Why My Review is Not Showing in Google? How to Fix Google Reviews Not Showing Up?
by Naveenkumar
Updated Jul 22, 2023
Why My Review is Not Showing in Google?
If you find that your review is not showing up, there are several potential reasons for this occurrence. One common reason could be that the review was removed by the platform's moderation team due to policy violations. These violations may include spam-like content, inappropriate language, or attempts to manipulate ratings and reviews.
Additionally, reviews might not appear immediately after submission, as platforms often have a review approval process in place to ensure compliance with their guidelines. Therefore, it's essential to be patient and allow some time for the review to be verified and displayed publicly.
Moreover, the review might not meet certain criteria set by the platform. For example, some platforms might require the reviewer to have a verified account or may restrict reviews from certain locations.
If your review contains sensitive or controversial content, the platform's automated filters might have flagged it for further review, leading to a delay in its display or removal altogether.
It's crucial to keep in mind that while expressing your opinion through reviews is encouraged, it should be done within the bounds of the platform's guidelines to maintain the integrity and trustworthiness of the review system.
If you believe your review meets all the guidelines and should be visible, you can reach out to the platform's support team for further assistance and clarification.
How to Fix Google Reviews Not Showing Up?
Here is a step-by-step guide on how to enable Google Customer Reviews in your Google Merchant Center account:
Start by logging into your Google Merchant Center account using your credentials.
Before proceeding with enabling Google Customer Reviews, ensure that your Merchant Center account is verified and claimed. Verification and claiming are essential steps to establish the authenticity and ownership of your business.
Once you're logged in, you will see a page menu on the left-hand side. Click on the "Growth" option from this menu. This will lead you to a section where you can explore growth-related features for your business.
In the "Growth" section, find and click on the "Manage programs" option. This will take you to a page where you can access and configure various programs to enhance your business's growth.
Look for the "Customer Reviews" card on this page. The card provides details and options related to enabling Google Customer Reviews for your business.
To enable Google Customer Reviews, click on the "Enable" button present within the Customer Reviews card. By clicking this button, you initiate the sign-up process for the Google Customer Reviews program.
Once you have completed these steps, Google Customer Reviews will be successfully enabled for your business in your Google Merchant Center account.
This program allows customers to provide feedback and reviews about their shopping experience with your business, which can help build trust and attract potential customers. As a merchant, you can gain valuable insights from customer feedback and use it to enhance your products, services, and overall customer satisfaction.
How Long Does It Take for Google Reviews to Show Up?
The display of Google reviews is typically swift, with most reviews appearing on a business profile within 1-2 hours after being posted. This quick turnaround ensures that users' feedback is promptly accessible to others seeking information about the business.
However, there are instances when certain reviews require manual review by Google's moderation team. In such cases, the review might take a bit longer to become visible, typically within 3-5 days. The purpose of this manual review process is to ensure that the reviews comply with Google's Guidelines and do not violate any policies, thereby maintaining the integrity and credibility of the review system.
During this review period, users' feedback is carefully scrutinized to filter out any spam-like content, inappropriate language, or attempts to manipulate ratings. If the review meets the necessary criteria and adheres to the platform's guidelines, it will be published and made available for public viewing.
It's important to note that while Google strives to expedite the review process, the timeline for reviews to show up may vary depending on the volume of reviews being submitted and the extent of manual review required. As a reviewer, it is advisable to exercise patience and rest assured that Google's review system is designed to ensure relevant, helpful, and trustworthy feedback for all users.
Google Reviews
Google reviews play a crucial role in providing valuable insights and enhancing the reputation of your business. When customers leave reviews, they appear prominently alongside your Business Profile in both Google Maps and Search, giving potential customers a glimpse of others' experiences.
A helpful tip is that customers don't necessarily require a Gmail address to leave a review; they can use their existing Google Account to share their feedback.This accessibility makes it easier for a broader range of customers to contribute their opinions, ultimately benefiting your business by increasing its credibility and visibility.
Why My Review is Not Showing in Google? FAQs
If your review is not appearing on Google, there could be several reasons. It might have been removed by the platform's moderation team due to policy violations, like spam or inappropriate content.
In most cases, Google reviews appear on a business profile within 1-2 hours after being posted. However, if reviews require manual review, it may take 3-5 days. This process ensures compliance with Google's guidelines, making the reviews relevant, helpful, and trustworthy.
To address Google reviews not showing, make sure to adhere to platform guidelines and avoid policy violations. Be patient as reviews undergo verification, and if your review complies but is not visible, reach out to the platform's support team for assistance.
To enable Google Customer Reviews, log into your Google Merchant Center account, verify and claim your business, click on "Growth," then "Manage programs." Find the "Customer Reviews" card and click "Enable" to sign up for the program.
Ads and assets in Google Ads can have various statuses. Before review, an ad may be "Under review," and after review, it can be "Eligible," "Eligible (limited)," or "Eligible (limited all locations)." Assets can be "Approved," "Approved (limited)," "Disapproved," or "Not eligible." Understanding these statuses helps ensure compliance with policies and ad visibility.