Xbox One Controller Connected But Not Working, How to Fix Xbox One Controller Connected But Not Working?
by Mathelene
Updated Aug 03, 2023
Xbox One Controller Connected But Not Working
A common issue encountered by many when connecting an Xbox One controller to a Windows PC or an Xbox One console is that the controller appears to be connected, but fails to function properly. This problem can be quite frustrating, particularly during gaming sessions, as the controller seemingly establishes a connection, yet navigating and controlling games becomes problematic.
The cause of this glitch may vary, ranging from driver issues on the PC to firmware problems on the controller. Regardless of the source, the outcome remains vexing for users seeking smooth gaming experiences. Troubleshooting steps may involve updating drivers, checking for controller firmware updates, ensuring the controller is correctly paired, or investigating other software conflicts. Swift resolution of this issue is crucial for an enjoyable gaming experience.
How to Fix Xbox One Controller Connected But Not Working
Unplug and Replug the Controller
If you're using a wired controller, disconnect it from the console or PC and wait for a few minutes. Then, reconnect it securely. This can help fix temporary bugs or connection issues.
Try a Different USB Cable
For wired controllers, a damaged USB cable can cause various problems. Replace the cable with a new one and ensure it is connected properly to the device.
Check the Battery
If you're pairing the controller via Bluetooth, check the batteries in the controller. If they are old or low on power, replace them with new ones. Avoid using used batteries, as they might not provide sufficient power.
Restart the Controller
Press and hold the Xbox button on the controller for about six seconds to turn it off. Then, turn it back on and try again. Restarting the controller can often resolve minor glitches.
Restart the Device
If the controller issue persists, restart your Xbox One console or PC. Restarting the device can clear temporary cache files and allow the controller to connect properly.
Use Different Pairing Methods
On a Windows PC, you can connect the Xbox One controller in three ways: via Bluetooth, using a micro USB cable, or with a wireless adapter. If one method isn't working, try the other options.
Disconnect Other Devices
If your PC or console has other external devices connected, such as headphones or a tracking pad, disconnect them temporarily and try connecting the controller again. Sometimes, these devices can interfere with the controller's connection.
Update the Xbox One Controller Driver
On Windows PC, ensure that your Xbox One controller driver is up-to-date. To do this, press the Windows + R keys, type "devmgmt.msc," and hit Enter. Right-click on the Microsoft Xbox One Controller driver, select "Update Driver Software," and choose the option to search automatically for updates.
Update the Xbox One Controller
Ensure that your Xbox One controller's firmware is up-to-date. Regularly check for updates on the console settings to keep the controller functioning optimally.
Consider Buying a New Controller
If you have followed all the above troubleshooting steps and the issue still persists, it may indicate a hardware problem with the controller. In such cases, you might want to visit a nearby service center for repairs or consider purchasing a new controller.
Causes of Xbox One Controller Connected But Not Working
The issue of an Xbox One controller connecting but not working properly can be caused by various factors. Here are some potential causes:
Xbox One Controller Connected But Not Working - FAQs
If your controller is not functioning as expected, try the following steps: unplug and replug the controller (for wired connections), check the USB cable, ensure the batteries are not low (for Bluetooth connections), restart the controller, and restart your device (console or PC).
If you're using Bluetooth to connect the controller, check the batteries. Old or low-power batteries might cause connection issues. Make sure to replace them with fresh ones.
Yes, a damaged or faulty USB cable can lead to connectivity problems with the wired controller. Ensure that the USB cable is in good condition and properly connected.
To update the controller driver, press Windows + R keys, type "devmgmt.msc," and hit Enter. Right-click on the Microsoft Xbox One Controller driver, select "Update Driver Software," and choose the option to search automatically for updates.
If none of the troubleshooting solutions worked, consider visiting a nearby service center for a hardware check and repair. Alternatively, you might need to purchase a new controller.