Why is Ring Doorbell Not Working? How to Fix Ring Doorbell Not Working?
by C Hariharan
Updated Jul 31, 2023
What is Ring Doorbell?
Ring LLC is a home security and smart home device manufacturer owned by Amazon. The company offers a range of products, including smart doorbells, home security cameras, and alarm systems. In addition to its hardware offerings, Ring operates Neighbors, a social network that facilitates discussions on local safety and security matters and allows users to share footage captured by Ring products. Notably, Ring may collaborate with law enforcement agencies, providing them with footage and data from the Neighbors platform to aid in investigations.
Founded in the Fall of 2013 as Doorbot, a crowdfunded startup by Jamie Siminoff, the company rebranded as Ring in the Fall of 2014 and began receiving equity investments. Amazon acquired Ring in 2018 for a significant sum of over $1.2 billion.
Despite its success and popularity, Ring has faced scrutiny over privacy concerns. The Neighbors service has been subject to criticism from civil rights advocacy groups, raising questions about the creation of a private surveillance network supported by law enforcement agencies. Moreover, Ring products have been found to have various security vulnerabilities, which have been a cause for concern among users and the broader technology community.
Why is Ring Doorbell Not Working?
If your Ring Doorbell's mechanical chime is not functioning, the primary step is to inspect the power supply. Ensure that the power adapter is securely plugged into a functional outlet and that there is a secure connection between the power adapter and the Ring Doorbell. Sometimes, a loose connection can lead to the chime not working properly, so verifying the connection is crucial in resolving the issue.
For users with battery-powered versions of the Ring Doorbell, it is essential to check the battery's charge. A low or depleted battery can cause the mechanical chime to stop working. To address this, charge the battery fully and ensure it is adequately seated in the doorbell.
Regularly checking and maintaining the battery charge will help ensure the proper functioning of the mechanical chime in battery-powered Ring Doorbell models. By following these steps, you can troubleshoot and resolve the mechanical chime issue with your Ring Doorbell, ensuring that it operates smoothly and provides you with the desired functionality and convenience.
How to Fix Ring Doorbell Not Working?
The Troubleshooting Guide for Ring Doorbell Issues is mentioned below,
1. Ensure Wi-Fi Connectivity
Before starting any troubleshooting, make sure your Ring doorbell has a stable Wi-Fi connection. If your Wi-Fi is working, but the doorbell still won't connect, follow the steps in our guide for fixing Ring doorbell Wi-Fi connectivity issues.
2. Check the Battery or Power Source
Verify the battery or power source of your Ring doorbell to ensure it's not the cause of the problem:
3. Inspect the Device for Damage
If your Ring doorbell still isn't working, examine the device for potential damage:
4. Restart the Ring Doorbell
If issues persist, try restarting your Ring doorbell:
5. Restart the Ring App
If the problem remains, restart the Ring app:
6. Verify Ring Chime Functionality
Check if the Ring Chime is causing issues:
7. Enable Microphone Access
Make sure the Ring app has permission to access your device's microphone and that notifications are enabled:
8. Check the Device Microphone Volume
9. Activate Live View
If Live View is not working, you won't be able to stream real-time video from your Ring doorbell. Check your access to Live View with these steps:
Ring Doorbell Features
The Ring Doorbell boasts an array of features that make it a compelling choice for homeowners seeking to enhance their home security:
HD Camera
The built-in camera provides a high-definition video feed, enabling users to see real-time footage of their doorstep from anywhere at any time.
Two-Way Audio
With its two-way audio capabilities, the Ring Doorbell allows homeowners to communicate with visitors, delivery drivers, or even potential intruders remotely through the Ring app on their mobile devices.
Motion Detection
The device is equipped with motion sensors that can detect movement near the front door. When motion is detected, users receive instant alerts on their smartphones.
Night Vision
The Ring Doorbell features infrared night vision, ensuring clear visibility even in low-light or nighttime conditions.
Cloud Storage
Recorded video footage is stored in the cloud, and Ring offers various subscription plans that allow users to access and review past recordings.
Ring Chime
Users can pair the Ring Doorbell with the Ring Chime, an indoor chime that sounds when someone presses the doorbell or when motion is detected. This provides an audible notification even if the user's phone is not within reach.
Easy Installation
The Ring Doorbell is designed for straightforward installation, with options for both wired and wireless setups. It comes with all the necessary hardware and tools
Why is Ring Doorbell Not Working- FAQs
Check the charger, USB cable, battery placement (if removable), and connecting wires (for wired doorbells) for damage.
Press and hold the orange setup button on the device for 10 seconds to reset it, then follow the setup instructions on the company's website.
Close and reopen the Ring app to potentially resolve any app-related issues.
If disconnected, unplug the Ring Chime from the outlet and then plug it back in to restart it.
Ensure the Ring app has microphone permission and notifications enabled, and check that the doorbell ringer volume is on.