?
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Instagram Messages Not Showing

If you're experiencing issues with your Instagram direct messages (DMs) not working, there can be various reasons behind it. The specific cause may vary depending on factors such as your Instagram app version, internet service provider (ISP), Instagram server status, and more.

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These are just a few of the possible reasons for Instagram DMs not working, and there may be other factors at play as well. The following section will provide fixes for resolving Instagram DM issues on your Android or iOS device.

Why is Instagram Messages Not Showing?

There are many reasons which cause the Instagram Messages Not Showing". Here are some common reasons why Instagram DMs may not be functioning properly. 

1. Server Outage: Occasionally, Instagram may experience server mix-ups or outages, which can affect the functionality of DMs as well as other features like posts and reels.

2. Internet Issues: If your ISP has a history of connection problems, you might encounter issues with your internet connection, leading to problems with Instagram usage and DMs.

3. Outdated Instagram Version: Like any other app, Instagram regularly releases updates to improve stability and performance. If you haven't installed recent updates, it's possible that the issue you're facing has already been addressed in a newer version of the app.

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How to Fix Instagram Messages Not Showing?

There are several methods to fix the "Instagram Messages Not Showing" issue. Here are those methods to solve the Instagram Messages Not Showing issue.

1. Unrestrict the Account

  • Open the Instagram app and tap your profile picture.
  • Tap the three-line menu at the top and select "Settings."
  • Go to "Privacy" and scroll to "Restricted Accounts."
  • Unrestrict the relevant account.

2. Unblock an Account

  • Open the Instagram app on your phone and tap your profile picture.
  • Tap the three-line menu at the top and select "Settings."
  • Go to "Privacy" and scroll to "Blocked Accounts."
  • Unblock the desired account.

3. Check Messages in the General or Requests Tab

  • Open Instagram and go to the Messages tab.
  • Look for new messages in the General or Requests tab.
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4. Unmute a Conversation

  • Open Instagram and go to the Messages tab.
  • Select a conversation.
  • Tap the account name at the top.
  • Disable the "Mute Messages" and "Mute Calls" toggles.

5. Check Network Connection on Phone

  • Check if your phone has network connection issues.
  • Enable and disable Airplane mode or reboot your phone.
  • For Wi-Fi connectivity problems, refer to a dedicated post for more information.

6. Authenticate Your Instagram Account Again

  • Open the Instagram app and tap your profile picture.
  • Tap the three-line menu at the top and select "Settings."
  • Scroll down and log out from your phone.
  • Enter your updated Instagram account details and log in again.
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7. Check Instagram Status

  • Visit Downdetector and search for Instagram to check for any server outages.

8. Clear Instagram Cache

  • Long-press on the Instagram app icon and tap the info icon.
  • Select "Storage and Cache" and hit "Clear Cache."

9. Enable Mobile Data Access (iPhone)

  • Open the Settings app on your iPhone.
  • Scroll to Instagram and turn on the toggle next to "Mobile Data."
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10. Use Instagram Web

  • If you can't receive messages on mobile apps, try using the web version of Instagram.
  • Visit the Instagram Web using the provided link and sign in to your account to access messages.

11. Message was Unsent

  • Instagram allows users to unsend messages in a conversation.
  • Long-press on a message and select "Unsend" to delete it.

12. Fix Instagram DM Notifications

  • Refer to a dedicated post to fix Instagram's DM notification issues.
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13. Update Instagram

  • Check for updates in the App Store or Google Play Store and install the latest version of Instagram on your phone.

Instagram 

Instagram is a popular photo and video-sharing social networking service owned by Meta Platforms. It allows users to upload and edit media with filters, use hashtags for organization, and add location tags. Posts can be shared publicly or with approved followers, and users can explore content through tags and locations, like photos, and follow other users.

Originally, Instagram limited content to a square aspect ratio, but it later expanded its features to include messaging, multiple images or videos in a post, and Stories, which allows users to share content for 24 hours. Stories alone have attracted 500 million daily users. Instagram was launched in 2010 and quickly gained millions of users. In 2012, it was acquired by Facebook for around $1 billion.

It is available on iOS, Android, desktop, and other platforms. As of 2015, over 40 billion photos had been uploaded to the platform. Despite its popularity, Instagram has faced criticism for its impact on mental health, policy changes, interface modifications, alleged censorship, and the presence of illegal or inappropriate content.



Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

Why is Instagram Messages Not Showing? - FAQ

1. Why is Instagram Messages Not Showing?

The specific cause may vary depending on factors such as your Instagram app version, internet service provider (ISP), Instagram server status, and more

2. Who owns Instagram?

Instagram is owned by Meta Platforms (formerly known as Facebook, Inc.).

3. What are the main features of Instagram?

Instagram allows users to upload and edit photos and videos using filters, organize content with hashtags, and add location tags. Users can share posts publicly or with approved followers, explore content through tags and locations, like photos, and follow other users. Additional features include messaging, the ability to post multiple images or videos in a single post, and Stories, which enables users to share content that disappears after 24 hours.

4. When was Instagram launched and who acquired it?  

Instagram was launched in 2010. In 2012, it was acquired by Facebook for approximately $1 billion.

5. What platforms is Instagram available on?  

Instagram is available on iOS and Android devices, as well as desktop and other platforms.

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